Luan is a skilled professional, who pays attention to detail. The work is excellent and completed…read morewhen she promises. She charges a fair price and is a pleasure to deal with. I recommend her highly!

The seamstress Loan Mai is very professional and very skilled. Earlier this year, I brought two…read morepairs of pants to be let out and they were perfectly done! Loan also fixed the loose stitches of a jacket cuff. I returned today to let out another pair of black work pants. Loan greeted me again with a smile! Her service is excellent and of good value. I highly recommend their tailoring services.

I was in Ottawa for one night for work and my only pair of dress pants had ripped. I walked from…read morethe hotel to this location and told the nice woman my problem, she FIXED IT ON THE SPOT. In and out in less than 2 minutes, no charge. An absolute angel, amazing work. If you need anything done this has to be the place.

I went to have some buttons put on - it was a FRACTION of the price as the guy at Minto Place and…read morethe work was done right there. Fantastic service, fair prices, and a smile to boot!! :)

Pretty darn impressed. He knows his stuff, a very refined gentleman running the business.read more

I've been lurking around Yelp for a while but signed up just so I can give this dude 5 stars…read more Did a spotless job taking my jacket in, hemming the pants. Good price, Great turnaround. "Everybody loves Raymond."

My go-to place for any tailoring, alterations or dry cleaning. The service is amazing and friendly…read moreand is always ready on time, if not, early. Been taking my clothes here for a while now and I'm always happy with their work. There's an area to try your clothes on so that the tailor can adjust the clothes exactly how you want it to fit.

I splurged on a super expensive pair of jeans. I brought them to Stitchit for a snugger fit in the…read moreseat, and they botched the job, creating a weird bulge at the top of the seat. They have tried to fix it multiple times but do not seem to have the skills to fix what they have done. The jeans are unwearable. Hopefully, I can find a better tailor capable of fixing the damage that Stitchit has done. Avoid this tailor for anything beyond simple hem jobs.

Here's the thing, if you have some nice pieces of clothing that need to be altered, go find a…read moreproper tailor. A great tailor is worth their weight in gold. If I had some serious altering to do, I wouldn't bring it to Stitch It because I don't know how well they are trained. However, I am more than comfortable with them doing simple alterations like shortening pants, replacing buttons, and fixing zippers. I have been to Stitch It in different locations and I have never been disappointed with the work they have done with simple alterations. I find their prices to be reasonable, their service to be pretty good, and their work to be solid.

I brought a satin dress I was going to wear to my sister in laws wedding to have the bust altered…read more What was supposed to be a simple stitch being done turned into an absolute nightmare. I brought the dress new, unworn with tags only to have it given back to me with stains they said were from the steamer. First of all, when working with delicate materials distilled water must be used if you are steaming and extra care and attention to ensure it dries without leaving stains. It's appalling that they think this is proper care for satin, let alone think it's proper to give formal wear back like this. The owner who was very dismissive and rude on the phone when I called to follow up said well had it dry cleaned for you and you won't pay for anything. 4 days later, my second attempt to pick up the dress and there was still stains. The man working (who I believe is the owner) said that when you touch this kind of material you see the marks. He was very confrontational and tried to tell me that I touched the dress and stained it which was not the case my hands were clean and dry and he was watching me check the dress. He tried to gaslight me into telling me water stains were normal but he would get the dress dry cleaned a second time and that it costed him $65 dollars the first time. I asked what happens if this happens again because clearly one time dry cleaning wasn't enough and the dress may be permanently ruined. He told me not to worry. He then tried to get me to pay for the alteration when I told him I shouldn't for this hassle. He then proceeded to threaten to undo the stitching they did on the dress. In that instance I asked for a discount. I went to finally pick up the dress 6 days later and I arrived over an hour before close and the lady working there was locking up. I asked if she was closed and she asked what I needed. I told her pick up and she let me into pick up the dress. So just a warning if you are going later in the day they do not honor their store hours. She made a point to complain about how "difficult" the material is to work with after two dry cleanings the stains were gone. If you can't work with satin, maybe you shouldn't accept the alteration or educate yourself on how to handle delicate fabrics. I wish I could give a -1 star review but unfortunately Google doesn't allow that. If you want someone you can trust with formal attire this is unfortunately not the place despite their high ratings.

I came in for a wedding dress fitting in June 2024. The tailor, without my permission,…read moreunnecessarily reached into my wedding dress bra cup and stroked his finger on my nipple about 3 times. Later in the appointment, he was obsessed with determining which of my breasts was slightly larger than the other, which was also completely unncessary. Along with very uncomfortable comments throughout the visit. I am left traumatized still, over a year later.

My zipper on my winter coat was broken and they fixed it on the spot…read more Found them to be very nice to deal with

I am so blown away by the most excellent service! I was in Ottawa for a very brief stay assisting…read moremy elderly mother who has had to move into a care home. She loved her queen size duvet cover and was so sad to have to leave it behind as she was needing to downsize to a twin bed. Wanting to create the most comfortable and familiar space for her in her new care home, I went to Glebe tailoring with the request to have her duvet made into a twin size and needed it to be done on very short notice as I had to return to BC. My mother had no way of picking up the newly tailored duvet cover by herself so they kindly made the alterations in one day. They even offered to deliver it to her care home if I was not able to pick it up for her in time. I also had to purchase her new pants as she lost weight while in the hospital. She is very short and I needed them hemmed on the same timeline. They were able to make the alterations the same day as they knew I needed to leave town. They were SO kind and caring! I'm so impressed by their compassionate and friendly service. Thank you Glebe Tailoring!!