Sometimes the best places are the ones you stumble upon by accident!…read more When we first moved to the area, my daughter's glasses broke IN HALF. Not bent. Not crooked. BROKEN. Apparently, her glasses decided they were done with life. We randomly found Eye Optique, and these wonderful people went above and beyond to temporarily fix them. And the cost? ZERO. ZIP. NADA. They didn't know us, we weren't customers, and they didn't try to sell us anything. Just genuine kindness and a willingness to help. That little act of kindness earned them our business. I later sent my husband and daughter back for eye exams, and once again, they delivered! Honest, polite, professional, and reasonably priced, which I especially appreciate since we don't have vision insurance. No pressure, no unnecessary upselling, just good old-fashioned customer service. My verdict: They fixed a pair of glasses and earned a family's trust. Now THAT'S how you build a loyal customer base! Eye Optique, you've got our eyes AND our business!

We typically go with America's Best for glasses but since hubby and I are new to the area and have…read morevision insurance now, which we did not have before, we decided to try something different when we went for our eye exams this year. Originally we were going to go with Pearl Vision, which is just down the street from here, but the reviews scared us off and I settled on Eye Optique instead. My son had gone here for contacts a few months ago and seemed pleased with his experience and they have generally good reviews too. Scheduling our appointment online was easy and we received both confirmation and reminders about it after making it. There was plenty of availability to choose from. We scheduled our appointments back to back so that we could knock it all out at once. The doctor was great! She was professional and thorough. Both hubby and I felt comfortable with the exam and her competence. The guy working the front was also very professional and friendly. Once the glasses came in, he took his time to ensure that the fit was perfect for each of us before we left. While we spent more than we normally do at America's Best even with insurance covering a portion of it, we feel like the service and quality live up to the cost. The issue is that they don't have any cheap frames. Most options are designer names. Since we typically only get reading glasses, I will most likely just do the exam here and order frames online going forward because I'm cheap and not interested in spending big bucks on reading glasses that I hate wearing anyway, but this is no reflection on the quality of Eye Optique, which I think is top notch, and I am glad we ended up here.

Who really likes doctors offices, but this place is really good…read more They were able to help me out with insurance issues. They were knowledgeable and made me feel comfortable and had me out in under 1 hour. I also like that they are able to help me with my glasses needs and had a large selection for me to choose from.

Had a great experience here! Very in depth testing and professional. I really like Dr. Flanagen who…read morewas very professional and explained everything. Great glasses selection. I will be returning! Nice building. Easy parking. Transparent pricing.

I am more than happy, that I found Hazel Eyecare. Dr Fowler…read moreis very professional, highly skilled and very friendly. The whole team is wonderful. They have an awesome collection of glass frames and I found immediately a new frame there. Thank you Jade :-) (I am looking for almost a year now in different locations) Don't waste your time with other stores and eye doctors, just go there and you will find the best eye care in this area!

Here's a clear, strong review that keeps the emotion honest while staying professional and…read moreeffective: 1 Star Review I rarely leave reviews, but I feel people deserve to know what the process of ordering through this office is really -- 100% frustrating. I actually like the Dr Fowler, but unfortunately the front desk staff is disorganized, unhelpful, and seemingly uninterested in doing their job. Each interaction feels like they're doing you a favor just by answering basic questions rather than providing patient care or problem-solving. I've gone in expecting to see the optometrist, only to find out he had called out. On Friday, I called to see if my trial contacts had arrived -- I was told someone would check and call me back. They never did. I called again today and was told the same thing...not going to wait. I will head there for the fourth time in one week just to get answers that should have been handled with a simple phone call. The lack of communication, accountability, and basic customer service is extremely disappointing. If not for the doctor, plus the cost I wouldn't go back at all -- but the staff experience alone makes it hard to recommend this office to anyone.

My cousin is an optometrist and if his practice were closer, I'd see him. When I asked him for a…read morereferral to someone in my area he immediately referred Briggs. Briggs Vision Group is exceptional in every way. The staff and doctors are friendly and professional, the wait time is minimal they make all their patients feel special. Before I found Briggs, I went to a well known group in Roswell but always had long waits past my appointment time, long waits during the appointment because they over-scheduled, was patronized and wasn't happy with the lack of information about my exams and my eyes. My experience with Briggs is a polar opposite. My questions are answered fully, they present all my options clearly and treat me with respect. I recommend Briggs to everyone I know who mentions eye care. I recommend them to you.

From the moment you walk through the door to the moment, you're walking out with glasses or…read morecontacts, you are cared for like the most important person they have taken care of that day. The doctors remember you and every person they have taken care of in your family. They are amazing with special needs kids. And provide a lifetime of vision care to the entire

I am extremely disappointed with the service at Mr. EyeDoctor in Roswell (250 East Crossville…read moreRoad). It has been over three weeks since my son's eye exam, and we are still waiting on his prescription glasses. During this time, no one has communicated with me once -- I've had to repeatedly call for updates. Every time I reach someone, they have no answers, make empty promises, and show no sense of urgency or empathy. I was guaranteed last Friday that the glasses would arrive by Monday. When I called today, I was placed on hold for several minutes, only to be told that someone would call me back. No one ever did. Now, they don't even answer the phone. Meanwhile, my son is struggling every day -- he can't see the board at school and is trying to navigate daily life without proper vision. The lack of communication, accountability, and care from this office is completely unacceptable. If you value timely service and basic communication, I strongly do not recommend this location. They have shown zero professionalism or compassion for a child who simply needs to see.

I have gone to MyEyeDr in Roswell for 3 years. Generally speaking, I have had good experiences…read morewith my exams and prescriptions; however, their frames and lenses are pricier than most, and the turn-around time is a bit slow.

Gazal Eyecare is simply the best. Their beautiful Roswell facility is located just a block off of…read moredowntown. The choices of lenses are unlike any other practice I've been to - in fact, I am pretty sure they custom design many of the styles themselves. If you need a vision check-up or are just looking to freshen up your frames with some style this is definitely the place! Plus as a bonus if you are waiting to drive after getting your eyes dilated there is a great brewery right next door!

They have amazing frames that are different than those you see in regular optometry shops. I also…read moregot upgraded lenses for my progressive glasses and they are absolute game changers! I can see so much more clearly with these lenses than any other progressive lenses I have had!

I have been coming to this practice for years. The staff are all wonderful! Danielle is great,…read moreshe is such a joy to interact with. Dr. Zadeh has a nice and calming aura. He is a pleasant and caring doctor. The selection of eyeglasses is great. Most are conservative styles. They do have some that are bold and daring. I got a pair of Tom Ford glasses that were a bold choice for me. I have gotten compliments while wearing them. I am happy I listened to the staff and a few customers on my choice! This a great place to go for your eyecare needs!

Recently moved to the area and this location is right down my street. Went for my exam and got…read moreglasses. Overall lovely practice with a great doctor and everyone was super helpful at the front desk. Prior to my exam I had walked in to ask about a repair to my current glasses and they fixed it for me no charge. Great selection of eyewear and wait times were not bad at all after I ordered mine.

Dr. Iyer was my eye doctor at Shepherd Center during my rehab in 2023, and I've followed her to…read morethis practice because I trust her completely. She's clear, patient, and actually listens -- which isn't always a given when you're dealing with neurological issues. The team here (Erin, Asharra, Krystal) is kind, professional, and easy to work with. I always feel like I'm in good hands, and that means a lot.

It had been over two years since I had my eyes checked and I heard somewhere that it was not good…read moreto continue wearing your 2-week contacts for...several months..oops. I found Dr. Iyer and was pleased that I was able to schedule an appointment quickly. When I arrived, I was impressed by the office... it's brand new, has high ceilings, really nice, etc. I didn't have much time to look around because, for once, I didn't have to wait. She was actually on time!!! Most doctors are happy to let patients wait in the waiting room for 30+ minutes. Anyway, the eye exam was quick, but thorough. She did not rush me and answered all of my questions. It's hard to pinpoint how, but I got the distinct impression that she genuinely cared about me as a patient, unlike many other places I've been to. The check out process was slower than normal, but I think her staff was new. Unlike the previous reviewer noted, she does take insurance. I made sure that she took VSP before going and so the eye exam was very inexpensive. Since I really liked her and would easily recommend her over the several other places I've been (note how none of the other places instilled any since of loyalty in me), I asked about other insurance plans since my roommate is on a different one. Yes, she takes pretty much all of the plans, so a few of my friends and family have already been to see her with great reviews. Looks like I found my eye doc.

Nice, clean, and modern facility with up to date equipments. Dr. Patel was very caring and pleasant…read moreto work with. I paid extra for the added service, not having my eyes dilated, it was well worth it. It was great to be able to get back to work right away without having blurred vision for hours. Subsequently, I took my 7 year old son there, he loved the facility and the experience he received from Dr. Patel as well.

I was pleasantly surprised when I visited Dr. Patel at Eye Care Solutions. The office is quiet and…read morebright. I was nervous and the receptionist immediately put me at ease. Dr. Patel was warm and friendly yet professional. I look forward to bringing my family in and picking up my new glasses!

Everyone has to mask up, I get that, we don't all agree, but I understand why you want us to mask…read morestill. What I do not understand is why you don't put toilet seat covers in your restrooms? You realize everyone rubs their butt, gets pee, and fecal matter on it right? Follow that science! As far as eye's go I have no complaints, assuming they all wash their hands after they go number 2 as vehemently as they mask.

Amazing ophthalmologists. Absolutely terrible customer service…read more Unfortunately, my experience with supervisor Megan was one of the worst I've had in healthcare. She repeatedly interrupted and talked over me rather than simply listening to my concern about a scheduled procedure. Great physicians can build a practice, but the patient experience can be undone in a single interaction. Thomas Eye Group deserves better representation at the supervisory level.