The front desk did not update my new phone number while at my initial appointment, they left a voicemail when my contacts delivered 8 days early on my old phone number. I was "squeezed" in the next day for a contact fitting after calling inquiring the status of my contacts after not hearing from myeyedr. I ended up having to wait an hour to see the doctor to check my contacts when all I needed was a fitting to order a new supply. It didn't seem like there was an actual appointment scheduled for how long I had to wait. I would've rather had scheduled an actual appointment so I could get out in a timely manner. update: I received an email saying my contacts were available for pick up February 3rd (I'm not sure why I had to pick up my contacts when my fiancé received his in the mail last month) and then the office called me February 6th asking if I was ever going to come in to pick up my contacts that delivered in JANUARY. The person who contacted me didn't need to be so rude and blunt. read more

MyEyeDr - 6 month supply - Optometrists Near Me - Fairmont, West Virginia

they do not have an optometrist in office. you Skype/facetime with him/her from somewhere else. You have to pay $45 out of pocket to have retinal eye exam because they can't dilate your eyes without the optometrist in office. insurance won't cover it. Terrible cash grab! read more

Had an appointment March 27,2025 just to have pressure in my eyes checked after having cataract & glaucoma surgery a few moths before. When I got there there was only one girl at the reception desk who was waiting on a patient. While I was waiting, another couple people came in behind me leaving three of us waiting to be waited on. There was a girl standing back the hall who I saw look at us & ended up being another front desk person but, it took the girl already waiting on the patient to go back to get her to come help. I told her I had appointment to have pressure in my eyes checked. She told me I had an appointment for eye exam. I told her I didn't need eye exam. After having cataract surgery, I no longer wore contacts or glasses and was only there to have PRESSURE CHECKED per my eye surgeon. She just looked at me & then asked me to have a seat. When they called me back up, there was her & another girl who were telling me they couldn't check my eye pressure without having full eye exam. I, once again told them I only needed my eye pressure checked but, they once again said only with full eye exam would they check my eye pressure. I explained I didn't have eye insurance & felt that they were insisting for full eye exam to have something more to charge me for. It went back & forth over & over to the point neither of us were going to give in so, needless to say, I left without getting the pressure in my eyes checked. They certainly did care about my eyes. I was being forced to do something I didn't need in order to get what I DID NEED. There was absolutely no care for me as a patient!!! Dr. Seese was my Dr. that I very much liked & trusted but, I will not be going back to Spectrum Optical for my eye care. Walking in the door & having to deal with rude people at the very front desk in any office gives you a bad taste from the get-go. Hopefully, in the future, they hire pleasant people to greet you at their front office. This girl I had to deal with would be better suited to not have to deal with patients. Just not a good fit for her. read more

They were outrageously overpriced for glasses last year. This year, they didn't bother to mention almost $50 for the doctor to speak with you until you've already arrived at your appointment. I hope this review was worth the fee. read more

I had such a good experience here. The waiting room can be a little congested, but the staff was friendly. I even got a backup pair of glasses for $69. read more