so I've spotted this place for awhile. Every time I come to Cumberland mall but just never had a…read morechance to actually stop in. Well today I had time! And I am so glad that I had the time from walking in, I was immediately greeted with a smile from multiple people inside the salon. I requested a pedicure with acrylic overlay on my two big toes. When I got to the pedicure chair immediately noticed a complete difference in their massage chairs, they are wider and more comfortable than previous places I have gone to. I was offered a complementary drink. They have soda and water, complementary and wine if your service is over $60. It was a little too early for me for wine so I just opted on water, but I do appreciate them offering something. There is a full bar set up which was really nice so if they were to ever do you know a little mocktails or cocktail that would be even better but you know the overall aesthetic of it was really really nice very classy not overwhelming at all not giving like a club vibe. I was handed the pedicure menu and I decided on their spring offering which was a mint CBD pedicure and it was exactly what I needed. My muscles have been so so sore from working out and this pedicure was exactly what I needed. I'm leaving feeling so much better than when I came in. And the massage that she gave OMG I almost fell asleep. The pedicure starting out is $65 and it is for 55 minutes but it felt a little longer but that's just because it was so good. Of course I had extra add-ons the gel polish and acrylic two toes so my service came out to $98 and I will say it was $98 well spent the atmosphere was quiet very little noise. It was early. I came in at 11 AM but overall even with people moving around, it was still very minimal noise and a relaxing experience. I think her name tag said Nina if I can remember correctly but she let me know they've been open for 8 months. I definitely plan on coming back because 10 out of 10 I will recommend. I also plan to get my nails done in the future. My nails were already done. I just came for the pedicure, but if their service for Nails is anything like the pedicure, they will have a forever client in me.

this is the worst nails i've ever had i didn't complain when i got them done by tirana/ tiana or…read morewhatever her name is my left and right hand did not look the same. I had to take them off cause i was in the WORST pain of my life. my nails are super damaged i told her i didn't like acrylic and she kept begging me to get acrylic so i did( my fault) nails are in PAINN. omg i've never felt this much pain in my nails... my nails are damaged because of her can never go there so traumatized my nails are so thin cause she drilled soo hard my fault for keep on going with the service because i had to go somewhere important. I've never had my nails done so bad before and my nails are in pain!! please never get you nails done by her, i don't even think she has a license

Had a really great experience yesterday when I got gel x done! I really appreciated that the salon…read morewas clean, relaxing, and great service. I will definitely be back!

My appointments always start on time. The service is great and the mood is relaxing. Angel does my…read morenails and Rachel does my friends nails. There is ample parking and a cute coffee shop next door.

Sky was very nice and paid attention to detail. He asked questions to make sure I got what I wanted…read moreand finished in a timely manner.

Every other time I have come it's been nice!! Today/Tonight is was the absolute worst…read more I came by at 2:30 and set appointment for 5:30, the receptionist said that they take the last appointments at 5:30. I was there at 5:20. I waited for over and hour in the pedicure chair before someone came and started on my nails. The tech started on my nails and abruptly left me sitting there. I saw the receptionist asking almost begging for someone to do my pedicure. I had to go to another salon that stayed open later... The receptionist said that the tech who started on my nails had a burn on her finger and it burst. I needed to wait. Why schedule me knowing you could not accommodate me. I will never return to salon and if I'm ever asked about I will not refer anyone as I work in the Battery in a Director role. Be more honest and transparent. Tell the truth, don't have people waiting and begging your team to service a customer who you confirmed and scheduled an appointment with.

Endless Nail Salon &Spa is my wife's go to stop in our neighborhood. She has a favorite and a back…read moreup person that does her hands and feet. Tony, owner of the family business is straight up about running the business. I remember when we met I brought him a 6-Pack of beer from his native land. He appreciated the gesture. My wife has used him before, he does a gOOd job. I really like they way her hands and feet looks once completed. Everyone in the shop is well trained and professional. I happen to connect with Lee who is the one I have chosen for my pedicures. She is strong and her massages are thorough. I tell her when she is done, that my feet look "brand new!" It makes her laugh and she takes her time when her work is recognized. We communicate with an understanding although her English is not the first language. I was one in the past to always pass on taking and moment to having my feet massages, nails clipped and feet scrubbed. But as my wife has said in the shop, "he puts holes in the sheets with those sharp toenails!!" LMAO - let's be honest, we all have been there but in this case, we as men have to step up to the plate and spend time grooming our bodies to lower the cost on sheet replacement (hah). Lee, my go to person takes her time and gives me the attention that is necessary to get the job done. If it goes after then what I anticipate, then I will let her know. it's that simple. The vibe is cool for the most part, I've learned the best time to go is in the morning. But that is of course, based on what my wife books and if I am available. I am heavy into music so I bring my headphones into the shop and tune out for those 60 seconds of feet pampering. They shop normally has a food show playing in the background like elevator music but it a lot of repeat of the same thing, so I zone into my deeper self. One Exception, businesses who give exceptional service and have 5 stars are growing at a fast rate towards perfection, it does not mean they are perfect. If you have a favorite technician working on your soles and things take a turn towards your tolerance level - remind them that you are not in a rush and prefer to move at a slower pace. Being the moment is important.

I continue to try and give this business my service and I am always disappointed. The quality of…read moreservice is not good. My feet should not look the same after a pedicure as when I walked in. NO

I like that after experiencing an issue Frenchies reached out and made sure to rectify the issue to…read moremy satisfaction. To my nail tech Ivy, thank you for being very detail oriented, kind and professional. GM if you're reading this, please trust me when I say you're in possession of an extremely valuable asset with this young lady. When one patronizes an establishment like Frenchies, it's more than a quick nail fix, it's meant to be a moment of relaxation and pampering, something some women only get in rare occasions. How customers are treated and greeted from the moment they walk in the door either adds to or detracts from that experience. Ivy naturally encapsulates what you would expect from an establishment like Frenchies. Thanks again Ivy, keep shining with that amazing, cool aura :)

Came here for some self care and a manicure with my cousin! She seemed to have positive views about…read morethis place because they do not use acrylic, which can be smelly. This place was not at all. This place was clean and sleek! They have a lobby where you wait with options for coffee and tea. The manicurists were fun, honest and hilarious, my nails are short but they're frail so needed to get them cut. Loved the color options they had, and the way they paired the gel and regular nail colors together. If you're looking for some self care and a good time, this is the place to go. Bonus points for playing great music

We are Baby Boomers. The nail technician was very considerate of my husband. Had to convince him to…read moreget the in house technician who came to our house. He loved getting a manicure and pedicure. (First time having this done) he was smiling throughout the whole process. Now he can understand why I love to get my nails done A great in house experience

I just talked to the owner. It seems they do a good job…read more Yet I didn't book the nail service because it was $160. Eurh gel nails and pedicure Anyway probably they do a good job It's mobile.

I had two nail service visits at this salon within approximately six weeks. After those services,…read moremy fingernail ultimately fully detached. I required a medical appointment for assessment and ongoing care. I contacted the salon to report what happened and to seek resolution. The salon denied responsibility, and the matter was not resolved. I'm sharing this experience so others can be informed and decide for themselves whether this is the salon for them.

The feel and aesthetic of this shop is neater, cleaner and cuter than most shops, but you can do…read morebetter if you're looking to get your nails done. Overpriced for mediocre service and experience. I came for SNS w/ express manicure added, and a polish change on my toes. SNS is 45 and express mani is an extra 10, but it turns out that the only thing the express mani entails is placing your hands in warm water for 3 minutes and clipping away your cuticles. Really?? They didn't slap on any cuticle oil, no lotion at the end, nothing! Not to mention the lady cutting far too much of two of my cuticles. When I told her they were burning after painting whatever base coats and bonding liquid on my nail, she didn't do or say anything in response. And she bumped into my cuticles with that extra sharp drill about 5 times! Never a 'sorry' or anything, just jerking my finger back towards her when I jumped after getting knicked with it. I picked a glittery dip with no color but she insisted that I needed to have a soft white underneath in order for the glitter pieces to stick. I found out that this wasn't true because my mom came with me and got a diff shade of glitter, same kind as me , and her tech did not do the bottom layer of color. I'm not a fan of how it looks with the white - it was just a preference of hers that she told me she HAD to do. Clearly it wasn't necessary. **I brought this up after paying and they DID offer a free redo appointment since I didn't like it, but in order for it to be free, it has to be done by the same nail tech as before. My cuticles that she cut a lot of are still sore and burn when I wash my hands, and she wasn't careful with the sharp drill so I am choosing to take the L because I don't want her working on my hands again. I didn't realize the polish change for my toes was 15 dollars but whatever. I got French tips which is an extra 10. So 25 dollars for y'all to paint a small white strip over the tips of my toenails?? Girl. Never again.

I stumbled upon M Vince Nail Spa a few weeks ago. From the outside it was welcoming and inside was…read moreabsolutely luxurios. Nina greeted me with a beautiful smile and top notch professionalism. I was sold!! Great Customer Service is an extreme selling point for me. Now here's the "Bonus". I noticed a familiar face towards the back and it was a former favorite nail tech of mine, Vo. We embraced and the rest was history. I love this establishment and look forward to getting pampered every two weeks. Try it, you'll love it!!!!

Tiana and Emily did a wonderful job on my nails. The vibe was just right for celebrating Mother's…read moreDay. I will definitely return when I come back to town.

I don't like leaving bad reviews and this isn't "bad" but we have decided not to return here. I…read morecame on my birthday as a first time client with my hubby. We both got fantastic pedicures so we came back for a second visit. I made an appointment both times as I am very impatient and don't like waiting. My husband was started on right away but I sat a while. I thought the lady doing his feet was going to do mine but a young man came up and said he was there to "get me started" he took off my polish then another customer came in and he told me he had to take her because she had an appointment??? I had one too! I had TWO appointments my husbands pedi was completed and I'm still sitting there now just soaking in water. I was told my tech had to get medicine and would be there in 5 mins after 15 min Joy took over and did my toes. She knicked my toe and that is always a fear for me when in a nail salon I am a pro cosmetologist and sterilizing is so important. Luckily it was minor. I really expected some sort of compensation for my inconvenience (I wasn't started on for over an hour after my appointment time). Even a small offer of 5% off next time etc but I only got multiple apologies and my pedi came to a whopping $48 because I got gel polish. Maybe if they wouldn't have charged me for the gel I would've been happy but again full price I paid plus a tip so we have decided to go elsewhere and I am sad about it because I carefully chose this place based on other reviews and they were friendly with decent pedicures so I am once again looking for an ideal nail salon and unfortunately because of my experience I could not recommend this nail salon

Joy Nails has terrible service, very bad customer service 1/10 service don't recommendread more

This is absolutely, positively one of my favorite nail shops. But it's hard to say why…read more They won't have you pick from a stocked fridge of tiny beverages upon your arrival. The decor looks cozy but humble. It can be a little dim in places, and the ventilation could use a little work because the polish smell gets strong after awhile. So I haven't sold you yet, have I? I know. I'm getting there. These women who work here are just so efficient and dependable. They do their work fastidiously and apologize quickly for even the slightest thing, like when there were only two of them working and their main line rang. The ahjumma taking care of me glanced up at me worriedly and held out her hands. "So sorry," she said, while rushing to get the phone. And then apologized again when she returned. It took no longer than a few moments, and it didn't hurt my experience at all. But it was earnest - like she knew this wasn't the fanciest shop you could come to, but she wants to make sure you have as good a time as you can. And speaking of a good time, if you end up getting a pedicure, get the Callus Eliminator. I know. The name of this pedicure menu item sounds more like a 90s Arnold Swartei...Swarthf...you know who. It sounds like one of his films instead of a nice spa experience. But after walking about all summer in sandals, my feet take a pretty brutal beating. And after these women are done, these tootsies get as soft as babies. And the exfoliant leg and feet massage? Brings ASMR shivers for me every dang time. They're incredibly detail oriented, and I've never had a bad nail job, even with colors that don't take kindly to weird brush swoops. But these women lean closely over my feet and you can tell how hard they're working to make it look just right. I've never had a bad job. But if I did, I'm sure they'd do a fine job apologizing.

I have been to this establishment before and left a great review. Unidentified today I can't do…read morethat becIse the service was awful. Went to get a pedicure finally after over a year and doing them myself. I wanted this pedicure so bad and instead of getting the service I deserved, I got service that WAS RUSHED and lacked effort in all things spa. A pedicure should be relaxing and the representative should be taking there time. Of course not slow but not rushed. The rep I had did not cut my cuticles right leaving left overs, rubbed each leg 3 times, not massaged at all with the scrub and lotion, put a too hot towel on my leg (I told her it was too hot to which she ignored), then went to polish. (7 mins at this point) I stopped her to ask her could she cut the rest of my cuticles and her reply was, "Wait I will get to it after." (As she bilegins to polish.) I asked why do I need to wait. She continued answering in a rude disrespectful tone. I decided that since this representative was having a hard time prpviding me the service I deserved she could stop. I told her I did not want a rushed pedicure. She interrupted me while I spoke to her to tell her my requests so I paid and left. I will NOT bring my friends back or recommend a place that should be peaceful, that will not provide the best service. Especially if we paid our hard earned money. I really like my other experiences but just because you have things on your mind or having a bad day does not mean bad service is acceptable. Its not! I dont want it.