Horrible pedicure experience at Nan Nail Salon in New Hartford, NY. The "basic" spa pedicure costs…read more$50, plus an additional $30 charge for gel with French polish, which would be acceptable if the quality matched the price. Unfortunately, the staff appeared poorly trained, and communication was extremely difficult due to limited English proficiency, making even simple requests or feedback nearly impossible. I asked multiple times and ways for options for the base color of my manicure and no one could understand me until the owner came over to interpret. There was little interest in customer experience or service quality, and the overall appointment was very unpleasant. For the prices being charged, I expected far better professionalism, attention to detail, and customer care.

Although it was a bit annoying hearing the phone ring every 10 seconds and the lady doing my nails…read morewas the only one able to pick up I had an incredible experience, the lady that did my nails was very friendly, gentle and very talented with what she did, I was a bit upset they couldn't do 3D nails but she still did a fantastic job and provided great service even after she finished the nails she gave me a small back massage. 10/10 would go again but definitely need to call early and make an appointment because if you don't, you could potentially have to wait hours or until next day to get any service done.

I had a great experience from start to finish! I was referred by a friend who comes here frequently…read morefor massages, and I'm so glad I took her recommendation. Booking an appointment online was quick and easy. As soon as I walked into the spa, I was warmly greeted by the woman at the front desk, who was incredibly friendly and welcoming. My massage therapist was Kat, and she did an amazing job. I felt comfortable and relaxed throughout the entire experience. The spa itself was very clean, peaceful, and had such a warm and welcoming atmosphere. Overall, I had a wonderful first experience and would definitely recommend them to anyone looking for a relaxing massage. I'll be back!

I've gotten a massage from here 3 different times each time I got it from someone else and each one…read morewas great! I'll definitely be going back here for a massage again they have friendly staff here and definitely have made me fell comfortable there

I love this place. Great staff, talented at what they do....fun to chat with, they work fast and…read moretake good care of you....no sales pressure for add-ons. They really know how to run this place...walk ins? never keep us waiting...my sister and I both love this place. It's worth the drive, honestly. Prices are more than fair for 2026.

They were able to accommodate me right away as a walk in for a mani/pedi…read more All of the staff were super friendly. Lucy did an excellent job on my pedicure. She was not afraid to get in there and work on the knots in my legs. This is the 2nd time that I have been there and I think it will be my new go to.

Very disappointed after seeing such positive reviews. My mom had regular polish on and they…read moreinsisted it was gel and up charged her for the removal. In addition they cut her cuticles 4 times until they bled and never said anything. I had the regular pedicure which again they changed the price. Would be concerned about the lack of sanitizing of tools between customers.

Had a girls day with my little cousin so we decided to get our nails done! It was a Saturday…read moremorning and everywhere was packed, but Cool Nails was accepting walk ins and they got us right in without any issues which I very much appreciated. We got gel pedicures, she had a full set and I got ombre gel dip. It came out to be about $240 with tip. They did an amazing job and I'm so happy how my nails turned out! They're legitimately beautiful and perfect shape. I will definitely come back when I'm in the area!

I just moved here from out of town and needed a place to have my nails done I have to say Jenny did…read morean amazing job! Thank you so much! She was very gentle and took her time on my nails. Thank you I will be back when it's time to have them done again, much appreciate!

I had a pedicure done. Did not soak my feet for more than 10 min tops. Working on my nails was…read morepainful and they are still red and sore the next day. Tools were not packaged...so not sure of cleanliness. Massage of legs was ok...but aside from the redness and New paint job...my feet do not look or feel like I just got a pedicure. Will not go back.

I walked in last minute. I was seated immediately for a gel pedicure. The technician was…read morefriendly and professional. She took her time and made sure I was getting exactly what I wanted. I would highly recommend this nail salon.

IF YOUR BLACK DONT EVEN WASTE YOUR MONEY i went to get my nails done and they told me to go across…read morethe street they wasnt even busy so for my black people do not go !! they only like yt people

A friend and I went to Fashion Nails yesterday for pedicures and the experience was excellent in…read moreevery way. The place is clean and well organized. My pedicurist, Mary, was careful, thorough, and skilled. Also pleasant. The price was reasonable, and everything was easy. We will be back! Highly recommended.

I have been going to this salon sporadically for years. I like that I can make appointments online…read moreand see what technicians are available. My 10 year old and I recently had manicures with Ni and Dawn. The service was exceptional and we will definitely be going back to them. Previously, I've had Mary for a pedicure and manicure and she was awesome. I am legally blind and sometimes need assistance finding things, everyone here is helpful and I always feel comfortable. The place is huge and they accept walk ins.

The place may be small but the people who work there are AMAZING. I have my favorites for…read moreeverything they do there. I have been going there for about 5 years now. I have recentl tried Princess Nails with the worse experience of my life. People at Genesee Nails are professional and are great at what they do. They have a lot of designs to choose frim (airbrush and hand painted). They do get packed on Friday and Saturdays; however, I always go when they first open up (10AM) to ensure I am in and out. THIS IS THE BEST PLACE TO GO FOR FULL SET NAILS, FILLS, PAINTED DESINGS, WAXING, EYE BROW EXTENSIONS, PEDICURES, AND MORE!!!!!! They are also the cheapest place around!!!!!!

Place is a joke. Came in here at 5:20 PM on a Saturday to get my eyebrows done. The place is packed…read moreI ask her how long to get an eyebrow wax and the lady tells me they're closed for the night. I said excuse me? And she repeated we're close for the night. Unbelievable honestly. Thats some shit business if you ask me. What do you just make up your own hours or something. ?!! This place is dirty, and ghetto. Never again