So my old review of 10 stars on a scale of 1 to 5 is still on here (!) I have used this business…read moremultiple times over the past couple years, and they just keep getting more amazing each time. I have a dog who just had knee surgery and has special precautions and a bunch of medications, and another who is a front leg amputee. With EACH visit, you get a lengthy, detailed email of how the visit went, how the dogs seemed and what they were doing, a summary of each pill given, and a list of things completed (i.e. closing the blinds for the night, refreshing water, etc.) - PLUS a ton of pictures, some of which are the best pictures anyone has ever taken of my girls! Jodi and Amy love my dogs like their own - and anyone who has a dog will understand how comforting it is to travel and know your animals are well cared-for and that you don't have to worry about a thing. There are no words to adequately summarize how awesome these girls are - if you need a pet sitter, there is no one better. Period.

Ashely loves all dogs and provides fabulous service all the time. I had her more than 2 years for…read moremid-day walk for my girl and we loved her staff a lot!!

I had an extremely upsetting experience with It's A Dog's Life, in Johns Creek, regarding the care…read moreof my dog, Scarlet Grace. After her stay, she came home visibly distressed and became increasingly lethargic. I rushed her to an emergency vet, where she required immediate care. The owner, Kristen, acknowledged this in writing and offered a $500 reimbursement to help with the vet expenses. Thatincident was over two months ago. I've followed up multiple times, professionally and respectfully, but I've received no response and no payment. While accidents can happen, how a business handles them afterward says everything. Their silence--after admitting responsibility--has forced me to share this publicly. I hope no other pet parent has to go through what we did.

It's a Dog Life -- but nothing about what we saw resembled a life any dog should ever be forced to…read morelive. This was our 6th time using daycare for our Australian Shepherd, Zeus, and what we experienced was beyond unacceptable. We trusted this place. We expected outdoor play, clean and sanitary conditions, real supervision, and staff who genuinely care about dogs. Instead, we walked into neglect. From the moment we arrived, the staff was rude, dismissive, and clearly annoyed by basic questions. When we dropped Zeus off and asked for a tour, we were bluntly told no manager was available and no tour could be given. No explanation. No reassurance. Just attitude. When we came back for pickup and asked again, we were told to wait so staff could "check on some things." That alone should have told us something was very wrong. What we saw after that made us angry, sick to our stomachs, and heartbroken. Multiple dogs were locked in kennels with no staff supervising at all. We personally witnessed kennel staff and groomers being unattentive, rude, and disengaged, including employees standing around or sitting on their phones instead of watching the dogs. Kennels were covered in dried urine and feces, and dogs were left sitting in it--no cleaning, no breaks, no compassion. Then we saw Zeus -- locked in a crate in the corner, shaking, crying, and terrified. Seeing our dog like that broke us. It was devastating. He looked scared, confused, and completely abandoned. Watching him tremble and cry in that crate made us feel sick, angry, and deeply depressed. No dog deserves to be treated that way--especially not in a place that claims to provide care. This was not a bad day. This was systemic neglect. We left furious, heartbroken, and ashamed that we trusted this place. We cancelled everything immediately and will never return. This was not daycare. This was dogs being warehoused, ignored, and emotionally broken. They call it It's a Dog Life -- but what we witnessed was cruelty, neglect, and suffering.

I started using Rachel and her team when I moved from intown to Roswell. Not only are they "above…read moreand beyond" in sending pictures of my three cats when they are watching them, and doing those little extras that make a difference like grabbing the mail, they also have been extremely flexible in their timing and availability with my odd schedule and occasional last-minute needs. I have come to rely on A Better Pet Sitter.

I have used "A better pet Sitter" for over a year now. They follow directions to the T. I have 3…read morecats and they are always well taken care of when I get home. Megan always sends me pictures and texts me for daily updates. I do not feel stressed when I am away because I know they are in good hands. - Lisa

Jim and his team are great people. They have been taking care of my cats for several years now…read more Always easy to schedule even with holiday and short notice. Highly recommended.

Jim, Matt, and Dominic are all so great! They helped me get organized for a two week trip, and the…read morerelief I felt knowing that my cats could stay home and still be taken care of was everything!! Dominic did a great job with them, and sent me updates and photos for each visit so I knew they were doing great. Thank you PAWS, and I can't wait to use your services again!

After trying a few other boarding facilities, (which were not that good) I happened to be driving…read moredown the road and came across Pampered Pet Care. When I got home I looked them up on Yelp. Not many reviews but everyone was 5 stars. I was encouraged so I set up an 8am to 4pm trial run. Cue loved it. What gorgeous country grounds and the facilities were amazingly spotless. The staff is incredible. Efficient, knowledgeable and very caring are a few descriptions that head the list of many qualities they have. His first overnight was a very relived success. Yes they sent pics of him every day. I don't think his feet ever touched the ground as all the photos were of him being held by by different staff members (lol). Immaculate facilities. When I asked why no pet odors, the staff member simply replied , "the owner won't allow it". My pet will not be going anywhere else and I'm so glad he has found such a wonderful boarding facility. Thank you Pampered Pet Care for the love and kindness you give our pets and treating them like they were your own.

I just wanted to simply check availability but they don't answer their phone, so I had to "make a…read morereservation" over their website leaving my CC and all personal information. Only to find out that doesn't secure a rez, I have to now wait 24-48 hrs for them to advise if there's availability. If they have no availability then this is all a waste of my time and now my CC is in their system. Feels like another case of forced Customer Non-Service through a website. A shame as I've heard good things about their actual boarding service. Customer Service is important to me as well.

This mobile groomer did an excellent job with our toy poodle. Their services were prompt, their van…read morespotless, and they maintained a highly professional demeanor throughout. The groomer Stanley was excellent and patient with our little fur baby. I have never seen him so relaxed after returning from the groomer. Highly recommend.

They were responsive and did a fantastic job! The convenience and service were exceptional. Have…read morefound a new groomer!

Danger!! I have two…read moredogs, both of whom have gone to Unleashed since I rescued them in Jan 2017 and Aug 2018. My little one, a ten year old Bichon Frise, has been grievously injured there twice. The first time was on Dec 30. She was attacked by a large dog, required surgery, came home with multiple drains in her neck and body. After that attack, I was told that they were increasing from three to five the number of dog "groupings" to group them by not just temperament but by size as well. I was also told there was additional staff training and that they were increasing dog supervision staffing. That clearly did not happen. Yesterday, my dog was attacked again. I was told it was by a Golden. My little dog was in with much larger dogs. She came home from surgery with twenty-seven staples across four wounds, which were each two inches long. While I was waiting at the vet, I was aghast to see a just-posted review by Jason, whose beagle was attacked there twice, in February and the day before my dog's most recent attack. That's four in five months: Dec, Feb, two days in a row in May. Why does Unleashed refuse to keep small dogs separate from large dogs? While it's true that Unleashed covered the vet bills, this utter disregard for pet safety is reprehensible. I reported the most recent incident to Fulton County Animal Control last night; they took a thorough report. I am also pursuing this with Animal Protection/Dep't of Ag, the agency that licenses kennels, groomers, daycares, etc. My beloved pets will never again go to Unleashed. I believe they should be shut down unless they make meaningful changes to keep safe the dogs in their care. Allowing large dogs to commingle with small dogs is a recipe for heartbreak and disaster. They knew after the Dec 30 attack on my dog that it was a problem, yet did nothing - thus allowing three more attack incidents. Shameful. There may have been other attacks that I'm not aware of. I'm not one to post reviews, good or bad, but people should know - especially if their dogs are small - that Unleashed is not a safe facility.

Andrew is the sweetest person and our dog LOVES him. She gets so happy when we walk in and she sees…read morehim and she always comes home tired and happy. I highly recommend unleashed all the staff is amazing and Andrew really stands out

I have used Bryan for a few years now, even before he formulated this into a business. Bryan has…read morestayed in my home on numerous occasions while I was traveling, and he provided excellent care for my canines, Gracie and Gertie. As soon as I met Bryan (and later his sister Robyn), I knew my doggies were going to be in good hands while I was away. This brother/sister team operate with high integrity, they are very conscientious, and have a true love for their pets and those of others. I would use either of them again in a heartbeat.

From the owner: Hiring a professional pet sitter allows you to take care of your pet safely and economically. Pets…read more(like humans) are most comfortable in their own homes. If you go away on a business trip or vacation, it's important to make sure your absence is as stress-free for your animal as possible. Making sure your pets are in a familiar environment, with a stable food and exercise routine, is a safe and healthy way to allay their fears. Our mission is to provide quality care and personal attention to your pet in your home. We are a family operated company with over 10 years experience in the pet sitting business. The Pet Nanny LLC is nationally certified through Pet Sitters International and we are insured and bonded with Pet Sitters Association LLC. We love our pets and they are part of the family. Let us care for your pets like they were our own. We provide the peace of mind knowing your pets are receiving the quality care and love they deserve, when you're away.

Dr Lopez and her team helped with my sweet teacup Shih Tzu Selah. They are very professional and…read morecan tell that they really love animals and do their best to take care of them. Special thanks to the receptionist (sorry I forgot her name) who went above and beyond to make sure my pup had her meds.

Dr C has been Wonderful, taking care of our yellow lab Lacey for years…read more As her health deteriorated, it was time to put her down Again, Dr C was there last Friday, to help us say goodbye to our baby Dr C is " The Best !!! "

We've used Southern Charm for years and we loved having one sitter and her husband be our regular…read moresitters. SC is very flexible with last minute changes or late returns. Our dogs love both our sitters.

I have relied on Southern Charm every time I have been away from home. They have taken wonderful…read morecare of my two cats. The petsitter comes every day, plays with my cats, gives them fresh food and water and cleans out the litter box. They are reliable, trustworthy and caring. Both my cats, even the more shy one, loves them. Absolutely excellent in every way! Heather