Below average customer service and returning a modem is like pulling nails. They don't consider…read morewhen people are available to give their pathetic internet modems back, but when delivery trucks are available. Not even a assurance when the pick up would be at. WOULD NOT RECOMMEND AT ALL!! 0.5/5

TPG has a number of FAILURES where Customers cannot respond in time or properly: NOTICE that NO…read moreEMAIL ADDRESS is available! Also, their PHONE service leaves one waiting 2 or 3 hours, if lucky.. that it did not drop OUT! I have to go to ACCC now, to get some attention to some ADDED features that I never needed or wanted! (They cost $89 - as much as my PLAN itself! - Though I have FREE overseas calls on my Samsung A72 mobile phone, so that is proof that I do NOT need an extra Cost Feature at ALL! - I'd like to know WHO added such "feature" considering a FEATURE is an accessory I never needed, even when with Telstra! TPG surely MUST BY LAW, refund all the unnecessary "extras" they charged me while I was sick in hospital... and unable to find any errors or deliberate overcharging!

The worst company to deal with. Would not cancel service and…read morecontinue to charge for services that have been suspended. Do not expect to talk to an Australian if you ring Do not expect them to return your calls if leaving a message Do not expect them to follow up an calls that have been made Poor advice offered by the company Do your self a favour and stay away

From the owner: Nehos Communications offers a wide range of communication solutions throughout Australia, like…read morebusiness phone systems & broadband solutions for small businesses to corporations.