I am sure my experience may not reflect everyone's, but this is what I experienced across three…read morevisits to C.D. Peacock. The staff at the entrance have always been pleasant and welcoming, and they have consistently wished me a good day as I left. On my first visit, I came in to look at a Rolex that was not one of the especially popular or difficult-to-obtain models. The gentleman who helped me was wonderful and said he would call if one became available, either new or pre-owned. A pre-owned example later appeared in the store, but I never received a call. When I returned today, he appeared to see me and then avoided engaging with me. I was instead assisted by a woman who came across as quite rude. She showed me a Cartier Santos, but when I explained that I was specifically interested in the titanium version, which they did not have, she seemed visibly frustrated. On another visit, I was looking into a display case when a salesperson assisting another customer positioned themselves directly in front of me, with their back blocking my view, without so much as acknowledging that I was already looking at the case. Across my visits, I have repeatedly felt ignored and snubbed. I cannot know the reason, but the overall impression I was left with is that because I do not dress up to go shopping, I was not viewed as a serious customer. Apparently, my business is not of interest to them. That is their prerogative, and I will simply spend my money elsewhere.

Came in here on Sunday and purchased a watch for my wedding. Belal was so helpful and made the…read moreprocess so easy. I was looking at getting a Tudor watch so he helped by showing me a few different options and it never felt like he was pushing me into buying anything. He wanted to make sure I picked the watch I wanted to get. I've also come here with my dad who got an Omega from James and he was very friendly to work with as well. Overall this is an amazing place with very friendly employees who help to understand what type of watch you're looking for and help make sure you get what you want. We'll both be back in the future.

I've purchased an engagement ring, wedding band, and a Cartier watch from Merry Richards Jewelers,…read moreand I can confidently say this is a top-tier jeweler. Richard is someone I've known for decades through a close family friend, and I completely trust him. My first purchase, a platinum engagement ring, was the largest I had ever made, and he made the entire process feel calm, straightforward, and easy. I shared what I was looking for and gave him the freedom to guide the decision, and the result exceeded expectations. His son Scott is equally great, and everything they deliver comes with GIA certifications, including QR-linked documentation, which makes the experience feel transparent and professional from start to finish. Richard is personable, has a magnetic sense of humor, and isn't afraid to tell you when something isn't worth it, which is rare in this industry. If you spend any time researching high-end jewelry, you quickly realize how much of the pricing at big brands is driven by name recognition, even though grading standards are consistent across the board because of GIA grading. Richard does an excellent job helping you understand what you're actually getting and how it compares, so you can make a confident, informed decision. We also had a custom wedding band made, inspired by a design from another noteworthy jeweler in London. The final product was excellent, the craftsmanship was strong, and the pricing felt very fair compared to larger retail brands. More recently, I purchased a Cartier watch for my wife, and the experience was just as smooth. It arrived quickly, exactly as specified, and any questions I had were answered promptly. Richard and Scott are consistently responsive and stand behind their work. He has also appraised jewelry for my family members, and those experiences were equally honest and direct. The jewelry business doesn't always have the best reputation, but this is a place you can trust completely. I'll continue to go back, and I would highly recommend Merry Richards.

This review is for the old location (Glenview) too, which closed in 2017? Nonetheless, excellent…read moreservice by Richard and son, Esther and Laura. It's great when folks know you by name once you walk in. They are competitive with pricing and highly responsive and engaged. The drive is a bit farther but we enjoy coming here because of the service that you may not get from a chain or large store. They also do complimentary cleanings and polishing. Nice parking lot and excellent food choices in OakBrook and surrounding area.

Great selection and wonderful service. Really enjoyed my experience at Razny. Will definitely be…read moreback

Lois is amazing, she knows her products, she is extremely helpful and takes time to understand…read moreexactly what her customers are seeking. So happy I met her!

I have stopped in to AAA 3 times in the past week, twice in one day! I have a mismatched collection…read moreof ~ mostly sterling silver ~ jewelry and place setting pieces. I am unfamiliar with the history of these sets from generations past,and though I am grateful to have them, they are simply not needed! I brought many pieces into AAA on each visit,I was initially a bit intimidated and nervous to pursue the route of selling, that went away immediately as the entire experience could not have been more kinder, informative and honest! This little spot on Ogden Avenue in Downers Grove is very welcoming! I sold many pieces and was able to leave with payment right away which was a delightful surprise! Hoping to find more Treasures and I will definitely continue to return to this fabulous place! Kay

Had the most amazing experience working with Jim & Lauren. We had been to several other jewelers…read moretrying to find a place to make a customized band for our wedding bands. The first time we went in, Jim was very thorough with how the customization would work, timeline, etc. we decided quickly that we wanted to get our bands done here. My fiancé found his band here as well, and they had an amazing selection of men's bands! They kept up updated throughout the process of the customization. We were both able to find our dream wedding bands at AAA! Highly recommend anyone needing any type of jewelry; whether it's wedding rings, or trading in any jewelry, this is the best place to go!

I cannot say enough good things about this shop. Located in the heart of downtown Downers Grove it…read moreis a must to visit if you need something special. All of the rings, earrings, necklaces, bracelets, watches and other jewelry pieces that are available for purchase are of the highest quality and are gorgeous! Dariusz is also amazing at repairing jewelry. They take such pride in their customer service! It is so refreshing to know that you are in a shop that not only has the best jewelry around but it also values relationships with their customers. That's why they have such a large base of repeat clientele. If you are in the market for some nice jewelry or need some pieces appraised or repaired, head to Dariusz.

The best jewelers in the area, hands down. They have done a half dozen custom pieces for my family…read moreand they have all been perfect and very fairly priced. I can't speak highly enough.

Replaced missing diamonds and repaired my tennis bracelet clasp. Extremely affordable! They took a…read morelittle longer than expected for the repair but I dont mind waiting or quality work.

Great experience. I'd highly recommend this jewelry repair shop. Orlando replaced 2 watch batteries…read morein less than 10 minutes. Also, very friendly staff.

love jewelry exchange villa park best customer service best prices beautiful jewelry. my husband…read morepurchased my engagement ring and a beautiful bracelet recently love the

I visited 3 jewelry stores prior to making my final purchase. The price value far exceeded the…read moreother stores Great service and pricing.

I will definitely be going to Bert from now on! No more…read morebrowsing through various pawn shops/jewelers because this is the best place to go to, I promise! Bert has a vast amount of knowledge on many subjects and items. Not to mention, his shop alone has all kinds of interesting things. Bert not only gave me an excellent price on what I was selling but he even added some more money after I explained I was trying to repair my vehicle. He was beyond kind and very personable. He seemed like someone with a warm heart and also gave me a few laughs with his humor. You can tell that he has noo interest in ripping a customer off, which is refreshing to find in this business. Stop getting ripped off at your local pawn shop and go to Hinsdale Fine Jewelry! I will definitely be doing all future business here.

Shopping at Hinsdale Jewelry was the best experience I have ever had in a jewelry store. There were…read moremany extraordinary and beautiful pieces. I enjoyed listening to the owners' stories and history of how obtained many of his fine pieces...thank you Bert! Best, Rita

When searching for a jeweler, it can be a trying process as it is akin to shopping for a new/used…read morecar. You are never quite sure if the salesperson is trustworthy or not. From the moment I entered A Marek and met Romana, I immediately felt comfortable and knew that I was in good hands. Romana is so inviting, kind, and patient, but most of all, she listened to what my boyfriend and I wanted for my engagement ring and she made our vision a reality. Throughout the process, we also worked with the other staff members and they too made our experience a very pleasurable one. We are very grateful and we could not be happier!

The quality runs top to bottom. Barb, the owner, is good to her staff, clients, merchants…read more Romana, Patty, Jennifer couldn't be more wonderful! They never push anything, will give honest opinions whether a piece works or doesn't for you. It's all about what speaks to you and what looks best on you. They have access to pieces running the full price range gamut...some I can only admire yet they were more than happy to have me try them on for fun :) :) The items are quality. You really correctly get what you pay for. I know the diamonds will be high grade, the precious metal will wear well, etc. If there's the slightest malfunction from an accident (eg I dropped an earring so the clasp became off kilter) they take care of it. Their service is phenomenal.

I went Monday to get two watch batteries replaced. Went to the more popular jeweler on York near…read moreSchiller which honestly I had a negative experience with a few years ago. After finding a spot I walked up and CLOSED on Monday! My mistake I should have checked. Getting back into the car I noticed a folding sidewalk sign for Leah Jewelers in Suite #108 a building I was never in. I guess it was an old building with what was converted to some nice little shops. Anyway met the owner Hector who has EXTENSIVE jewelry experience and was at the late York Jewelers for years. True gentleman and proceeded to replace both batteries for a very fair price I felt. He is not a watchmaker but is partnered with a long time friend that is if you have any high end automatics that should be services every 10-15 years. His specialty is custom jewelry, repairs, sizing, etc. Felt happy to have discovered. Pleasant experience.

If you want a watch battery changed, Buyer Beware! I made the BIG mistake of not asking the price…read morebefore giving him my watch. When he handed it back to me, he told me it was $35. And he preferred cash. Never again. A couple years ago I had the battery changed and the jeweler (now retired) charged me $10. As they say, "Fool me once, shame on you, . . ."