I was driving along Baseline Road when i had to stop for a red light as i waited turned to my right…read moreand saw Sean's Auto Sales. The first thing that impressed me was the selection and quality of vehicles. As , i was early to pick up a friend i turned into the lot got out of my car and took a look at what was on the lot. I found a 2015 Lexus that looked exactly what i was looking for. Next was the part i think everyone dreads and that is calling to get information about the vehicle. The coolest thing was I actually spoke with the owner he didn't pressure me or ask personal questions he just answered my questions. I looked around online his asking price was more then reasonable so decided to make appointment to take for test drive. He offered for me to take the car by myself but i asked him to come with me as i drove found a few issues. Which , i used to deal with him so got the car exactly what i wanted to pay for it. Now what really surprised me and made me write this review is just how well he treats his customers. He actually does more then an actual Ontario Safety Check requires. So even though by Ontario standards the brakes didn't need to be replaced he replaced them Plus rotated the tires and balanced them. My Rating by Stars Outstanding Deal * 5 Stars Service * 5 Stars Trust * 5 Stars Process * 5 Stars I highly recommend Sean's Auto Sales and I will return when I am ready to buy another car.

I purchased a car from Mark a few weeks ago. He's great to deal with. This dealership is super…read morefussy abut the condition of the cars they sell on their lot. He was very easy to deal with and I felt was very fair. I'd certainly buy again from this dealership as they go above and beyond for their customers. If you see a car online or on their lot, check it out. Their prices are GOOD and you'll get a decent vehicle! Thanks again

I am so happy with the level of service I received from Mark and Fady. They were helpful and…read moreaccommodated my couple of requests, and most of all, I love my new car! Thanks guys!!

From: Jose Leo and Anna Mae Carlos…read more My wife and I were looking for a car, and employee naming (OTT) showed us lots of vehicle he was very accomodating, friendly and very professional! All the questions that we asked was answered properly. We finally decided to buy a 2019 nissan sentra sv when we got the vehicle all he promised was there! We are very satisfied with their service! Hope we can do business again with them in the future!!!

Had an incredible experience today in selling my car. Ott was very pleasant and reasonable in…read morepricing and in accepting the condition of my vehicle (as it was an older model). I cannot say enough good about the experience. No hassle, no headache. Thank you and keep up the good work!

They have become my go to place for vehicle repairs. When the pickup comes out I don't worry about…read morethe problem that brought us here. Honest, friendly and reliable. Seems like we'll get a few more years out of the old truck. Thanks We shall return

Poor scheduling and communication from Ottawa Honda Service…read more My car wouldn't start due to an ignition key cylinder issue. I had it towed in the day before my Wednesday appointment to give them a full extra day. By Wednesday afternoon, no call. I reached out and learned they were running behind because 4 jobs had carried over from the previous day. I rented a car, expecting mine back Wednesday or Thursday. Thursday: they diagnosed it and said parts would arrive Friday. Friday: Vicki in service told me parts were in, but they couldn't schedule a technician for the key coding--even though they had someone for the install. No guarantee of Friday completion. I extended my rental to Monday. Monday: still no guarantee, but they did finish. When I picked up the car, Vicki wasn't there. I asked two staff members about the delays. One said she didn't know; a male colleague chimed in that they were "waiting for parts." I pointed out that Vicki had confirmed parts were there on Friday. He had no reply. I said I'd write a review instead of waiting for a callback--and neither staff member seemed surprised. That lack of surprise tells me this is routine for Ottawa Honda's service department. So here's my question: if a dealer's service department can't schedule properly, doesn't apologize for repeated delays, and gives conflicting excuses when confronted--should you trust them with your car?

On June 15th, I scheduled an appointment due to an electrical issue with my Honda Pilot,…read morespecifically observing sparks when the vehicle was powered off, followed by an alarm activation and screen anomalies. Given that my vehicle is still under warranty, I was informed after a 2.5 hours diagnostic period that the issue was a loose bolt in battery, when i went to work iexperienced recurring beeping and sparking. This is a safety issue this shouldn't take it lightly. I will no longer be utilizing the services of this dealership. Now every time I park my car I have to disconnect the battery which is unacceptable for the car under warranty. UPDATE JUNE 17TH 2026. I TOOK IT TO DEFFERENT HONDA DILERSHIP AND THEY DIAGNOSED WITHIN 30 MIN. IT'S A MULTIPLEX SMART MODULE PROBLEM. OTTAWA HONDA SHOULD HIRE MORE PROFESSIONAL AND EXPERIENCED MECHANICS.

i treated you as a friend i did every thing to heip you and you sold my car for me as said. you…read moregot 3000 dollars for the car i asked for the money you said you would give it to me for an emergy .i saidi needed some money now because i was with out a job and i had no money.

From the owner: Auto Sales and Repairsread more

Following a serious highway collision some years ago, my ex-wife and our 14-month old son at the…read moretime were permanently impacted, myself with neurological issues. For a sleep issue, nearly nine years ago I started on a hypnotic sleep medication. I only recently realized that it can impact cognitive function through long-term use, but not before having bought an Audi Q7 here from Mr. S. in 2023. The $875/month price tag was more than I ever thought I'd spend on a vehicle, but I was able to manage it. Fast forward to early this year with five years left to pay off the Audi. My 14-yr old and I went out to look at trucks for fun -- which we did every month as he is a truck enthusiast. He chose Import Car Centre. As we entered the lot, we saw a 2023 Toyota Tacoma beside the trailer, which my son started talking about with Mr. S. My mind is still reeling as before I knew it, I was signing papers to buy this. I do know this: - I had 5 years left of payments on the Audi - I had recently retired (and told Mr. S. this) - Mr. S. told me they would put on the application that I was still working (so lied to the credit company) - I was not offered the Carfax report (I paid for it myself later) - According to the report, the 2023 Toyota Tacoma had actually been sitting on their lot for nearly a full year - When I asked for the weekend to consider this, I was told there is a lot of demand for the truck and it could be gone over the weekend. BS. - The cap over the bed has a huge tear in it - The tires were nearly gone (confirmed by the Ontario Ministry of Transportation) - I gave them $5000 down payment, and now pay $550 every two weeks for the next seven years for what amounts to a debt consolidation loan. When following up with me to finalize, and I talked about the vehicle, Mr. S. rudely said, "The only thing I am interested in is your direct deposit information." This says all one needs to know about this place. Stay clear of the snake pit.

This was my second experience at this dealership. The first experience the owner went above and…read morebeyond for my Wife and I and although we were not ready to purchase a vehicle we said we would be back. We did end up going back to the dealership and putting down a deposit of $500 on a vehicle. We were super excited and were looking forward to picking up our new vehicle. We decided 2 days before we would remove the winter tires and rims to lower the payments and winter is soon ending. I reached out to the salesperson and they agreed to have them removed from the sales agreement but would charge us a re-stocking fee. We both understood the inconvenience, although were never under the impression that we were doing anything wrong by deciding to have the winter tires removed as there was sufficient time and we were already spending over $50K on a vehicle and would have certainly provided positive feedback to friends and family. Unfortunately, things took a turn for the worse when we overheard a conversation between the staff on a voicemail that was left on our phone without their knowledge as he forgot to hang up the phone. The voicemail consisted of many insults and was extremely unprofessional with use of swear words towards us. When the decision was made to back out, there was no apology or consideration given for how we felt following the voicemail. My wife and I are left uneasy and in shock over what could have been a civil end to the deal. I have sent two emails to Import Car Centre requesting a refund of my deposit and to this day have not received the deposit or simple an apology for the way we were treated.

A fellow named Pete brokered a deal for an F-150 and Mishaal picked it up. They were both extremely…read morepolite and professional

Well done, but shady practices The operation seems to run…read morewell, easy to use, and nice that I can cash in on scrap metal. What I don't like is that every time I've gone, the payout price is ALWAYS lower than advertised. The excuse of 'fluctuating market prices' can be true, but amazingly always in their favour. The 'mixed metal' rates are over-compensated in their favour - you could hand them something that's clearly 99% gold (for an extreme example), but if it has so much as a tiny metal screw in it, the whole thing becomes about the same worth as all-metal. Their measured weights are also light. For bulk steel, the printout weight was actually lower than the scale readout (now that's brazen!) And for a specific metal type (ex. purely alum cans), I pre-weighed my load (in a large cardboard box) with 2 separate (and accurate) digital scales (both were the same) - CFT's weighed amount was about 4 kilos light, and it's not like the box they were in weighed anywhere close to that! They skim just low enough to make it look like some kind of margin of error. It's dirty and they need to be legally called out on it!