I've been to Nails by Hani a few times. It was very exciting to see another nail salon open up in that space. From what I understand, Hani had a following before opening her up own shop in that location. There are always customers in there and business seems solid.
The space, while small, is beautifully decorated. Hani really put work into making it feel like a luxurious nail salon despite the itty-bitty size. She always puts up seasonal decorations, too, which is a nice personal touch.
I've gotten my nails done by both Hani and Yoli, depending on availability. You can make an appointment through the app very easy - although, you may have to book two to three weeks out because slots fill up quickly.
The girls here do quality work, and they are open to intricate designs (depending on who's working on you). There are just a few things that prevented me from giving it five stars, and what prevents me from returning.
I found that I was never taken on time, and this is a huge pet peeve of mine. I hate going to nail salons and waiting around for them to finish clients. Five, ten, or even fifteen minutes is nothing - but if I'm waiting a half hour past my appointment, my time is being wasted. Why make an appointment if it's not going to be honored?
Another detail is that Hani really caters to her regular customers (and she had a lot of them). There is a distinct difference between how certain customers are spoken to, treated, and serviced, and I personally felt like there wasn't really any warmth established with me during the few times I went to this salon. This could be my perception of things, of course - but I've got to many nails salons where I was a new customer and felt more welcomed. I don't expect to be treated like I'm a celebrity on the red carpet, but I do expect to be treated with a little more customer service being that I am purchasing a service. For example, I went in around the holiday season and they were giving out little hand creams as gifts. There were a lot of customers - every chair was filled - and every customer that left while I was in there got a hand cream. When I went to pay, I got nothing. Favoritism like that will definitely turn away customers in the long run.
Regardless, this salon will offer you quality work and service (if you can get an appointment), however do expect to wait for your appointment. Perhaps you will have a better customer experience then me - and I hope you do! read more