EXCELLENT, After a…read more2 month search, I have found my new nail shop throughout the endurance of my stay here in Madison. From the initial phone call to make my appointment, Kat, the owner, was welcoming and warming. On the day of my appointment, I was greeted immediately and placed in the chair, and Amanda performed the best pedicure I have received since arriving in this state. Thank you Jesus! Kat even went above and beyond to refill a toe that had been accidentally shattered and needed repair. I am so appreciative of the services performed and all the welcoming I received. This place is definitely a gem in the Roux, and not to be overlooked...great job ladies, and thank you so much for taking pride in great customer service.

My sister booked the salon for 2 hours to throw our SIL a "baby sprinkle!" The salon is well-kept,…read moreclean with several mani/pedi stations. There was also a private room for lashes and waxing, and two bathrooms. Kat (the owner), along with her staff, were extremely accommodating. She let us set up a small table with treats and goodies, and also offered beverages (wines and water) during their services. I don't get my nails done too often, but this stood out to me. A set of set of sealed and sterile tools were pulled out and used each time. From what I recall, most technicians place their tools in bin or glass with water, and do a quick rinse or microwave before using them. The tools here definitely seem more reassuring! And seems more efficient. Kat was also very knowledgeable and openly shared info when asked. Overall, we had a great time here! The only reason I subtracted a star was because my classic mani/pedi is already chipping and it's only been a couple days! This was probably my fault for not choosing shellac or dip--but I'm definitely going back for a French Ombré!

I really like Pure nails - I feel like I know what I am getting in advance and get good service. I…read morehave gotten both gel manis and non-gel pedis here, and both services have been great. Some of their service providers are called "proteges" who are newer, but everyone I've had has given a great mani/pedi, no matter their experience level. I like that they have a quiz on their website, making sure you're booking with someone that has the skills you are looking for. Also, the space is very clean and the front desk person is really helpful and knowledgeable. I'd recommend this place!

Let me tell you about my wild adventure at this so-called "bougie" salon. Buckle up; it's quite a…read moreride! So, I had a 3:00 p.m. appointment on June 20th. First, they asked for my credit card info just to have on file. Not sure if they do that to everyone or if I looked extra suspicious, but who feels comfortable with their card details floating around some random salon? Not me. Anyway, I arrived, and they shoved a notepad in my face, making me read and sign a waiver at lightning speed. A waiver for a salon visit? This place was already giving me "sign away your firstborn" vibes. The kicker? If I sued them over COVID-19, I'd have to cover their legal fees too! Just a heads-up: read before you sign anything here. Despite their "Bougie" facade, there was nothing upscale about this joint. The dress code, at least for my tech, was highly questionable. She wore a dirty old bra with a worn-out tank top and shorts so short they constantly migrated to her crotch. I asked for a "professional" tech and was assured mine was top-notch. Professional? Not in this universe. When we got down to business, I asked for almond-shaped nails, but we settled on round since my nails were too short. The polish removal process was a marathon--30 minutes!--and then she started trimming my nails without looking, slicing into the skin beneath them. Ouch! I yanked my hand back, not keen on sacrificing my fingers today. She just stared blankly at me. Fabulous. Filing my nails was like watching a toddler color outside the lines. Then, she dropped the bomb: two of my nails would be square-shaped. Excuse me? I said no, but she insisted. So, I borrowed the nail file and demonstrated that round nails were indeed possible. Without a word, she walked off to another tech and complained. Cue the drama! The "master nail tech" stormed over, shouting, "Hey, hey, hey!" (That's not my name, by the way). She launched into a tirade about how clients don't file their own nails. Felt like I was back in kindergarten getting scolded by the teacher. Finally, I asked her to trim my cuticles. Instead of using a softener or water, she just yanked at them dry. It was like watching someone prune a cactus with their bare hands. I asked if they ever used a softener, and she bluntly replied, "No." Charming. As I complimented her nail art (because why not try to be nice?), my manicure wrapped up, and I was left alone waiting for my pedicure. That's when the salon manager approached me and said my nail tech didn't feel comfortable continuing and that I needed to leave. Shocked but not one to make a scene, I prepared to pay for my crappy manicure. As I took out my credit card, the salon owner suddenly got hostile and threatened to call the police if I didn't leave immediately. WHAT?! I was just trying to pay! She stormed outside, so I followed, phone in hand, ready to record. They charged me $4 extra for the nail polish remover, likely because I was a "special" white Ukrainian with a heavy accent. As the owner ranted about a "language barrier," I couldn't help but laugh at the absurdity. Outside, as I recorded on my phone, the owner bizarrely wanted me to take some other client's used water bottle and claimed I had a language barrier. Lady, I understood everything perfectly: you overcharged me, refused me service, and acted like I was the problem. Newsflash: it's you and your "bougie" salon with anger issues. By the way, it turns out I'm not the only one who's had a run-in with this place. According to Google reviews, being booted out seems to be their favorite sport, right up there with charging extra and providing subpar services. So, to anyone considering a visit to this "Bougie" salon, beware! You might find yourself signing away your legal rights, dealing with a tech in a dirty old bra, and being yelled at by someone who thinks "Hey, hey, hey" is your name. And if you're really lucky, you might even get kicked out and overcharged, just like me. Cheers to finding a new salon where the only surprises are the ones you actually want.

Took great care when doing pedicures, nice people, relaxing atmosphere. Would definitely come back…read moreagain.

Fast precise and beautiful pedicure and eyebrow waxing at the end of the day - I'll be returning…read morehere.

I have been going to Q Nails for about 3 yrs. Hoon is my favorite nail technician ever. I used to…read morego to the nail place in West Town Mall and the employees there made fun of the condition of my feet. They would laugh and talk to each other in their native language and then they would talk and laugh in English to the other customers. My feet have a lot of cracks and scaly skin. Its like they've never seen this kind of condition before. When they spoke in their native language I knew what they were talking and laughing about bcuz they pointed to my feet and laughed when they spoke. They would tell me my feet were gross and when they saw me come in each time they would try to appear busy so they wouldn't have to service my feet. I left crying twice and never went back. I went to Q Nails and Hoon was so kind to me and said she sees this daily. This is the business they are in so she finds it odd and very rude to do what they did. I can talk to Hoon like she's my best friend. Her husband Bob and the other employees are all very approachable, kind and do their job with the utmost respect and professionalism. I wouldn't go anywhere else. And neither should you.

I really wanted to like this place because it looks relatively clean, has a chill atmosphere and…read morethe people who work there are pleasant. But the 1 star rating is for the bad outcome. I tried Q Nails & Spa because of the location and the decent reviews. For upcoming special event-my birthday that was to be celebrated over a course of multiple days. The pedicure - mediocre at best. The nails were not trimmed properly and were too long. Pedicures usually last a few weeks, but after 1.5 weeks I removed it, so I could properly trim my toe nails. Since then I have been getting complements on my toes. The manicure - I requested a dip powder manicure. Some colleagues have recommended them as a replacement for the gel method. So I chose a nice color. 2 hours later (no cuticle care either...), I got a horrible bumpy version. My nails looked fake (see photos) and an ugly pump at the nail bed from the procedure not being done right. It looked like my nail beds had joints (see photos). But it gets worse....before the two week anniversary of this manicure..the whole dip powder started popping off....one during the day and two at work. I needed an emergency simple manicure. Again, worst mani/pedi of my life. The only nice aspect was the color I picked.

I have been going to Diamond Nails for about 8 years. Excellent trained staff. I have never had a…read morepoor manicure or pedicure! Never! The staff is always polite and friendly. And the Owners are top notch! I have tried 2 other salons and neither could compare. I have no need to spoil this excellent relationship.

I decided to try this salon for a manicure as they were running a men's nails promotion. The…read moreindividuals at the front desk were friendly, but every other employee did not acknowledge, speak to, or smile at me. After I left the salon I noticed that my cuticles were not dealt with and the skin around my nails was shredded up. This took a couple of weeks to recover and now that my nails are growing out I have carved out recessed in every nail from how hard they scraped into them. These will likely take a few more weeks to disappear. I would not recommend this salon to anyone.

I walked-in on a busy morning for a pedicure. There were 4 ladies ahead of me and two people…read moreworking only. 3 of the 4 ladies were near the end of their service already. I wait for about 25 minutes on the massaging chair with my feet dipped in the water. The water was nice and warm, but after time went by, it got a bit cool. Or maybe my feet got used to the temperature and needed more warm water. Mary work on my pedicure. I got the Luxury Pedicure. She scrubbed the shit out my feet! To be real transparent, I had some dry callous that I wanted to get rid of (why I came in the first place) so I loved that she took her time and irked on my callous. Mary did an amazing job at removing my the callous. She used a foot shredder-looking tool and some callous softener. It was real nice. She used like 2-3 different oil and lotion to massage my feet and calves. I remember one of them was purple and it smelled very good. The Luxury Pedicure also came with hot stone massage. Hot stone massage was okay, until Mary used the warm rock and pushed it against the bottom of my feet-- it felt so nice and I had to tell her that it felt very good right then and there. After this, the service was followed by hot towel wrap on each claves and bagged wax for each foot. Mary went to work with another client who walked-in wanting to do their nails. The wait was quite long and I started to begin to feel unattended. The hot towels were now cold and I was starting to get cold because I had wet towels wrapped on each claves. Probably 15-20 minutes later, Mary came back. She was apologetic and thankful that I was waiting. I didn't mind, but it did got to me a little. I was getting cold and wanted my pedicure to be done already. She came to give me some more massages with oils and lotions. We chatted and it was cool. I felt pretty relaxed and cared for during the service, the wait in between was a bit too long & threw my mood off. If you're in a rush or have things planned for the day, I'd say schedule an appointment or just be aware that on a Sunday, there may only be two people working and service may take longer than usual. There is a $1 charge if you use card. Bring cash if you want to avoid that. I don't know if there are additional charges if you want gel polish, etc. I didn't get any polish with mines, just my preference. My total was $61. Overall, I had a good experience and I would come back here again.

The absolute worst dip manicure I've ever had. I've never had dip put on the way this man did, he…read morefiled it while wet, didn't use a hardener, it was absurd. The girl next to me said she was scared. They also picked my nails off with a pair of cuticle clippers. By the time he was done drilling my nails down I could see through my natural nails they were so thin and could bend in half. The only reason I'm giving 1 star is bc they gave me a bottle of water. So uneven, not drilled, disgusting nails. I am from out of town and am incredibly disappointed, I then had to go to target and buy my own drill to somewhat fix them.

I was able to book a same-day appointment for an acrylic fill with gel polish, and I'm so glad I…read moredid! Based on the reviews, I requested Amy, and she gave me one of the best manicures I've ever had. My nails are absolutely flawless--I looked at them from every angle, and I genuinely couldn't find a single imperfection! Amy was incredibly gentle, meticulous, and clearly takes pride in her work. The salon itself was clean, modern, and welcoming. It was also obvious that she truly cares about her clients--I heard her thank customers by name as they were leaving, which was such a thoughtful, personal touch. The other staff member I saw was just as friendly and welcoming. I highly recommend this salon, and I'll definitely be coming back!

My friend and I had matching pedicures one afternoon. We…read morefelt very rushed when we arrived to select a color, and both technicians seemed annoyed that we were being so chatty (just my friend and I). Color was fine, but customer service was lacking. I don't know if we were really thanked or felt a warm welcome.

Nails 4 U is an incredibly nice salon with a great, clean aesthetic and friendly, talented artists…read more I've gotten shellac (equivalent to gel) and gel-x. If you want gel-x make sure to make an appointment a bit in advance because only one person there does it. They don't take walk-ins in general anyway. My nails lasted a long time and Shirley did such detailed, clean work. After I got my nails done here, one of my friends commented that it was the best she's ever seen my nails. They have a huge variety of colors for shellac and gel-x as well as regular. The one downside is it is quite expensive - I can't come here on the regular but definitely for a special occasion or to treat myself every once in a while.

Located conveniently off of University, with plenty of parking in the back. No walk in availability…read more- appointments only! I paid $70 (+ tip) for a dip manicure and removal. If you rebook with them they won't charge for removal at your next appointment. This was definitely on more of the pricier side, but I thought my nail tech did an excellent job and I'm really happy with how my nails turned out. The facility was also clean and very nice on the inside. They were pretty busy the day of my appointment so it was a bit of a wait but I wasn't too bothered by it. Rebooked with NAILS 4U for my next and appointment!

Rude staff and they cut my finger and didn't say anything about it. Go elsewhere. They also will…read morepick and choose who they have time to help.

Horrible service. Cancelled appointment at the time of appointment. Don't waste your money…read more Depending on who does your nails the service and pricing is not consistent.