I needed an emergency nail done, so I booked this place since I was in the area. My first experience with this place was horrible. First, I told the nail tech how I wanted my nails, and she insisted that she knew better and did it her way. Second, they all speak loudly in their language like arguing, which made me uncomfortable since I was the only customer there. Third, she was kind of forcing services on me that I didn't need. My first and last visit to this place for sure. read more

Kathy! Number 7 table is the best showed her my inspiration pic and she made it better read more

Nail Tek - Exactly what I wanted - Nail Salons Near Me - Mililani, Hawaii

I've been there twice and both times I was over-charged. The first time, I thought was a misunderstanding, but the second time I was very specific about what I wanted. Then I read the other reviews and realized this is a common complaint. I won't be going back. read more

Lady gave me a very nice pedicure but boy was she super pissed off at me from the get-go, I'm assuming because I wanted regular nail polish (not gel) and then when she found out I was using a gift card, I'm sure I pushed her over the top. She spoke not a single word to me the entire time which was actually perfect because I wasn't feeling sociable that day anyway. I'll be going back when I'm in an extra foul mood so I can be mentally prepared for more piss-poor customer service. read more

After the many years, I have been bringing wives, girlfriends, models, and myself here to spend thousands of dollars, not counting tips, I am calling it quits for good. Why: Because they ripped me off! I am so upset that I even removed the dozens of photos I had posted to this review over the years. I have noticed that the past several manicures have been getting more expensive. But, I still tipped the manicurist $50 each time. Unfortunately, the last time I went to see Stephanie, I received a notice from my bank that Nail Tek had charged me a whopping $140 for a spa pedi and a fill! I immediately returned to the salon, and the moment that I walked through the door, Stephanie and two other techs began inundating me from all sides, trying to justify why I was charged so much even before I had a chance to open my mouth and tell them why I had come back! The ladies first told me that it was $140 because I had a $50 spa pedicure. Okay, fine. That doesn't explain the $90 for a fill and clear gel paint. Let that sink in... $90 for a fill and clear gel repaint! I didn't demand my $50 tip back from Stephanie. She knew that she had gotten caught ripping me off because when I initially offered her the $50 tip, she backed away sheepishly as if she knew she had done wrong like a little kid does when you catch them sticking their finger into the cake frosting. The bottom line: they do good work at Nail Tek. However, watch what they charge you closely because they will rip you off every chance they get. Neither the owner nor the manager has attempted to contact me and make amends, which shows that they are all in it together. BEWARE! read more

I recently moved away from home, but as soon as I got off the plane I went straight here. My mother, aunty, and myself came the other night. I called the day before while I was still in Georgia to make the appointment. Everytime we come they always greet us and I love that they remember us. I always feel welcomed and accommodated. I always request chrome gel polish for my toes and I'm never disappointed. I always see Trina but no matter who's there everyone says hi to us and we chat for a bit. I don't like going anywhere else. In Georgia the nail techs don't do it nearly as well. I'm planning on coming home in December and of course my first stop is gonna be Nail Tek. I can't wait to come back! read more

Nail Tek - Excuse my slipper tan lol. I love my chrome gel. I get it Everytime I come here. - Nail Salons Near Me - Mililani, Hawaii

There's a reason their reviews are low ! I am a regular customer here for waxing and I am very disappointed with them. I came in asking for a wax and the lady respond ok sit down we will do you quick. I sat there for more than 20 minutes! When ask how more long do I have to wait she said 10-15 more minutes! I then told her you should've said that when I asked in the first place because now time is wasted and I could've been doing something with that 20 minutes you had me sitting here !!! She responded the workers that aren't doing anything they don't know how to wax! But she's missing the point ! It's the time that I came in you could have been honest and told me that you're busy to look elsewhere and that would be very helpful! But they are so greedy with customers now that they expect you to wait‍ Sorry no! Do better! read more

Traci shapes the nails exactly how I like them, not square or pointed but roundish oval. Whenever I come she greets me like an old friend and we share about FOOD and restaurants. I usually bring in a photo I've saved from Pinterest. I show the picture to her and she works her magic. Raised on the east coast we can converse easily and talk about travelling too. I just need to remember that she is off on Wednesdays. I'm glad I found her. read more

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I decided to have my daughter join me today to get a pedicure. Her very first pedicure. She is 3 years old but wears a size 5 for her age, she's small. We ended up here because they took us right away. I got my usual gel pedicure with previous polish gel removal/deluxe pedicure. Last time I came here it was $62 for me. Anyways, price list doesn't show much not even kids prices!!! The lady massaged her for a little while and color and that's about it. Me thinking hers will be between $20-30, after receiving our charge, for both of us it came out to $118!! They seriously charged her $45 for her gel pedicure and mines went up $11 from the last time I came. I think I got ripped off, actually my baby girl did!!! Don't come here!!! They seriously over charge!!! read more

I've been coming here for years. I'm usually very satisfied. Today I got a SuperPedicure $54.00 with the wax. I treated my daughter to one also. Stephanie ( whom I have not seen before) wasn't friendly but was doing a good job on my toes. Until she brought out the wax it was too hot on corner of bag. I was shocked it was that hot. I didn't say anything until she tells me you have a blister on your toe. I said I didn't come in with one. It was from the hot wax. Stephanie said nope! She tried to find an imaginary blister on my other toe. I would not have gotten a super pedicure if my toe had a blister. And it didn't hurt when she scrubbed and massaged my toe with the scrubs because it was burnt afterwards with the wax. I expected her to say oh I'm sorry. . And be the end of it. But she was dramatic and loud in her language. I said not a big deal but you could have said sorry. She said No. And kept talking about my toe in Vietnamese . I have to say the other ladies were nice . And one put some Vaseline on my toe. I don't think after years of coming here I will return. My toe will be fine. But the rude customer service will not forgotten. read more

Nice place , in the shopping center, I just do mine nail done by Kathy, great job! She very gentle, nice, read more

Nail Tek - Nail Salons Near Me - Mililani, Hawaii

This five star review goes strictly to Jin. She is super detail oriented and listens to what I want. I've been getting dip nails for a few years now and every time she does it for me it'll last 3-4 weeks before any lifting occurs. She is willing to try new things for me and gives pretty good after care instructions and is realistic. I will only let her do my nails from now on and I'll be really really sad when it's time for us to leave island. read more

Nail Tek - Nail Salons Near Me - Mililani, Hawaii

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Bad service, really unorganized and made me bleed on both hands!! Lied and said on the phone the salon was empty and can just walk in, with no wait but 2 minutes after we got there and the whole place was full and waited 30 minutes to get my nails done read more

A one star review is too generous. I usually go here to get my acrylic nails removed, but I will not be going back! Today was the worst experience I have ever had! The nail tech was very aggressive and physically caused pain from the way she shook and twisted my arms while giving vague instructions such as "relax" and "don't touch me". She squeezed and twisted my fingers and my nails felt and looked terrible when she was done. I did my best to be friendly and apply the directions she gave, but how am I not supposed to touch her while she is holding my hand/fingers?! Maybe they have changed their services since I have been here last but I used to get my nails buffed and had a top coat applied as part of the removal service (which has also gone up in price!) but that was not offered or included in today's experience. Overall it was a very distressing and unpleasant and confusing experience. I didn't get the tech's name as I was so shocked by this treatment. . read more

This has always been my favorite place to go when I need some pampering.. they always do a good job! read more

Nail Tek - Pedicure - Nail Salons Near Me - Mililani, Hawaii

This review is long overdue because I have been coming here to get my nails done for a little over a year now. There are modifications to the nail salon since they re-opened. All the stations have a plexiglass that separates you and the nail technician. Wendy sits at the very first station when you walk in and I usually take the first appointment in the morning at 9:00 a.m. and I'm out by 10:00 a.m. The pedicure stations have a plexiglass that separates the customers from each other. You can't wait in the salon, they make you sign in and social distance outside 6 feet apart. Everyone in the salon is wearing a mask, nail technicians as well as the customers. The salon always appears very neat and clean when I've been there. The only person that I will see here is Wendy because she did such a great job the very first time that I saw her. I usually get a manicure every two to three months, that's if none of my nails break. This last time, I got my nails done two weeks apart because one of them broke and I wasn't thrilled with the color that I chose. Wendy does a great job at keeping my cuticles nice and clean. This time around she fixed my short nail by adding an acrylic nail on so that it was the same length as my natural nails. I get a gel manicure with fading and glitter over it. It comes out perfect every time so I don't get anything else. I don't have to get a manicure so often because you can't really see when my nails grow out because its clear midway all the way to the cuticles. I've read in some of the reviews that people have an issue with the workers here speaking Vietnamese and think its "unprofessional" but its not a deal breaker for me and really this is America. I've lived on the mainland for 18 years, it was like this in California too. Since I've been going to see Wendy for about a year, she'll translate and tell me what their talking about. This last time I went to get my nails done, Wendy was taking to one of the nail technicians for a long time in Vietnamese. After her conversation, she was telling me what happened. I ended up talking to the other nail technician the whole time as she was telling me how her husband's car got stolen. The other nail technicians that I've talked to where all very nice and a lot of them try to speak English, one of them even tried to offer my mother and I cookies. I firmly believe in "you pay for what you get". I have yet to be disappointed to I'll keep coming back until such time. read more

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Not sure if it's Kathy or Cathy but man does she have strong hands. Got the basic manicure and signature pedicure. I don't really need the nail design and whatever. What matters to me is the cuticles and massages. She did an excellent work on massages. Even got goosebumps . Would definitely recommend her to those who likes the same things as I do. read more

Will never be returning here. The wait is extremely long because majority of the nail technicians aren't able to do acrylic nails. I'm not too sure why they couldn't just have someone do my pedicure first? I was seated, just to be told by the technician that I'd have to wait because she doesn't do fake nails, so instead they made me wait for ANOTHER technician who ALSO didn't do acrylics. I waited one hour to finally get a pedicure. When my pedicure was done I moved over to get my nails done and it was horrendous. I have cuts on my fingers, they're terribly shaped, I can see that the acrylic was not laid evenly, and the paint job is just ridiculous. The technician was so rough on my hands. Do not go here unless you'd like a set of messed up nails and cut up fingers! read more

No STARS!!! I have been bringing my daughter and myself for a few months, regularly. Nothing new nothing changed... I've always approved the length of my daughters nails and the shape, in the past they've sent her to me to make sure it was okay. Recent time I went they did not send her so I was assuming by now they knew what to do and didn't bother. Mean while I was getting my nails done.... The nail tech did not cater to my dry cuticles. When I asked her to she said it would be more! In my experience handling cuticles comes with full set/ manicure !! Not charge more!! So when I'm done they charged an extra $10... said it was to remove my old nails... that we're old and not in good shape! Doing a full over that would have been terrible ! The nail tech did not tell me I would be charged more for removal. So my daughter and I walk out she tells she asked the tech repeat times to make her nails shorter and they tech (who was watching her phone while doing her nails) kept saying ok, ok. But she did not make it shorter. She let her leave with way longer nails than I would ever approve & they were done terrible ! We went back and I kindly asked to have it shaved down and walked into foodland for 5 min and came back. There were 4 techs surrounding her and talking their language .. that is so rude it made her feel so uncomfortable (she's 8)... then the tech proceeded to tell me .. I asked her she said it was okay (LIE)... I responded that she was 8... ofcourse she's gonna say it was okay. They lost our business for good! Not very good way to treat a kid! read more

They barely took any covid precautions, which made me feel uncomfortable. They barely wiped down anything in between customers as well. (As far as the pedicure stations, they didn't spray or wipe them down, they just had the next customers hop in the chairs) I also wasn't given a price chart with the choices of treatment options. The prices aren't listed up on any wall. The lady was also pretty rough and rushed through once I told her she was being rough. She didn't like me telling her she was hurting me, then proceeded to laugh with the woman next to her. They had an attitude about doing natural nails (with multiple customers of color who wanted to keep their natural nails) and kept suggesting acrylics. I didn't like that so much. They were pretty bossy and didn't accept customer's suggestions. Honestly probably won't go back or suggest them to anybody. read more

Nails came out nice but the customer service not so good. Woman helping me was rough & rude cause we couldn't find same color powder dip & polish for my toes & fingernails, raising her voice at me in front of everyone. She yanked at my arms & legs and then charged me too much without telling me the total. Would not recommend. read more

My daughter and I are regulars here and haven't had any problems. Located in the Mililani Shopping Center next to Foodland. Recently, tips can only be given in cash form. Their following distancing and have barriers in between customers. They can be fairly busy at times, but they work efficiently. I normally get mani/pedi and eye brow waxing. Prices are fair in my opinion. Staff are friendly, to me, anyway. read more

Nail Tek - French tip fade with some glitter - Nail Salons Near Me - Mililani, Hawaii

Nice ladies. I get pedicure here all the time. Nice and close to home. Ladies are very good. Don't have to wait to long.

I had a nail emergency so needed some place close by. First time here. Thankfully, they take walk ins. I did have to wait a while, which is to be expected without an appointment. My technician was Ahn. She was great! I got exactly what I wanted, which was to remove a full set and put a new one on with gel polish. My only negative is the price. My usual place is a little cheaper. However, they do great work and listened to what I wanted. read more

I have been visiting this nail salon for well over 10 years because I live nearby and the nail techs generally do a good job. Most of the ladies are nice and professional. Stephanie, however, is not. She has done my nails several times in the past and has always struck me as cold and demanding about where to place my hand and feet and how to angle my fingers or hands to make things easier for her. Today she told me to "relax" my legs while doing my pedi. Next thing I know, I'm too relaxed and she is aggressively pushing my legs upright to be straight and rigid. I am used to having to hold my legs up so she can scrub my feet, which isn't comfortable and isn't something the other techs do. However, I felt compelled to write a review because today she was particularly rude. She kept angling my arm and hand, at times telling me to relax and other times demanding that I spread my fingers apart for her (the opposite of relaxed). She said I was making things difficult for her by watching what she is doing. It's not like I have anything else to do since she sits by the door, farthest from the TV. I finally told her to do what she needs to do to paint my nails. Honestly, I don't pay $100+ for this kind of abrasive, rude behavior. She also drenched my hands in oil and barely massaged my hands. The other ladies are great, but Stephanie is a poor representation of you. From now on, I will wait for another person if she is the only one available. I would rate her 1 star, but that would be unfair to the other excellent techs. read more

- Deluxe Mani/Pedi - Good Foot massage - Very rushy with Mani Massage - Technician clipped too much on nail bed, left three small cuts. - Disappointed,will not return read more

UPDATE: Just a week later and one of nails fell off. I called to ask if they were able to fix my nail (since it's only been a week... nails should be able to endure basic everyday things) and they lady rudely accused me of lying and said I broke it. So from now on I will gladly continue going to Perfection nails (for better customer service, cheaper prices, and quality nails). I do NOT recommend this salon to anyone. One star is too generous for this location. I came in here desperately wanting to do a full set and I was not willingly to drive to go to my normal nail salon. I knew what I wanted and explained to my tech, however she had a hard time understanding me. I kept asking her to fix the shaping of my nails and they kept getting worse. My nails are not the length I requested nor are they evenly shaped. I knew she was trying very had to meet my desires, but I think I will stick to going elsewhere. I also called before coming to get their prices and I was told it would be $45 for a full set with gel polish (2 different colors) and shaping. However, I ended up paying $55 and when I questioned my tech she said something I did not understand and told me to have a good day. So beware that the price you are quoted will not match what you might pay read more

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They did such a wonderful job I love my nails definitely on the pricey side but worth it read more

Nail Tek - Nail Salons Near Me - Mililani, Hawaii

The nail tech lady I had could not follow simple directions. I told her to just choose the French tip mail color and she came up with a whole different design. Highly recommend couture nails in pearl city! I WOULD GIVE A NO STAR RATING read more

Nail Tek - This is what I wanted - Nail Salons Near Me - Mililani, Hawaii

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No just no. Wayyyyyy overpriced, talent is very limited. The tech was nice enough, the space was very clean and well designed. However if you're looking to walk outta there feeling good about yourself let me reassure you, don't bother. The nails looked nice initially but the facade rapidly deteriorated read more

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My 14 year old had her own money so she wanted to do her nails, but she didn't want to spend too much. Big mistake. Lesson learned. The saying "you get what you pay for" is so true. Yes this place is cheaper then the rest, but when one of your nails falls off 2 days later , you realize why. Yes, they did fix it for her no charge, but the technician asked her "what did you do? I told you be careful", as if it were her fault. She didn't even make the new nail match the others perfectly , you could see the difference. She (the tech) had fungus on 2 of her nails. Yuck! The rest of her nails kept falling off like dominoes over the next couple weeks. And you can't hear the TV or even hear yourself think bc the techs are talking to each other the entire time. Will never go back. read more

I always come here to do my eyebrows, and this time I did my nails too.. Brian did a good job.. read more

Nail Tek - Brian did a good job on my nails!! Love the color too.. - Nail Salons Near Me - Mililani, Hawaii

First time getting my nails done on the island. 10/10, the amazing lady doing my nails did a pedi, and full set taking her time making sure I liked everything. Stayed 20 mins pass closing to make sure everything turned out the way I wanted. I showed her a picture I saw and she did exactly the same! She never rushed, made me feel comfortable and was gentle. Definitely will be back! read more

Nail Tek - Full set - Nail Salons Near Me - Mililani, Hawaii

Pedicure & eyebrow touch up. First time customer here, no wait when I arrived but now that I am seated there are a few customers waiting. She offered deluxe or regular pedicure, I've always thought no sense to pay extra for deluxe it doesn't seem too much of a difference but that's just my opinion. I was pleased with my regular pedicure and enjoy when they take there time massaging like today. I then had a eyebrow touchup. They take you to a separate room for privacy and you lie down versus other nail salons I've been to where they sit you in a chair right near everyone for front row seating and they are getting services done as well and watching you. I enjoyed my first visit and I'm hoping the next time will be the same. Try them out. read more

Nail Tek - Not too busy on a Sunday - Nail Salons Near Me - Mililani, Hawaii

This review is for Stephanie. She has the worst customer service. She made me feel so uncomfortable. I'm sitting at her chair in complete silence and watching her work. She kept glaring up at me as if she was annoyed that I was watching what she was doing. She kept sighing and readjusting in her chair like shaping and filing my nails was THAT irritating & hard. She also snapped at me multiple times because I wasn't holding my hand properly for her to shape them. She kept saying "relax your hand. Your not relaxing. Stop doing that." (Rolling her eyes) It was incredibly rude and unprofessional. I didn't know wth she wanted me to do w my hand. It was relaxed!! She could have handled that better. Once we were done she didn't say anything at all, just got up and walked to the register. I handed her my card, she ran it (still not speaking to me), she handing me my receipt and of course stood there waiting for a tip. I gave her $20 and said that is for you. She nodded and walked away. She acted as if me coming in there was such a hassle and I annoyed her. The vibe was SO bad. I was uncomfortable and irritated. None of the other women are like this. I will refuse to let her do my nails again. Her bad mood was awful and even with her barely speaking to me I could just feel it. read more

Ack- this is a hard one to review...My first experience was amazing - went for an eyebrow and bikini wax. Was in very capable hands with Lynn who was very sweet and nice. Not too much small talk but she was quick and efficient and made me feel so pretty. 2nd time came in just for brow wax with my sister and had made an appointment. Well, we called to move the appointment and also made the request to have Lynn as our tech. We got there and checked in, told the lady at the front we had an appointment with Lynn and signed in... Uh..Lynn was working on another lady's feet, the appointment book was open to a date in June so therefore our appt wasn't "on the books" and the girl that ended up taking us didn't look to see we wrote down Lynn's name as our tech. This being said, she did a good job on both our brows and it was quick and efficient. The price was fine, only $10 + tax! I was just a little disappointed at the confusion of "the appointment" and not having Lynn after my amazing first experience. Well, maybe the next time will be a little better... read more

Over charges and doesn't do a good job, also they're rude! Made me feel uncomfortable.

They're not friendly, and not interested in the health of your nails, just your money. I went to them for months for an acrylic overlay of my natural nails. I noticed something odd going on with my nails, but thought it was a bruise with discoloration. When I asked the nail tech what it was she just smiled and said it's ok. The tech proceeded to put acrylic over the apparent fungus. I had to go to another salon to get the truth and assistance. 7 out of 10 nails had fungus. I wouldn't recommend, they're overpriced and you don't get the service you're paying for....poor customer service. read more

Nail Tek - Nail Salons Near Me - Mililani, Hawaii

Had my nails done by pretty much most salons on the island. I have a severe aversion to hours at a nail salon so I came to nail tek on referral from an experienced friend. John did my nails and my toes...I did a full set of stilleto nails with gel mani and spa pedi w gel polish.. In and out and my nails are super even, consistent in length and shape as well. He took care but did not waste time. Efficiency is currency in my world and I am so glad I was not tied up for an unreasonable amount of time while John made my nail game fresh !!! read more

Nail Tek - Stilleto nails full set with red gel mani - Nail Salons Near Me - Mililani, Hawaii

This place has given me a nail fungus more then once. I have complained to them and tell them that they are not doing the right thing and providing the proper service because we are getting infected.So some of the equipment is sterilized and some of them are not. They don't use a new file for every person or a new scrubber or a new brush or a new foot scraper that takes your skin off those are all the things that are not sterile and who knows what else. The nail polishes are all old. They just ignore us and keep moving on. Recently the prices have gone up also. And the service has become less. They all pretend they don't speak English. And most of them don't well. But what's annoying is they talk in Vietnamese and you're not sure if they're talking about you which sometimes they are or just having a casual conversation. It's very unprofessional. Some of the people here do a great job and others cut corners or are unsure of themselves For lack of training or experience. If u try and inform them they make a scene hell at u, speak another language and walk away and ignore u For the most part I didn't mind because the price was right but now that the price has risen I expect more. On my last visit I explain to the girl what I needed done prior to her starting in private so not to be embarrassed . She had a grumpy face and started to work on me. Then I Askd her can you please file under the nail with the machine. She got upset and told me yeah yeah yeah don't worry I know what I'm doing. So I said to her, please don't speak to me in that manner that's very unprofessional. Please speak to me in a nice way. She then proceeded to say she can talk to me however she wants and not to tell her how to do her job. No was shocked and didn't know how to respond so I said nothing. Then one minute later she stood up from her seat walked away I had no idea what was going on. And a few minutes later someone else started to work on me. So I had to start over and try to explain to him what I needed to be done. I asked him what's going on and he said, I don't know I'm just working on you. So I asked him can I speak to the manager who is the manager. And he says the lady that was working on you is the manager. I said what she's the manager he said yes I just sold the business to her I was the manager now she is. So everyone in the nail shop was staring at us and it made me feel very uncomfortable and embarrassed. So I did not want to tell the guy what I needed done I whispered it to him I asked him what's going on again? He said he didn't know I said why are you working on me, and he just shrugged his shoulders he felt uncomfortable also I could tell by his body language. I told him OK you're going to work on me I'm OK with that but this is unprofessional why did the other lady leave and why did she treat me the way that she did. He said he did not know. So she walked back-and-forth in front of me with A sneer on her face flipping her head back-and-forth and being pissed off. I could tell by her body language and the way she looked at me. If eyes could kill. When they removed the nail polish on my feet this time I noticed another spot of fungus that they created from the last visit. I did not even bring it up I was already embarrassed and didn't want to make a scene. I told the gentleman who was very nice to me. I was going to inform the admin of the shopping center and make a complaint bcuz this isn't the first time this woman has treated me this way. I always pray I dont get her. So I called while seated and left my name and number with the answering service. When we were done with my appt which took for ever. The poor guy was nervous and worried I was going to turn him in he couldn't do his job. I could tell cuz I've seen his work b4. I told him please try to relax and I will try to do the same and apologized to him for being put in this situation. He said he was scared and nervous and I told him so was I. So we both laughed a kinda nervous laugh. Again after the appointment I told him I was sorry and I understand he couldn't do his job properly because he was nervous. I told him not to worry you did the best that you could. But I also told him to let the other girl know that I will be making a complaint and that complaint would not be involving him he did the best that he could. Waiting till after the holiday in Monday to revive the call from management. read more

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