It is important to note I didn't have any services while visiting this salon. I accompanied my cousin who had a gel manicure and fill with Linda. I was impressed my the cleanliness and services offered at Miracle Nails. The layout is very spacious and the customer service is good. On one side of the salon are 10 spa pedicure chairs and the opposite side features nail tables. Additionally, there are other portions of the salon for chair massages, waxing, and separate types of pedicures. In the middle of the salon are two sofas for waiting and candy bowls on display. As one waits, they can choose their polish color(s). The woman who greeted us on the way in was kind enough to pull up a seat for me next to my cousin. It was very nice of her to seat us together when she could've just had me waiting on the sofa. I also thought it was awesome that Linda gave my cousin a 5 minute neck and upper back massage toward the end of her manicure. This is definitely a nice touch. If I lived in this area and my daughter wasn't my manicurist, I would absolutely enjoy services at Miracle Nails. read more

Miracle Nails - Nail Salons Near Me - New Hartford, New York

The pros: Large salon, lots of spots for pedicures and manicures. Can walk in. Coupons for pedicures mid week. The cons: A little poorly maintained, pressure for more expensive treatments. read more

Service was excellent but, I will never go again. I had a $60.00 dollar pedicure but was charged $70.00 because I paid with a gift card. I get that they charge more for credit cards but more because your payment is a gift card. read more

I'm always checking out new salons in the area. I've been here a few times now and it doesn't disappoint. It's super clean and the staff aims to please. There pedicure is the best I've ever had. They use hot stone and really pamper you and don't rush like other salons. You can tell they really appreciate their customers and are happy for your business. I also love that they open at 930am- game changer. Most salons don't open until 11am around the area. I'm an early bird and like to get my errands done as early as possible. Go here. You won't be disappointed. Sometimes it's super busy though, that's why I go on weekdays in the AM! read more

Miracle Nails - Birthday nails! - Nail Salons Near Me - New Hartford, New York

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Just arrived in Utica, didn't know where to go. Overhead ladies speaking about this place, so made an appointment. This business is in a smaller shopping center, and it is big; not a small space like others. Nice big and airy. There was no wait, and I picked my nail colors-they have a wonderful selection of colors! All the employees are very nice and experienced! The pedicure stations have Plexiglas and all the employees wear masks and gloves. The nail stations also have Plexiglas and also fans are built into the table tops. I got a spa pedicure and had my acrylics removed and gels to replace. It wasn't cheap but not over the top, especially for the great work both Penny (pedicure) and James (nails) completed. While this set looks plain will be definitely going back and get more color done! read more

Miracle Nails - Pedicure - Nail Salons Near Me - New Hartford, New York

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After my third and final experience I'm equally not impressed as some of the others! 3 hours AND $200 later....very nasty taste in my mouth, as the owner stood over me the entire last half of my session! As if yelling at me for six minutes wasn't enough he then did a weak man stance over me! Mind you HE DID MY NAILS! However someone else had to do a simple design because to his own admission he could NOT! That was briefly before mentioning people like ME don't come in his store! I am definitely looking forward to a conversation about THIS OVER PRICED SHOTTY SERVICE!!! Unbelievable read more

First time getting my nails done here. It was actually a walk in and we didn't have to wait at all to do our nails. I didn't know the name of the guy that did my nails but he did good. The only problem is there are some air bubbles in my nails so I don't love it 100%. Overall good costumer service. read more

Miracle Nails - Gel set light pink with white tip - Nail Salons Near Me - New Hartford, New York

He blessed my nails!! He fixed my nails, and was attentive to my wants. Thank you John!! read more

Miracle Nails - Stiletto Nails - French Manicure - Nail Salons Near Me - New Hartford, New York

Always great service. You never get turned away even when its very busy they'll give you a time to come back which is always reasonable. It's also a huge plus that your nails always turn out great. The owner is so friendly and accommodating. read more

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I have been looking for a new nail salon since I moved about a year ago, I can confidently say I will never go anywhere else, the customer service is immaculate and the nails(&toes) are stunning. They are more expensive than others in the area but worth every penny, extremely reasonable for what you get! read more

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Really disappointed in my experience here. I understand and expect that any nail salon is going to be busy on a Saturday morning - it's just how the world works. But I was relatively early, it wasn't too crowded, and I came looking for a pedicure. I was told 15 minutes. 45 minutes later... I'm still waiting. I know, I know. Shame on me for actually staying and not walking out. FINALLY I'm seated, and asked what kind of pedicure I want. I told my tech, Tina, I wanted the paraffin pedicure. I have sensitive feet and really hate the feeling of the callus removal, which I always decline and which is part of the "spa pedicure" they offer. Tina keeps trying to sell me on the spa pedi, saying it's better, it comes with a ten minute massage, etc. I keep refusing, and finally I get the most lackluster, unenthusiastic pedicure of my life. I get it, you're starting the day and ending the day dealing with people's feet, some of which are probably not so nice, with customers who barely make eye contact with you or acknowledge you. But you're at your JOB, and I expect some level of competence at said job. Sadly, there was none to be found here. She barely took off my old nail polish, barely shaped my nails, spent about two seconds exfoliating my legs... you get it. From where I sat, it looked like at least the polish was even and neat, and the nails were uniform. However, I am 41 weeks pregnant and it's hard to see past my belly. Upon further inspection once I got home, I realized the nails were super uneven (ends not filed) and there was polish around my cuticles and on my skin. I had my husband take it off, so there's a waste of $45. Never again! read more

Kelly's attention to detail keeps me coming back! She's wonderful and I cannot thank her enough for making my nails beautiful!

HIGHLY DO NOT RECOMMEND!!!!!!! today i went into Miracle Nails thinking i was going to have a really good experience and to my surprise i didnt. my friend and i went in for a full set. Kelly did my nails and they are Absolutely and completely horrendous. she was extremely rude and aggressive. she barely used her words when she wanted my hands instead she slapped the table and insisted on me giving her my hand. She also applied the poly gel extremely crooked and when I noticed and asked her to fix it she got mad and began to be rude and throw my hands around. at that point i wanted to leave. kelly noticed that i was unpleased and she called someone else over to co-sign with her that my nails were not crooked even though they were. she began to contradict herself and say that it was crooked and that she was going to fix it but when she wanted to do it not what I asked. $70 for good Quality work isn't an issue but $70 for somebody who is rude aggressive and rushed through the whole process is not worth the time or the money. Highly don't recommend!!! My friend went to one of the men that sit closer to the door and although he was very nice and very sweet he did not pay any attention to what I said and he did a freestyle on my nails without my permission and when I question him on it he continue to do what he wanted to do I was highly displeased!!!! read more

My first time here. Very pleased and very impressed with my pedicure and nails. They really took their time and were meticulous. I will be back. read more

I have been going to Miracle Nails for many years! They treat you like a queen for however your time spent there! You get 10 minute massage with most anything you get done. As far as the pricing it has stayed the same for quite sometime!! All I can say is when you leave there you know you've been pampered for at least part of your day! read more

Lovely facility with knowledgeable technicians. The pedicure was fantastic the manicure looks great. They even give a shoulder massage while your nails dry! I will definitely be back. read more

Miracle Nails - Exactly what I asked for - Nail Salons Near Me - New Hartford, New York

you want your nails to be all bumpy and different lengths come here! do you want to be rushed and have paint all over your cuticles for an overcharged price, this is the place to go! read more

Miracle Nails - Nail Salons Near Me - New Hartford, New York

I have never had a bad experience here. I've been to every nail salon in the area it feels... and this place is always spot on, they offer spa pedicure coupons every time I am in. Bong (owner) even provided a complimentary lotion for Christmas gifts to his customers. They are so accommodating and friendly here. My pedicure and manicures always come out perfectly. The place is so clean (I am a nurse and pretty stickler about cleanliness). Penny & Corina are amazing at what they do. I love this place! Spa pedicure is 10/10! read more

So I have had better experiences at other nail salons in the area. I went here for the first time yesterday. We were seated fairly quickly I got a spa pedicure and honestly just save your money because there's nothing special about it. That was the most basic as* pedicure I've EVER received and the dude that was doing my pedicure was falling asleep as he was "massaging" my legs. And this is the only place in this area that charges $20 EXTRA for gel polish lol I was like wtf. Everywhere else it's $10 extra . I asked for a full set and he did whatever he wanted with some gel it isn't bad but not what I asked for it cost me $125 for a basic ass set of nails and a pedicure. Plus he answers the phone as he was doing my nails and Kept getting up to accommodate other customers leaving me there with my nails all half done and done with no regard for my time Save your money and go else where. They also charge $5 more on each service if you use a card but they do have an atm at no charge I don't understand tht but yeah lol read more

Miracle Nails - Nail Salons Near Me - New Hartford, New York

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Asked for Different color and didn't get it the tech just didn't seem to want to be there today was very dissatisfied

First of all I've never felt more uncomfortable ever !!! The owner comes and starts pushing to get more expensive service at all times . When I told the person that was doing my spa pedicure that I don't want gel he said something to the owner which came to me and started telling me how they will charge me extra to remove the gel I had ( which I did not care if they do ) . Then when I was getting my manicure done he kept telling me that I need "liquid gel" it's only $50 and it's so much better . I said I would like regular gel and he kept asking but why but why but why . They kept talking in their language constantly looking at me and seeing $$$ signs not a person . Those people are beyond pushy I've seen pushy but not like that . The owner asked me many many times after receiving my answer convincing me to get what he tells me NOT what I wanted read more

Arrived a little hour before close. Called ahead to see if they were able to take me and a friend for pedicures, and they said yes. When we walked in, it was busy. My friend and I thought we would have to wait a long time, but we were pleasantly surprised. We waited for maybe 5 minutes, and they took us right away. I originally wanted a regular pedicure, however my technician (I didn't see a name tag on him) kept asking me if I wanted the spa pedicure-it was a little pushy-that is my only complaint. After being asked about 3 times, I decided to try it. Although it is quite expensive ($45) I'm glad I did it. My technician took his time, and I did not feel rushed. The callous removal was great. The nail polish was applied evenly, and my technician did an awesome job applying the French tip. I was very pleased with my experience. I definitely will be coming back. read more

Don't buy gift certificates for services here! For gift certificates of $50, they charge the purchaser $45 (telling them they're getting a $5 discount), complete the gift certificate for $50, and then the recipient can only receive $45 worth of services because they up charge you $5 for using a card (Really? You've got the money and a gift certificate is not a credit card). Sounds like a purchase of a $45 gift certificate to me. How about this--charge the purchaser $50, fill out the gift certificate for $50, and let the recipient have $50 worth of services. I questioned why I was charged a $50 credit card up charge for my $45 pedicure and they told me that it is because they gave the purchaser $5 discount. I told the person who gave me the gift certificate and they were upset about it. I have NEVER heard of such a thing. The services here are wonderful but this is a shady business practice that just cost my business. read more

i went here to get a full set with gel polish. not only did the man doing my nails clip my skin multiple times with the cuticle cutters but he was also very rude. i told him several times that it was painful because he had got the sculpting gel on my skin and it burned when he had me put my hand in the uv lights. and all he could say was that it didn't matter because i had to keep my hand in there. (in a very rude tone). my polish was also done badly (i'll add photos). definitely don't recommend this place, as i will not be going again. read more

Miracle Nails - you can see the stroke lines on my polish there - Nail Salons Near Me - New Hartford, New York

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The BEST place to go in town!!....Hands down!!!! Would never consider going anywhere else!! They have done my bridal shower before, since they are that FABULOUS!!!! All of the staff are friendly, and remember you even if you only go there once and a while. I go every other week since I do the gel polish but, I look forward to going there EVERY TIME!!!! read more

Just love it here! The Staff are very polite and helpful. My nails were in bad shape thanks to several rounds of gel dip manicures. Eric explained how I was actually damaging my nails each time I would go to have my nails redone. My nails have always been thin, but I was making them worse. He suggested some other options and my nails look amazing! I had a pedicure yesterday as well and it was just heaven. Relaxing beyond words and I have soft tootsies again. FYI....they also give you a short shoulder rub after your manicure. Just icing on an awesome cake. read more

Awful! Walked in, asked for a pedicure and a gel manicure. Okay got taken away which was nice. Very fast pedicure, no soaking of my feet, very rough and rushed. I didnt want gel polish just regular so i asked for a flower on my toes... okay.. done and went to gel manicure station. girl pushed my cuticles back , polishes nails and that was it! nothing.. wheres my manicure?? went to pay and the woman says $85. I almost passed out! I apparently got a spa pedicure and that was $45 nail design was $5 and my gel "manicure"was $35! FOR WHAT? I was there maybe 45 min total and felt scammed! NEVER AGAIN! OHH and its three days later and my lovely gel polish (she refused to put on two coats of topcoat) is already chipped. NEVER AGAIN! RIPOFF!!! read more

Best nail salon I've found in the area! I've had multiple techs and my gel job has always been spot on. The spa pedicure is relaxing and they know how to deal with challenging feet. I've indulged in a chair massage as well and have been pleased with the result. Call ahead for an appointment time as they get a ton of walk-ins. read more

Just had a little girl time with my sister and got mani pedis. The staff couldn't do enough for us and I can't believe how beautiful my feet look now! Thank you so much! read more

I have been a faithful customer of Miracle Nails for 10 years. After a terrible pedicure experience with Kelly, I decided to give it one more try because I have always had great experiences there. I went in for a manicure only and was treated with complete disrespect. I did not see a name tag on the male that did my nails but he complained the entire time that my fingers were not "relaxed" therefore it was hard for him to work on my nails. (I have a medical condition where my fingers are stiff, especially in colder weather) He kept sighing and began to move my fingers roughly, forcing them in directions that fingers just don't go! I asked him if it would be better if another tech could paint my nails because he seemed so annoyed at me, for something I could not control. The owner (who I love!) came over to see what the problem was and said something to the tech in their language. The tech carried through with my manicure and was completely rude to me the entire time, to the point that I declined a shoulder massage while my nails were drying because I did not want him touching my anymore than he absolutely had too. I then questioned a couple nails that he did very messily. I had him fix them because I refuse to pay and leave with messed nails. I was horrified and totally surprised as this was never how I have ever felt in that facility. I felt threatened by his behavior and actually felt tearful once I got into my car to leave. I have NEVER felt that way while leaving Miracle Nails. I think my tears may have been more disappointment as now I feel that need to find a different place and never return. I hate to leave because of Kelly and another tech but I feel uncomfortable going back to hostile workers. It was completely embarrassing and for the first time IN MY LIFE- I did not leave a tip and that felt terrible to do as well. read more

I have gone here for a very long time. They're pedicures have gone downhill. I explained myself to the gentleman who is always at the counter, he said he would give me his best guy. This man talked me into a spa pedicure which I have had many times. However he gouged my heels till they were bleeding. I will never go back. read more

The people were very nice and welcoming. I got a regular manicure which came with a warm towel back massage and was very nice! The woman took her time to make sure my nails look wonderful and all for a fair $12 ! I'll definitely be back. read more

I recently received a spa pedicure and have to say it was the best I have gotten in a long time. The Tech John is the best. He takes his time and makes sure your feet are callous free. I will definitely return and reccommend. read more

I walked in this place before doing a few errands and was told 30 minutes. I didn't have time to wait so I walked out with the woman yelling "excuse me" excuse me" to which I didn't appreciate. I consisted early doing what I needed to do so I thought I'd try again. She told me to pick out a color, so I said you're ready? She just motioned to get the color. So I showed her and she said you have to sit on the couch 20 minutes which is fine but she didn't want me to leave so she just didn't tell me I'd have to wait. Then a guy did my pedicure, horrible! He was so rough I had to hold the arms of the chair, not relaxing at all, and he cut my toenails without asking and half of them are crooked! I'm from out of town but I'll never go back when I'm visiting, and I wouldn't recommend it to anyone I know who lives here read more

Went here for the first time today. Was taken in right away. The girl who did my pedicure was very thorough and did not hurt me. I didn't feel rushed. The atmosphere was relaxing. I am pleased with the work that was done and will return. read more

The first time I went I was charged $37 and loved my nails. I wanted French tips. I thought great price so I came back. They charged me $60 bucks for colored nails. My nails are okay but not what I wanted. They talked me out if what I wanted and told me my nails were weak. I didn't like their color selection. I wanted French tips. I don't think my nails were worth the 60 bucks or so I paid. They said if I wanted French tips it would be $10 more. I feel like it is such a rip off. I prob won't be back. read more

Absolutely terrible! Over priced for what you get. Nail tech was exceptionally rude and called me "cheap" and "big spender". I do not recommend this place to anyone. Horrible customer service! read more

Went there for the first time I thought they did a awesome job. Ellen was so adorable and on top of it she gave me a back massage because I think she noticed my back was hurting me, i'm not sure if that's customary at their salon specifically but I've never had that anywhere else I've ever gone. read more

Very poor service. Staff can't communicate with customers. They talk to each other in their native language while working on customers. One of the staff kept yelling while talking to me. read more

Went for gel manicure today looking for a new nail Salon. Not very friendly at all did not have any communication about how I wanted nails cut or shaped When he finished he stood told me what I owed and turned his back. The search continues! read more