During the covid-19 when I had no one else to turn to and no one else to help me with housing? They…read morewent far and beyond to help me get a home! Excellent customer service skills, and any time I called they'll call right back if they don't answer on the first ring! Just awesome! & THEY ARE THE REASON THAT I NOW I HAVE A NEW HOME. Thank you -Gene Scott

Horrible customer service... I called to ask a question about potential property and the woman who…read moreanswered cut me off and told me ..."well not to cut you off" "but we have no proprieties for rent and don't know when we will" wow thanks for the help! Very rude and not customer friendly at all!

I have worked with the ladies at Noah Escrow on multiple occasions and they are always…read moreprofessional, courteous and quick to respond. My clients are appreciative of their proactive approach at processing escrow and sticking to contractual timelines. Thank you for always getting the job done!

I was stuck working with this escrow service on a recent transaction, and they were horrible. It's…read moreone person and she is rude and not great at her job. I'd avoid at all costs. At one point the office just closed down because she went to Florida. Balancing the settlement statement was a Herculean task. I just had to be patient because I was often met with aggression. I'll give some grace because she was sick but the whole experience is one I'd like to avoid in the future. I'm used to working with big brand offices like Chicago title and escrow and when someone is out or sick, they have others fill in. I get this person is a 1 woman shop and I applaud her for starting a business but she won't get much of it by treating people like shite. I couldn't wait to be done with this transaction.

When they can't come up with responses. andI. Who knows very little about real estate can find the…read moreseller, send an email and get a response. Why do I need these people? They were very nice. but I feel they don't work as hard as they claim. Very Disappointed in them.

very unprofessional disrespectful the unit that I was in was uninhabitable. It was not fixed on…read moretime. Shady tactics and lies from the beginning.

She is absolutely the best at what she does and really cares about the home you're getting into,…read moreand don't be afraid to speak up she will deliver if you want something specific.

I love living here the parking situation can be a bit annoying especially when you find people that…read moredon't live here in your space that you pay for and all you get from management is we'll park outside I don't pay to be parked outside the laundry room needs a up grade but besides all that it's nice it's quiet and I wish that they would bring back Pedro he was great at what he did

Our laundry room is trashed. The gate is never closed now. Half the mailboxes are broken into. We…read morehave no manager. Someone, be a grown up and take some responsibly for this place. I just live here, I'm not in charge.

Well today is December 24 of 2016 I told you I was going to review this business again when my…read morejourney was finished. I want to let you know I was blessed when I found Bridgett Knight CEO from MCR Financial Services she is a person with a heart she is my Angel who helped me make this process so smoothly even when I started to get desperate for the outcome she always make me trust and believe. It was a long journey for three months just because the deal she got me was a short sale she said "I always want the best for my clients", and there she goes again she did get me a very good deal. My house is a Mansion I love it if I ever want to buy another house I will go back to my lender Bridget she is the best. She knows what is she doing and always go above and beyond specially when dealing with Fannie Mae lol... I even learn about real estate because every single paper she send to the banks she would take her time and explain it to me... I love working with Bridget she demonstrated me there is still good people one can trust. One advice to everyone when working with Bridget is always trust and believe in her. she works so hard for her clients if there is no trust or believed is hard and like I said she is a very good agent that one can trust. What I learned from Bridgett is to believe and trust... Thank you Bridgett I am moving soon...

I am writing this review because if I can save just one person from experiencing the nightmare I…read moreexperienced, then my time writing this would be worth it. This company, Bridget specifically, is so incredibly unprofessional and the one review on Yelp besides mine should have been a clue to petition to the buyer not to work with them. My original closing date was Nov 4, 2020 but we didn't close until Dec 1, 2020. I am aware that some flexibility should be expected because issues may arise, but I had a contingency sale that relied on my closing by a certain period or else I would lose my investment into the next house I was moving to. This is where you expect the broker, who is supposedly trained and experienced, to do the appropriate steps to ensure the process runs smoothly. If the closing date was going to be an impossible task, I expect the trained professional to state that prior to signing the contract. There were so many empty excuses as to why the process wasn't moving along. The first excuse was she claimed to receive the file late when it was received within 7 days after escrow opened. Another excuse was she claimed to not have received the appraisal on time when it was received on Oct 27, 2020. Anyone who has gone through a house purchase or sale knows that the appraisal is one of the more time consuming items to get done and it was completed, ready, and received 9 days before my original closing date. I was told to "stop worrying so much" while she continued to not answer emails from my real estate agent. She even had the audacity to email my real estate agent about my "worrying too much" after it closed on Dec 4th, as if that was not 27 days late! I am genuinely curious how much longer this could have dragged on had my real estate agent not been as persistent to achieve communication. Since my house was a contingency sale, I almost lost my $10,000 investment towards my new residence due to her negligence to get this process to close on time. The builder called me and told me if it was even one more day late closing, everything I started and all the money I invested would go down the drain and they would drop me as a client. I am eternally grateful that the builder understood what I was dealing with and waited for me, which he definitely did NOT have to do. This company has only made 2 sales in 2020 so the complete disregard for deadlines is completely unwarranted. They are clearly not too busy and even if they were, that is still a sorry excuse. If you are too busy or can't get the job done in a reasonable and agreed upon time frame, then don't take the work! The customer service is a disgrace and I am truly shocked that they manage to stay in business. To make matters worse, the real estate company they did business with was Renwick Properties. This company is extremely unprofessional and I did not feel safe with them showing their clients my home while I was away and not able to supervise their actions. As we all know, we are in the middle of a global pandemic with the COVID-19 virus and certain guidelines need to be followed to protect all parties involved. I requested that all parties entering my home, especially since I was still occupying my home and it was not vacant, wear shoe covers and masks to not spread germs and create unnecessary possible exposure to COVID-19. This request was in the written real estate orders as a formal request and not a last minute idea I decided to randomly come up with. Shoe covers were provided and available for all parties coming to my residence but they choose not to abide by the rules and use the provided materials. On the day of the inspection, the real estate agent didn't go and sent someone in his place. I am unsure if it was the broker from MCR Financial or another real estate agent, but she left the clients and inspector inside my home unattended. The only reason the broker or other inspector went back is because I caught them on my security cameras unattended. My real estate agent immediately contacted them and sent them back to my house. You don't leave clients and/or other parties in someone's home unattended especially without prior communication stating that this would be occurring! That is absolutely unprofessional and reckless and can lead to theft among other risks. On top of this, there were 2 other people with them which violates COVID rules about not having additional parties in the home unrelated to the purchase. Due to the negligent behavior and complete disregard of my home, I had to thoroughly clean my floors after they left them completely filthy (something that could have been avoided had they any ounce of common courtesy to follow the real estate orders and worn the shoe covers provided). This company needs to get their act together and stop putting people at risk, whether that be financial or physical, due to laziness. DO NOT RECOMMEND.

I can't believe this place has a yelp. I lived her for years. I loved it. It was nice a quiet and…read morethe security keeps the place safe. My whole family lives here, they love it.

Sue Koelher is not only arrogant she is egotistical and acts as she never makes mistakes. She…read moreunlawfully towed my trailer and then assumed no Accountability on the matter.The tow yard had my trailer that Sue unlawfully had authorized to be towed under the Misconduct of Sue poor clerical ability to find paperwork on .I have been a tenant for 4years paid on time and I rented a spot #9 and made a mistake thinking I was space 11 every written check for 4years memo said Space 11 Sue informed me she would just put in storage 9 never in 4years did she notify me or write a short memo to me maybe on the monthly bill would have been easy enough Nope she failed at ever letting me know .She assumed no account to forgery or to the illegal tow.Well Sue decides to Stonewall me when I asked a copy of the lease and straight ignored me altogether and never gave me anything but childlike behavior.Well Jessica Martinez Sue's oversight manager recognized Sue not only being at fault for several reasons Lawfully and civilly and acted quick .Well Sue Koelher 1600 dollar mistake and still not holding Accountability shows not only Immaturity but that Sue Koelher is not much of a Decent Manager or human.Had I not been broke you might have gotten away with your misconduct and your lack of managing .She put a weeks worth of Stress upon me and my family and never took account for .I hope to never deal with her again.I Warn everyone BEWARE SUE KOELHER IS WOLF IN SHEEPS CLOTHING

STS has been managing my property for a while now. I love working with this company. The staff is…read moreextremely friendly, professional and they always go above and beyond to find quality tenants, ensure my property is taken care of and offer great suggestions. Highly recommend to anyone looking to have their rental managed with total confidence.

Very frustrating process dealing with this company…read more We were attempting to rent a house and needed to move in quickly. When we contacted them, we were told conflicting things about house for rent. After explaining to us that the property had already been applied to (which they initially said we would be the first to apply) they suggested we wait to pay the fee. However, the next day they called to tell us they needed payment for the application, because there was another house for rent if the first application on the other house was approved. So we then paid the application fee only to have them tell us that both houses had been already rented. I understand applications are first come first serve but we were led to believe that if we did not get one house there was another available. We were also told that if we were willing to sign the lease without seeing the property beforehand, we would have priority over the other applications. This was clearly not the case. The only reason we paid the application fee was because of the implication that our application would allow us to rent one of two properties. They did not call to update us, and it was only after I called them that they indicated that both houses had been rented quickly. They either intentionally mislead us or they lack competence and professionalism. They say the application is good for 6 months, but she said the rentals they have are sporadic. Since we needed to find a place quickly and they had no other properties for rent, the application fee was a waste. It should be noted that based on their misrepresentations, we delayed applying to other places for 5 days. Now I have to find a new place to rent within the next week. I would definitely suggest getting any sort of promises or indications in writing.