We moved in October 2022 and now they get two stars. The building process was actually pretty…read moresmooth, some things I wish I knew beforehand but the finished product and what we've had to deal with since moving in I WOULD NOT RECCOMMEND. Sure we love our house but it is not perfect. The problem is with the people of spinell and the companies they contract out to. QUALITY IS NOT THE NAME OF THE GAME with Spinell. They blame pioneer door for installing a door with a dent in it, we didn't dent it, it was painted over. They won't do anything and they say pioneer won't replace it so too bad for us. The driveway is paved crappy, too bad for us. Carpet is trash. Coming undone, seems are visible, hard spots in random places, floors creak like it's 100 years old. The finishing touches on cabinets paint is missing,every cabinet is damaged with water damage(realtor bought us rubber mats for the kitchen sink cabinet to cover up the water spots but gave us damaged cabinets) the floors are installed with imperfections, the painting was the worst paint job I've ever seen. We've made them come back twice to paint and fix drywall and texture. They cut so many corners and our "11 month" fix it list is still ongoing after two years. I seriously cannot list all the things that bother me. Our house is ours and we got a say in a lot of what we did. Lesson learned on some stuff. Spinell does the bare minimum the. You have to pay for medium good stuff if not the highest. We tell Spinell what is wrong, they have to call K-&W, or whoever, they take months and months to come. The flooring guy fixes one floor panel and he damages another one. Now our flooring boards sit funny. We saw our carpet and flooring boards covered in water during the building process as there was water in the garage. The bathtub was installed with permanent markings . Two light fixtures installed with broken glass. The hot water literally takes 2 minutes to get warm when washing hands. We made them put in two sumppumps because our crawl space flooded after they told us we wouldn't need one. We are in the old gravel pit and are right next to the hill we get co start water flow, they did nothing to the land to irrigate before building. Other neighbors are right against the hill and have no backyard, their yard is eroding and almost has the sidewalk. Our neighbors house had so many cracks, uneven finishes, holes in their carpet, mixed match countertops installed. Ours wasn't any physical much only cosmetic. I could go on and on. The people of Spinell do not stand by their product and I wouldn't recommend them.

I have several friends that have bought a Spinell Home, they are well made, and I've dealt with the…read morecompany on a business level ... they are honest, courteous and very consciencious, I highly recommend them

The man I spoke to said he would come by to assess and provide an estimate. He said I didn't need…read moreto be there. I told him that I am almost always home and that I would be here and to please call before he came. I never heard from him again. Another rude, ego driven trades person, I could tell by the way he spoke to me.. Par for the course in Anchorage nowadays. :(

08/14/22 around 7pm…read more Driver of Action Roofing Services truck honked, swerved at and threatened me, all while yelling obscenities out his window at me while riding my bike. This occurred this evening as I was sitting at a red light on Spenard heading south, with one block to go before I was making a lefthand turn at the next block. I am on an e-bike, I wait to watch the light turn yellow, look left across Northern Lights, and with it being completely clear, I take off as the light is turning green (we're talking probably literally a second) as to give some space on the car behind me (NOT the Action Roofing truck - he was to my right and behind). I do this so that I can get up to speed for the car behind me and so that I can make my turn safely. I hear a honk behind me and think not much of it when the driver of an Action Roofing Services truck pulls up next to me honking, yet again, swerving towards me, all while yelling obscenities about how cyclists must follow the same rules of the road. My favorite line of his was that he told me he'd run me over with his truck. WTF? If you generally care about humans, being kind to one another, and have the slightest hint of empathy for cyclists, I would highly recommend you look elsewhere for roofing services. Update - With a pretty simple search of the web, this was absolutely the owner of Action Roofing Services, Doug Simpson. As a friendly reminder to all, don't be a jerk while driving a branded vehicle.

Absolutely a top notch company! They do amazing, high quality work. They're very good…read morecommunicators, professional, respectful, and provide weekly updates in writing, by phone and with photos. Their pricing is fair also. It's obvious they treat other people the way they'd like to be treated. I'll never go anywhere else in the future if my husband and I need their services again. Thank you Gabriel, Jason and crew!!

While looking for a slab my family drove all the way here from Anchorage. When we entered the…read morebuilding, the first person we encountered said she was busy and directed us over to another lady for assistance. That lady (older, strong accent) was not friendly either and begrudgingly showed us back outside where the slabs are located. There is not an indoor showroom like you'd think an Alaskan place should have! The ground all around the area was dirt and super muddy with puddles. Not ideal! The lady quickly walked us out to the slab area, looking incredibly annoyed, and within about 2 minutes she said "I'm going back inside I am cold". Maybe Granite City should supply their staff with winter coats if their customer area extends outdoors. All in all there was NOT an extensive selection (color-wise etc) to choose from, we did not find what we were looking for, and the entire visit wasn't pleasant at all. Avoid this place if at all possible on your journey to home improvement.

Like most Alaskans in the middle of a remodel in 2021, I have experienced serious delays, customer…read moreservice nightmares, damaged cabinets and an all around awful time. After having my kitchen demolished, I was quoted 10-12 weeks to get my granite slab shipped, and an additional 3-4 weeks for cutting and delivery. Yes, you read that right. 4 months. Obviously that wasn't going to work, so I set out to find another countertop locally. After calls around town, I was starting to accept the idea of no thanksgiving, no Christmas, no New Years events and I'd be lucky to have my house back by Valentine's Day 2022. Then I called Granite City. I spoke to a very nice lady yesterday who promised me they had slabs on site, and in my color scheme. I came in at 9am and thanks to Gena, in 20 minutes walked out with a quote that made me cancel my order with HD on the spot. I actually saw the granite we ordered and instead of waiting months for my templated granite to be cut, delivered and installed, it will be less than 2 weeks. Granite City has been a breath of fresh air in a horrible renovation.

Kris did a good job on paving my driveway. He had to dig everything out and prep properly. The…read morefinal product turned out really nice and he worked very hard to complete in a timely manner. He was communicative when he was starting and when he would be back. The price was affordable, and the job was well done. I will work with Kris again in the future if I need any more work done.

The absolute worst service as Kris is unprofessional and sketchy! Worst quality I've ever seen, and…read moreour neighbor did landscaping/paving for 20 years so I know what quality looks like! We weren't even the original customers!! He was redoing our neighbors driveway and the asphalt spilt onto our property. He did not keep his word and fix the issue, still to this date. Even after being contacted by the original customer or us!

I hired Matt to do necessary repairs and replace flooring in both baths and replace sink and…read moretoilet in the main bath. He did a great job! I was very impressed with Matt's ability to do accurate cuttings. He is very professional in his attitude and communications. His prices are reasonable as well. I have him booked to do more work for me both inside and outside my home. I will post photos even tho my guest bath needs me to finish the touch up painting. It took me a long time to find a quality handyman and Matt is it. :)

Reliable, excellent quality of work, very fair pricing, I was very impressed not only with their…read morework ethic, and service oriented attitude, just a company to deal with!!