Diane's expertise and knowledge run deep. Best hydrafacial ever!…read more Her experience really shines through everything she does. Highly recommend!

Professional and friendly with excellent technique for hair removal. Very clean facility and strict…read morehygiene protocols are followed. Olga and Jehnifer are excellent estheticians!

Deciding to put my review here as the email I sent to guest services was replied with a link to…read moresend via their website which has yet to have a reply: My appointment was scheduled for 8.2 at 11:45 a.m., and I arrived around 11:30 a.m. I checked in with the receptionist and let her know I understood I was early, so I would wait outside directly in front of the store. When I came back inside at 11:44 a.m., I was informed that the wax specialist was running about 15 minutes behind. I asked if another specialist was available and was told that the other employee had called out, leaving only one wax specialist working that day. This information should have been communicated before my appointment or, at the very least, when I checked in early so I could have decided whether to wait or reschedule. Instead, I waited over 20 minutes before asking for another update. The receptionist apologized and said she wasn't sure what was happening. I explained that I could wait another five minutes, but then I would have to leave to pick up my daughter. A few minutes later, she told me she didn't expect the specialist to be available anytime soon as she had t even heard paper from the wax room that was being used and apologized again. She also offered to have the manager place a $20 credit on my account (didn't happen). I appreciate the receptionist's kindness and the thought of that gesture, as the delay was not her fault. However, the situation could have been handled much better. Everyone's time is valuable, and with my busy schedule, I intentionally arrived early out of consideration for both your staff and my appointment. Unfortunately, this is not an isolated experience. A couple of months ago, when I checked in, the reception area smelled strongly of marijuana. I had continued coming to this location because of the professionalism of my previous wax specialist, but she has since left to another location. Against my better judgment, I returned, and this experience has reinforced my concerns. I hope you will take this feedback seriously. Delays happen, but communication, professionalism, and respect for clients' time are what define a positive customer experience. I encourage you to evaluate the standards and customer service at this location so it better reflects your brand.

This Buford Location is next-door to the Navy Federal Credit Union…read more They are open early on Saturdays - 8:30 AM which is perfect for me. The ladies in there are professional, gentle, and know what they're doing. Yes, it is pricey, but like I said, they know what they are doing. The service is consistent with all the other EU Wax locations around the country that I visited.

I've been going here for years about once every 4-6 weeks, and don't plan on changing that any time…read moresoon!! I never have any issues scheduling services, and you can always request a specific esthetician and try to get on their schedule if it works with yours. I think they also take walk ins if you are spontaneous like that, but I have always scheduled my appointments ahead of time. I want to give a special shoutout to Jo and Luci who I always try to see because they are simply the best! The lobby and service rooms are so clean and organized, and I love the authentic, high quality wax they use. My skin has never had a bad reaction to it.

I have always gone to Brazilian Wax by Andreia and decided to visit this location. It is always…read moreeasy to call and make an appt or online. They will send you a reminder text day before. When you arrive, just sign in and they bring me right back. I had Jessica L. for my wax and she was great. She's quiet and deficit. I was in and out 15 mins. Everything is clean and plenty of hand sanitizers around. They do prefer cash tips and have cash app and Venmo option too. I will start visiting this location more since it's otw to my work.

I just had a Brazilian with Ruth after AN ENTIRE YEAR since my last one (thanks, COVID, you…read morebastard). I'd been trimming in that year but needed a wax for an upcoming beach trip. Ruth did an AMAZING job. I was expecting REAL PAIN after a year but she did the wax in such a way that it was more than bearable. I'll definitely be back to see her!

Great service friendly staff. Making appointment is easy and I love their membership options.read more

Absolutely love Goli's work! She is incredibly talented, professional, and pays so much attention…read moreto detail. My eyebrows always look beautiful and natural. She's also super sweet and makes you feel comfortable the whole time. Highly recommend her!

I use to go to Goli who was very kind gentle and great and what she does. She left and now I see…read moreRuby who's just as kind gentle and great at what she does. I get eyebrow threading and I only see let Ruby touch them. Great work Ruby! -Mimi

New place - Rio Body Wax…read more Prompt Service, reasonably priced, exceptional professional. Will repeat and highly recommend.

Very kind staff. Small but clean & great space. Smooth and easy wax. Definitely going back :)read more

From the moment I arrived, the experience felt relaxing and thoughtfully designed. The atmosphere…read morewas peaceful, beautifully maintained, and created the perfect setting to unwind. Every part of the visit was handled with care and professionalism, making me feel genuinely welcomed and comfortable throughout my time there. The attention to detail, from the amenities to the overall ambiance, really stood out and made the experience feel special. It's easy to see why this place has such a great reputation. I've already recommended it to friends and family because it consistently delivers a wonderful experience. I always leave feeling refreshed and look forward to returning again. Highly recommended for anyone looking for a relaxing and memorable escape.

DO NOT GO HERE! This place is NASTY and DIRTY! I put on one of their robes and was immediately…read morebitten. The robe was dirty, and I am seriously concerned about bugs/bedbugs. This is completely unacceptable for a spa. I was also picked up late for my appointment, rushed through my service, and the manicure and pedicure were poorly done. Nothing about this experience felt clean, relaxing, or professional. When I tried to address my concerns, the General Manager was rude, nasty, dismissive, and unprofessional. He refused to give me his email and wanted to handle the complaint over the phone. I have never had an experience this bad at a Woodhouse. Dirty place, poor service, nasty staff, and terrible management. DO NOT GO HERE!

Love Sam! Professionally, efficient and patient with my pain tolerance!!:)) Always happy with the…read moreend result.

I have been coming to Relax and Wax off Holcomb Bridge for over 10 years and I love it! Highly…read morerecommend to anyone looking for quick, professional waxing services. Eleuza and Sam are wonderful

There are a lot of nail salons around but I will always brave the Avalon parking scene for this…read moreplace. I have been going here every month for over a year and every time they deliver on quality service, top notch hospitality, and friendly nail techs and receptionists. When you come in they offer you a beverage (love that!). I get SNS dip every month and it is always fabulous-looking and efficiently done. I went in a lot when I was pregnant and now they always ask how my baby is whenever I'm in. :) they're so sweet! I look forward to my nail appointment each month at LUX. You will not regret booking an appointment or walking in for service here!

Nice atmosphere and friendly staff. Would have liked a bit more communication when checking in…read more Will be back! I got a pedicure- the detox. Was great!