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MyPilotStore

1.7 (27 reviews)
Closed • 8:30 am - 4:30 pm
Updated 1 month ago

Services - MyPilotStore

Aviation services

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I had a terrible experience with this company. They sent my package with an incomplete address twice (apartment number printed off the edge of the label), despite assuring me the issue was fixed after the first time. I had to go to the post office myself to retrieve it before it got sent back again. When I called and pointed out the issue, the mypilotstore representative visually verified the label was incorrect and assured me it would be corrected. It was not corrected and the package was sent out again with the exact same issue. I verified the address is correct on my account and order form. This issue is with their label printing process which is combining address line 1 and 2 on the same line (see photo). No one from this company will take any accountability for their mistakes. I do not recommend this store at all. Save yourself the hassle and shop elsewhere. For the record, this company has serious internal problems: * Better Business Bureau rating: F * Trustpilot rating: 1.9/5 * ResellerRatings rating: 1/5 * Sitejabber rating: 1.4/5

Don't buy at this shop!!!! Read the negative reviews about their poor return policy and handling. There is "0" customer support and it is not even possible to 'speak' to anyone in customer service [email communication only with more than 48 hours responding time] They've sent the item I've ordered in the wrong size, requesting me for evidence to authorize the return??? That demonstrates their worse warehouse management... and customer service... Don't buy at this shop!!!!

Will send you open items and expect for you to pay for shipping to return it.

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6 months ago

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3 months ago

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1 year ago

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11 months ago

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3 years ago

I canceled an order immediately and they sent it away 6 weeks later. Now charging me to return the item. Stay clear

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9 years ago

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Leopard Aviation - GARMIN G1000 AVIONICS

Leopard Aviation

(7 reviews)

Ben has been an excellent flight instructor for me and is honestly just a really nice guy who's…read moreeasy to learn from. He's a true people person who actually listens and understands how I learn, then adjusts his teaching to match. That made every lesson productive and comfortable. He's knowledgeable, calm, and safety focused, and the way he explains things makes challenging concepts much easier to understand. I was able to earn my Private Pilot License with Ben, and I'm now continuing my training with him as I work toward my IFR rating. His briefings and debriefs are always thorough and constructive, and I never feel rushed or talked over. Everyone else I've met at Leopard Aviation has also been awesome. The other instructors, including Logan, are always friendly and take the time to say hi when I walk in, which genuinely makes me want to keep coming back. I'd highly recommend Leopard Aviation to anyone looking for high quality instruction in a welcoming, professional environment.

I moved my wife and kids from Minnesota to Arizona in spring of 2023 to pursue my CFI certification…read moreat Leopard Aviation. Their estimated cost was $5,500 and completion in 6 to 10 weeks. I kept my schedule open for lessons. For the first 5 weeks, I met with my instructor about 3x/week. My check ride was scheduled for July, right on schedule with what the school had initially outlined. Two days before the check ride, for the first time in my training, my instructor said he didn't consider me ready and cancelled the exam. Shocked but following their judgment, I continued to study and work with my instructor. At this point he had stopped putting me on his schedule unless I specifically asked. Otherwise, I didn't hear from him. Eventually I switched instructors, but the new one was much the same; flying with me often for the first few weeks and then not communicating unless I reached out. In addition, I asked every week if there was an update on a check ride date, to which the invariable response was, "We're working on getting you a check ride next month." This continued for 5 months -- studying like it was my full-time job, pushing my instructor to put me on his schedule, paying for extra flights to keep up my skills while my instructor said that the check ride was just around the corner -- until January 2024 when I reached out to the owner of Leopard. I told him what was going on and, after his own digging, he told me that my instructor had no intention of scheduling me for a check ride and didn't believe I knew the basics of flight (I had at this point passed my PPL, CPL, and IFR rating and had over 300 hours of flight time). This was the first I had heard anything of this sort. I told the owner, and he responded, "you know, a lot of these young instructors would rather sugarcoat their feedback than be blunt." This meant leading me on for 8 months, over 30 flights and costing me over $15,000, his response was that I should either start over at Leopard or move on to another flight school. I called Red Rock Flight School in Mesa to book a "report card" flight with their chief pilot. His review confirmed what I already knew. The chief pilot said that I clearly knew what I was doing and that Leopard did not properly evaluate my skill level as I safely and successfully flew a plane I had never flown, with INOP gauges. I immediately started at another flight school flew with them 9 times (mostly to learn a plane I had never flown) and passed my check ride on the first attempt. Under no circumstances would I recommend Leopard Aviation. The integrity of a school comes down from the top. In Leopard's case, the owner did not take any responsibility for the way my instructors had led me on, cost me 3x the money and 5x the time with nothing to show for it. Instead he offered to let me spend more money at his school or leave my investment behind and start over somewhere else. To close, a quote from Leopard Aviation's website: "We focus on being efficient with your time and resources, providing clear guidance and strategies to success, and reducing the frustration and stresses that can develop with flight training. We believe anyone can learn to fly, and that there is no such thing as a bad student, only a bad instructor."

Jet Aviation - Waiting area

Jet Aviation

(3 reviews)

After landing in Scottsdale, my parents, my boyfriend and I mistakenly discovered this part of the…read moreairport while trying to look for the car rental area. This was our first time in Scottsdale, so we were confused as to where we were going. This review is mainly for the waiting area and the service, where we stayed put while my dad went to go pick up our rental car, which was actually located a few buildings away. We told the people at the front desk that we had gotten a little lost and had no idea where we were going. They were super nice and pointed out where to go. Jet Aviation's waiting area is super cozy and quiet and they have a little separate lounge for pilots to hang out in. They have lounge chairs, fake plants, and other decorations that you can admire while you wait, plus you can watch planes take off and land just several feet away. The restrooms are super clean and they even have little travel size amenities that you can pick up. I picked up some mouthwash and a little shaving kit which included a small razor, though I had already packed my own razor and shaving cream. Great to have an extra pack just in case.

A superb FBO from one of the most well known, established and respected business aviation companies…read morein the world. Originally of Swiss heritage and founded by the Hirschmann family in Basel, Switzerland in 1967. Now part of general dynamics, also parent company of Gulfstream Aerospace, Jet Aviation boasts an impressive network of Fixed Based Operators throughout the world. I was pleasantly surprised with my first visit to the Scottsdale airport location, as the staff working there was particularly very friendly, welcoming and professional. Their terminal is sparkling clean and has a very comfortable lounge for waiting passengers along with restrooms, refreshments and hangar space that can accommodate the latest ultra long range business and private aircraft. Jet Aviation also offers aircraft charter and management as well as maintenance and completions services.

Scottsdale Executive Flight Training - New Private Pilot!!!

Scottsdale Executive Flight Training

(34 reviews)

I highly recommend training at Scottsdale Executive Flight Training. Currently as a 777 Pilot and…read morecertified flight instructor myself, I sent my daughter here after a disastrous time at Sierra Charlie Aviation. She spent over 6 months at Sierra Charlie Aviation and because of their incompetence, lack of awareness and poor scheduling, I pulled my daughter out of their program and sent her to Scottsdale Executive Flight Training. She was paired up with her instructor Maddie Moles, whom I cant say enough good things about. Under Maddie's supervision and instruction, my daughter, Calie has far exceeded and excelled at this flight school. They keep you informed, aware of progress and have a plan in place to keep their students moving forward at all times. Not only was Maddie instrumental in Calie's progress, the Chief pilot and head of Cessna training, Nick Lane, went above and beyond to make sure Calie was ready to pass her check ride without issues. Calie is looking forward to continuing training here at Scottsdale Executive!

Booked a surprise flight pilot ride for my wife on here birthday, however, it was a flop, and the…read moreflight was canceled on her birthday due to bad weather. We got to know about it once we reached the airport. Anyways we had to reschedule and as per availability, got for 2 weeks later. My wife loved it and it was a nice experience overall. Not easy to handle Cessna's but worth the once-in-a-lifetime experience. The pilot who flew with my wife was nice and welcoming. He engaged in small talk and did not let my wife bore me during the flight by answering all the queries. Taking away one star since I had to followup multiple times for the downgrade difference refund.

Sawyer Aviation

Sawyer Aviation

(11 reviews)

I met with Sawyer Aviation several times to work on a plan to accomplish a multi-engine/ commercial…read moreadd on. I was impressed with the professionalism and how structured the process was. I ended up working with them to get the rating done. Jonathan, the head of the flight school, was the CFI I'd be working with. I'm so glad I did. He was able to teach to my learning style and we worked really well together. We met early and stayed late to get me ready for the check-ride. Coming from northern California, I booked out a week to accomplish the task. Unfortunately, the DA-42 Twin Star broke. A broken fuel injector in one of the engines made it impossible to train in the limited time frame. I had to leave and come back. On my second trip back, the night before the check-ride, I got news of a friends passing in an aviation incident. Thanks to Jonathan's prep, the following day, I was able to pass the oral portion of the check-ride with flying colors and discontinued on the flying portion. I re-booked for a return visit. Upon coming out, the aircraft had an other issue during one of our flights. Sawyer's in house mechanics both times went above and beyond to get the aircraft back in service but the parts needed to be special ordered from Europe. Being in aviation and an aircraft owner, things like this just happen no matter how well an aircraft is maintained. Throughout this process, I was able to witness a side of aviation that most don't get to see. Sawyer's maintenance team rocks and worked their butt off to make sure things are tip top. Even though I wasn't able to finish my multi-engine commercial add on at Sawyer, they did take care of me. Jonathan built a foundation for me to finish a few months later back in northern California and I earned my ratings. I wouldn't hesitate recommending Sawyer Flight academy because not only did they treat me well, they training I received was top notch.

Recently met the owner of Sawyer Aviation and office personnel during a charter flight from LA to…read moreScottsdale and couldn't be more impressed with the owner. He was very personable,professional, knowledgeable about all aspects of aviation and willing to answer any questions I had about the entire process. He made our flight for both my fiancé and I as memorable and pleasurable as possible. I can assure anyone out there that you won't be disappointed in any business dealings with this fabulous company.

MyPilotStore - aviationservices - Updated May 2026

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