It was my first time here and the service was impeccable. Everybody was really friendly. It's easy…read moreto get an appointment. Bertha give my acrylic nails. She was amazing a true professional, very detailed and she will make your nails look absolutely beautiful.!!!! I highly recommend going here

TW: ROACHES. My…read morenail tech was great but unfortunately, this place is disgusting. While I was getting my pedicure, a large brown roach crawled across the platform, I said to my nail tech: "do you think we should let the receptionist know about the visitor?" She laughed nervously and said "it's disapppeared now we will handle that when you get out of the chair." The lack of urgency and complacency was concerning to me, it signals to me that they have those large roaches often and may or may not be doing anything about it. To make matters worse I looked to their waxing room, and there was another large roach laying dead on its back. In addition to that, a health inspector walked into the salon as I was leaving. This may be routine, but it did raise additional red flags, considering the roaches. Overall, the pedicure itself is mediocre, nothing to write home about. The foot massage was great! Probably the best part of the pedicure. Joyce did great on that. After reviewing their price menu, I was surcharge an additional $10 on the $55 pedicure (making my total $65) for some inexplicable reason. Would I return or recommend this place? Not at all. The greatest irony is on the door of the salon, the logo reads: "Sanitary and safe" that should've been the first sign there for me!

DONT SHOP HERE. THEY ARROGANT. RUDE N VIOLENT n job don't last. My polish chipped after one day…read moreThe owner did overcharged my friend n she went crazy when told. Cops was almost called. It's drama here

I came in for a certain design and I had already been to two other shops. I Hate a lier the older…read moreteen looking lady lied and said they would be able to do the design, long story short she lied. I didn't get the design also she didn't want to accommodate with a discount or nothing. Never coming back I hate a lier for real! It's not about charging the normal amount don't lie to lock me in a payment ! SHIESTY ASS LADY!

Jade is amazing at her craft! My mom and I had the best…read moremani/pedi ever! ( and we have had many) And as importantly, Jade is kind, professional, and very welcoming. My mom and I left the spa with fabulous looking nails, and feeling nice and relaxed from Jade's great massage. Thx Jade Definitely coming back ...

Miami - Dade April 30 2025…read more 11:32 pm 2132 NE 123rd St, North Miami, FL 33181 +1 (786) 296-2765 Belle J Nail Spa By JUDY JIANG I am sending this email for legal purposes related to the mistreatment, threats, and discrimination I received from this woman who, as my first appointment, I received today, 9:16 pm I called next to I found this salon on Google that says it has service until 11:30 pm. Upon contacting the lady, she tells me that she receives clients at 1:30 am at this salon address 2132 NE 123rd St, North Miami, FL 33181 10:12 pm I receive confirmation of the appointment when I call again 10:54 pm The woman calls me to tell me that she is ready. When I enter the salon, the woman tells me that she works at dawn and at the time that the clients request, taking into account that she sees herself as a hard-working woman, I congratulate her for her great work and hard work. The woman starts doing the pedicure without first cleaning the work tools, she does everything very quickly and starts to inquire about my personal life, she repeatedly asks me what my job is, and asks if the car I rented is mine, I shared with her that I was coming to celebrate my birthday in Miami, the woman in a very aggressive attitude does not listen to my instructions about the way I like my nails, she threatened to call the police even though I have refused to pay her, she refused to give me the service, she diagnosed me with mental illness, and compared my demands with her own mother which denotes a serious problem in her service. The woman mentions that she lacks patience, creating a series of prejudices and accusations against me for asking her how I wanted my nails done. The woman mentions having 20 years of experience, and this gives her the right to do her job without listening to how the client feels. I request that this information be delivered through my legal representative to a complaint in the Department of Health and all legal instances and determine these treatments, accusations and under service with tools outside of hygiene and safety for people. No A/C , safety or RESPECT!!! The lady is extremely rude and doesn't deserve have a license in case she does . This place is a joke.

Great salon get the best services. Thumbs !!!! Very friendly and does a great job…read more Ask jacks or Kim very good at what they do

My original appointment was scheduled for 2:00 PM. I received a call asking me to come in at 1:45…read morePM because the nail tech had another appointment at 3:00 PM. I agreed and arrived at 1:45 PM as requested. I sat down with the nail tech, she wrapped my nails in preparation for the dip. By approximately 2:15 PM, my nails were ready to be dipped. At that point, the nail tech told me that I was no longer on her schedule and that she could not finish my nails because the manager took my name off. The owner's brother-in-law, who sits in the first seat in the front, came over and told me that the nail tech could not finish my nails since she had already started them. I was told that the reason for the scheduling issue was that the nail tech had been overbooked. Huge scheduling problem that this business has. What made the situation even more upsetting was the way the manager/owner spoke to me. He was extremely rude and repeatedly told me that he did not care that I had been coming to the salon for over 10 years. I explained that my mother and I have been loyal customers of Lili for many years, but he continued to be dismissive and said that he did not care about how long I had been a customer. I understand that scheduling mistakes can happen, and I am usually very understanding when things go wrong. However, I was specifically asked to arrive 15 minutes earlier because of nail techs 3:00 PM appointment. I arrived at the requested time, followed the salon's instructions, and had already started my service when I was suddenly told that I was no longer on Diana's schedule. The scheduling mistake was not something I caused, yet I was made to feel as though my appointment and my years of loyalty to the salon were insignificant. The way I was spoken to was completely unnecessary and disrespectful. After more than 10 years of being a customer, I expected to be treated with basic courtesy and respect. Regardless of the scheduling issue, there was no reason for a manager/owner to repeatedly tell a long-standing customer that he did not care about her loyalty. Unfortunately, because of the rude and disrespectful behavior I experienced from someone in a customer-service position, I will not be returning to the salon. Customer service should be based on respect, professionalism, and basic manners, and that is not what I experienced during this visit. This business does not deserve my hard earned money. I am extremely disappointed that after more than 10 years of being a loyal customer, this is how I was treated.

Gel mani + gel pedi was $95 for mediocre service. They add charges for everything removing gel,…read morelonger nails, even clipping your nails. The owner said only "frequent customers" avoid the extra fees, which says a lot about how they treat everyone else. They also charge an additional fee if you pay with a credit card, which basically pushes you to Zelle. That alone is a red flag. I've gone three times: first visit was fine, second was bad, third was the worst. Staff were arguing in their language in front of customers, using profanity and discussing money issues. It's supposed to be a relaxing place, not somewhere to listen to their drama. I won't be returning.

Highly recommend! I respect the owner for his customer service skills. He took the time and care to…read moremake a wrong into a right. I've been going biweekly since February for manicure and pedicure. Yadira does wonderful manicures and Carla is excellent with the pedicures. It's not loud, you can relax. A Netflix movie is always on. I enjoy it!

i just simply wanted a refill & 3 nails replaced short & square .. did not give me what i want…read morebecause they are rushing & understaff, i paid $85 for nails & half a pedicure because they have their unlicensed mom working doing pedicures .. i cried & they didn't offer me no money off or come back in , Nothing . This is like my 3rd time in there , & it was always something but this time was the last straw. when i was telling the owner about my nails she told me to talk to her husband about it since he did my nails .. but he had a client in the chair & i didn't want to rude, & she was currently trying to fix my toes i had cried about her mom cutting up. DO NOT GO HERE

I've been coming here for two years now this is the best salon in North Miami. Red always does my…read morehands I get dip and my nails are the strongest and longest they've ever been. His wife Kayla does my pedicures and they are just the perfect duo!

So my experience started off pretty terrible. If it wasn't for the fact I had a flight tonight and…read moredesperately needed my nails done, I would've left. My appointment was for 1pm. I didn't sit into a chair till 1:45. Customer service is absolutely not their strong suit. I walked in and nobody even addressed my presence till like 4 minutes passed... There was actually a client that completely left since nobody even acknowledged her. The male mail technician was rude and responded to this issue of my appointment as "we only know our individual schedule, so I can't really help you." There were other people who had appointments after me and got sat in a chair like 45 minutes later than they arrived as well. However, my experience with Angela once I was in a chair was great. She was amazing, really detailed and did everything in a timely manner. I'm happy with the product of my nails and the technician I had, but probably won't come back because of customer service

I have been going to this nail salon since it was Jivana, Jivana 2 , Coco Nails, Ania 1 and Ania…read more2 with new owners. I have been extremely disappointed in the quality of customer service as of late. Much of the former nail techs have left or been fired. The massage chair was dusty with a layer of nail shavings. The nail tech spilled nail polish remover on my slacks. The staff rudely spoke only Spanish to each other in front of us. She also left us in chairs to go chat with her boyfriend outside after talking to him through her ear buds for most of the appointment. The new owners seemed aloof to being aware of customers needs. It saddens me to leave a familiar business after so many years. You have many loyal customers who do not want to leave, but are accustomed to a more thoughtful customer experience. My nails look great, but the experience was underwhelming. Were the girls today Beauty School Drop Outs? #NellyIsAwesome

Holiday nails! If you've been longing for your real nails to grow all your life, this is the place…read more I have nail ridges which make my nails grow thin and split. I tried gel mani's for years but the polish would start to peel after 9 days due to my nail bed. Each gel mani was $40. Until I found High 5, they import their products from Europe and use a different kind of gel base. My mani now cost 75 but it lasts a month or longer, no chips or breaking. These are the longest my nails have ever been.

This place was great until it wasn't. Place has gone through a couple different owners first owners…read morebeing much better than the next. I was doing my nails with Albina who was great at first, however my last set of nails the paint did not last, I was suppose to go in for a nail fix appointment was cancelled 2x and the third appointment was just a no show. Very annoying as I drove all the way there each time to be told it was cancelled and this last time just no show and no answer from the owners. Don't waste your time or money with the unprofessionalism of this place !

I always get the best manicures/ pedis from here! Shout out to Mindi, Tiger and Sandra. Very…read moreskilled and are all great at taking direction. Not the kind of place to chat about life, just in and out which is cool with me. :) I'm a very particular person, so if I'm satisfied, I can promise anyone would be.

Been coming here since Covid! Never miss my appointment, everyone is so amazing and my nails are…read morealways on point!!! I do dip full sets every time and I could go a month with no chips and insane growth!! I never have to put tips on. Been coming here for 5 years!

I travel for work and just happened to stop by. I loved my set so much so the next time im in…read moreMiami I will be sure to come back in!

Was my first time coming here and I absolutely LOVE the ladies here. I've been looking for a good…read morenail place for a while now and I couldn't be anymore pleased with the service, atmosphere and attention to detail. Happy I finally found my nail place. I am obsessed with the decor as it is pink, clean and makes you feel welcomed upon entering. I had Belen the 1st time and Karina the second time. Both of them are stellar!