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    Recommended Reviews - Myrtle Webber Pool

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    9 years ago

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    8 years ago

    This place is very nice and very affordable I took my kids to swim for 1$ and it was not overly packed it was well worth it..

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    People searched for Swimming Lessons/Schools 172 times last month within 15 miles of this business.

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    Academy Swim Club

    Academy Swim Club

    4.0
    (170 reviews)
    30.0 mi
    Committed to satisfaction
    Family-owned & operated

    Great swim lessons! My 6 year old (who is a little shy) loves her swim lessons here. The…read moreinstructors are kind, patient, communicative and fun! The facility is nice and clean as well! Highly recommend

    I always try to leave honest reviews based on my experiences, and unfortunately our experience at…read morethis swim school was disappointing. I hope sharing what happened helps other parents make an informed decision. My child was a complete beginner. After only his third swim lesson, one of the coaches loudly said, "He's everything but nowhere near ready." My child heard the comment. Whether the coach intended it that way or not, saying something like this loudly within earshot of a young beginner is discouraging and unprofessional. Beginners are there to learn, and feedback should be constructive, especially for young children. As the weeks went on, a different coach was assigned to my child, and things initially improved. Then, without much explanation, my child was moved up to the next level. I wasn't concerned about him advancing quickly. In fact, I would have been perfectly happy for him to stay at his current level longer. My priority is that he truly masters the skills required for each level before moving on. The promotion felt rushed, and no one clearly explained why he was ready. The communication afterward was equally disappointing. We were told by one swim manager to change to a different class time because of the level change. When we returned, another swim manager looked at the schedule and told us we were "supposed to be in the 12:30 class but didn't come and wanted to change the schedule," making it sound as though we had caused the problem, even though we were simply following the instructions given to us by their own staff. When I asked which coach my child would have, I was met with a sarcastic response: "You don't remember the last coach you were with?" This was a perfectly reasonable question because my child had just moved to a new level, and I knew coach assignments could change. What made this interaction especially disappointing was that the parent immediately before us had asked the same question and was answered politely and cheerfully. When I asked, I received a sarcastic response instead. The contrast in how we were treated was difficult to ignore and left me feeling unwelcome and disrespected. Things became even more uncomfortable when my child was initially assigned to one coach, who audibly sighed upon seeing the assignment. He was then reassigned twice before ultimately ending up with the same coach who had previously made the "nowhere near ready" comment. During that lesson, I watched closely because my child was visibly anxious. The coach seemed impatient and dismissive. At one point, he aggressively pulled up the sleeve of my child's rash guard instead of calmly helping him. My child would try to communicate, but the coach often seemed more focused on getting him to comply than listening to what he was trying to say. Unfortunately, this wasn't an isolated observation. Throughout the program, I saw other coaches lose their patience with young children as well. I witnessed coaches speaking to children in irritated tones, yelling instructions while children were already crying, and continuing to push them instead of helping them calm down and regain confidence. I understand that teaching swimming requires firmness and that safety is the priority, but there is a significant difference between being firm and showing little empathy toward frightened beginners. Swimming is not just about teaching strokes. It's about building confidence and trust, especially for young children who may already be nervous in the water. Patience, encouragement, and kindness are just as important as technique. We completed the program because it had already been paid for, but this experience left us disappointed. We will not be returning and will be looking for a swim school where young beginners are treated with more patience, empathy, respect, and professionalism.

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    Myrtle Webber Pool - swimminglessons - Updated August 2026

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