MyEyeDr

The remodeled office was a much needed improvement. The workflow from checking in to being seen has…read moreimproved. I still think the wait for the eye doctor could be shortened but when they are with me, in my case Dr Kim Oncavage, she does not rush me. They are very courteous and answer all your questions. Again, at least Dr Kim is that way with me. I can only recommend being seen by Dr Kim.

Love Dr. Oncavage. She is so sweet and takes her time to answer all your questions. Wished I lived…read morecloser to continue care at this practice.

Lindberg

Gold & Wood Luxury Eyewear

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Spring eyewear and sunglasses showcase

Coastal Eye Clinic

3.1(21 reviews)

0.9 mi

Dr. Ridgeway and his staff are outstanding. He is genuinely interested in the care and welfare of…read morehis patients. He takes a personal interest in each patient and actually CALLS them personally with updates. This is an exceptional man and doctor. Thank you.

Excellent eye care and staff all around. My eye doc goes above and beyond. I've been going there…read moresince 2018.

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Walmart Vision & Glasses

1.0(1 review)

0.1 mi

The one lady who I think is the manager (short hair) I didn't catch her name as I was in awe at how…read morerude and unprofessional she was. I had asked her a question about a prescription and wanted to know why you have to get a new prescription every 2 years. A simple question? Well I think she got offended at me questioning her expertise on this matter, and just walked away while I was asking her another question. I have spent hundreds of dollars at Wal-mart and on glasses to be treated like a 3 year old. I'm a professional social worker in New Bern and I take talking to people very seriously, and I'll do whatever is in my power to help ANYONE regardless of how insignificant I think a question is.

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eyecarecenter

1.8(13 reviews)

0.7 mi

•$$$

Good services, very professional, competent care, friendly staff, but I agree with a previous…read morereviewer. It takes forever to get glasses or contact lenses delivered. They need to get a new supplier.

This experience, in total honesty, was 0 stars. Extremely disappointed with my experience at Eye…read moreCare Center of New Bern. I was originally told my lenses would take 7-10 business days. That turned into almost TWO MONTHS of excuses, poor communication, and zero accountability. First, I repeatedly received automated texts saying my lenses were ready -- only to find out they weren't. When I questioned it, an employee told me they had no control over the texts being sent. Frustrating, but okay. After waiting two weeks with no actual update, I called and was then informed that the lab never even started my order because they were missing information they needed. No one contacted me until I reached out myself. The office manager then called to collect the missing information. Two more weeks later (now four weeks total), I got another text saying my lenses were ready. The office manager installed them into my frames and immediately discovered a scratch. At that point I expressed how disappointed and frustrated I was after already waiting a month. She assured me she would personally handle it and promised they'd be back within a week. A week passed -- no update. I called and was told the package "must have been lost," so they reordered and again promised one week. Another week passed -- nothing. I called again and was told the lab said they'd arrive in two business days. Two business days later... still nothing. I finally went into the store in person, where the office manager showed me tracking and said the lab had actually only shipped my lenses the day before -- despite previously saying they'd already be arriving. I explained that if they didn't arrive, I wanted a full refund. Then I got a call saying my lenses were finally in... only to receive another call hours later telling me those lenses weren't actually mine and mine still had not arrived. In the end, I finally got my lenses almost two months later. No partial refund. No meaningful attempt to make it right. Just a simple "sorry." Mistakes happen. But poor communication, repeated misinformation, lack of follow-through, and making customers chase updates for two months is unacceptable

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Baxter David B Optmtrst

2.9(8 reviews)

0.5 mi

Baxter Eye Care is awesome! My wife and I have been seeing Dr. Baxter and his staff for many years…read morenow. Dr. Baxter is very friendly, communicative and helpful. He's pleasant to talk with and has excellent bedside manner. Dr. Baxter's team gets you in and out quick and has been very helpful with contact prescriptions and eyeglass prescriptions. They even have a large selection of eyeglasses on site in their showroom. I highly recommend Dr. Baxter!

Amazing staff. Very knowledgeable and just great patient care...you don't have that everywhereread more

Doctors Vision Center

1.0(4 reviews)

2.4 mi

I went in to check their prices on a pair of glasses for my perscription, and they were nice enough…read morepeople .But when it came time to do the Numbers, it on the LENSES where they stick you. Cant really have a pair of frames with out the lenses though. The selection was great though. They had all the brands that I wasnt finding at the other stores (Sacks 5th Avenue, Nautica,Coach etc.) Again those had high dollar marks to. So, in a nutshell if price isnt a big deal, you may like this place.

This company is a ripoff! They employees are nice and friendly however they do not discuss what is…read morenecessary and prices. Contact exam is not included in an eye exam, apparently ($115). Also, they take pictures of your retina and make it seem like it's part of the eye exam (no option to do it or not...$30). Before any of this I was quoted at $368 for frames and lenses - WHAT?!? Will never go back to this place again. Not recommended.

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7 reviews that are not currently recommended

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Kimberly B.

11 years ago

The staff was the best. They were nice, friendly, and warm. I loved the glasses that I got there. They made sure to find something I was happy with, and I didn't feel pressure to get something that I didn't want. The doctor who provided my exam was personal able, and I enjoyed getting my exam from her. I plan to continue to use this business for my eye care needs. read more

Terry L.

2 years ago

After writing my negative review I was contacted by their customer care representative and told to return to the office to have the frames replaced. This was done very quickly and I appreciate the service. read more

Susan B.

12 years ago

Knowledgable and caring staff. Will work hard to find the best product at an affordable price.

John B.

10 years ago

great business, friendly service, clean atmosphere, and knowledgeable staff

Dana M.

9 years ago

This office goes above and beyond gor their patients, both current and new.

David M.

10 years ago

A Great experience. A very friendly staff.

Kurtina P.

9 years ago

Very friendly and professional.

MyEyeDr - optometrists - Updated October 2026

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