I gave this place three tries and I just cannot anymore. I do not recommend it to anyone who wants a good acrylic set of nails.
Van was my nail technician all three visits. The first visit I got a new full set with a very basic design that kind of looked like what I wanted. It was a little sloppy on the sides of almost every nail but really only I could tell, so I didn't make a big deal of it. However when I went to check out, it was considerably more money than what I was quoted. I was told it was because my nails were long? Also the type of color she chose to use (I was not given a choice) and the gems which she insisted we add. I just paid it and chalked it up to it being my fault for somehow miscommunicating? Even though that's usually not an issue I have.
The second visit was uncomfortable. The fill was relatively quick but when I showed Van the design I wanted, she said she could do it. Thirty minutes later and several failed attempts past, I asked she not worry about it and just paint my nails all one color. She then began doing some other random design and would show it to me but I asked that she please just remove it and paint them one color. Again, she proceeds to do another nail with a different design I did not ask for and I ask her again to please remove and just paint all one color. She seemed upset and was talking about me to the lady next to her in another language but again feeling uncomfortable I blamed myself thinking maybe the design was too difficult?? I don't know. I was really trying to like this place.
After one week, a nail broke. This is not typical for me as I've had acrylics for like 12 years lol... I was out of town so I glued it. Sure enough, another cracked. Then when I returned to town, two more. I called the shop to inform them when I was back and available and they told me to come in. It had been 2.5 weeks since my last fill and I can usually go 3-4 weeks with a proper fill...
So today was my third visit and Van would not fix the broken nails without doing another fill. So I agreed like a dummy thinking this time would be different.
She asked what color I wanted and I showed her several designs for inspiration. I asked if she could do any of them or something similar and she said yes and began speaking in another language to the other nail ladies, took my phone and showed it around the room while laughing. I was really embarrassed I didn't understand what was happening and why they were laughing. Over an hour later, I left with no color on my nails because again, she could not do this design or anything close. She would do other things I did not ask for and I had to ask several times for her to please stop before she would listen!!! It was so cringe the girl sitting next to me even made a comment to me about another salon to try lol...
I left with colors dyed on my pinkies and my cuticles and two fingers with small cuts in my cuticles. I was charged more than the price for a fill.
I just cannot with this place...... Not worth it. I'm really bummed. read more