I've been a customer at Wild & Free for several years now, and recently I booked the Barewell…read moreritual facial (with a hand and arm massage add on) with Raven. This is probably the best and most relaxing facial I've had at this spa to date. Raven did a great job meeting my goals for hydration and relaxation, and honestly I'd book with her again! This experience was completely ruined when I went to check out and they declined my gift card. For Christmas my sister regifted me a $100+ gift card I purchased for her in March 2024 (It was a birthday present, and just due to various circumstance she was unable to use it). At checkout I was informed that the gift card was expired, but the spa owner was able to give me a "courtesy" discount for 20% off product in the store. Please note that as a longtime client of this spa I have NEVER seen or heard of any gift card expiry policy from Wild & Free and the gift card didn't have an expiration date on the card, on the receipt, and during purchase no one mentioned it. The spa owner claims "that has always been the policy" but it's listed obscurely in the "About" section on the website (not where customers could easily see it while purchasing a gift card) and it was not previously listed in the "Policy" section. Thankfully I was able to get a refund, but I will no longer be booking services with Wild & Free after this experience.

Amazing esthetic school and spa. Massages, Waxing, lash…read moreextensions, student services, body treatments and spray tanning! Such a great little gem in our valley!

Terry was friendly and professional. She took the time to give me the cut I requested and answered…read moremy questions. Salon was clean and comfortable.

Monique is great with my hair. She always knows what to do even when I might not be sure of what…read moreneeds to be done. Everyone there is friendly and pleasant. The shop is always clean and nice. I have never left without feeling less than one hundred percent satisfied with my hair cut and color. I can't recommend this place enough.

Dianna is my go to person whenever I need to look and feel my best. She really takes her time to…read moremake you feel relaxed and happy with the entire process. If you are looking for flawless makeup on your wedding day, you can stop now and BOOK DIANNA!!!

Dianna gave me the best prenatal massage, super relaxing. I loved that she used fragrance free…read morecoconut oil. And even sent me off with a piece of chocolate. Will absolutely be back!

I bought a package from them for a massage, mani/pedi…read more pros: the massage was perfect, if I was rating for the massage alone it would be 5 stars. Lisa gave a first rate massage, checked occasionally for comfort but was otherwise quiet. It was very relaxing, one of the best I've had. The two women who did my nails were two of the nicest, sweetest people I've met in a salon in a long time. They took more time on the filing, scrubbing, and massaging than anyone ever does these days. The moisturizing treatment with hot towels was great. Cons: Christian rock played the first two hours I was there. Luckily you couldn't hear it in the massage room. Then they switched to straight country which was survivable. Both polish jobs were actually really sloppy and on my pedicure she skipped the base coat and only used 1 coat of color. I also think the polish they used might have been old as it was pretty gloppy. I'll be surprised if the pedicure lasts a week.

Very friendly ladies! The owner is very up to date and knowledgeable about all the best techniques…read more Both my daughter and I go there.

I went to this salon on Sunday may 17. There were 3 or 4 girls working and only 2 clients getting…read morepeds when I walked in. Asked for mani and pedi and was taken back right away. The girl doing my toes I hadnt seen in there before but seemed fine. I come often so I didnt need much just a freshen up. She ended up cutting the whole right side of my right big toe and never once acknowledged it even though it was bleeding quite a bit. It was actually bleeding until the pedicure was almost completely over. Never acknowledged never apologized never offered discount, nothing.......then I go to sit down for mani. Same girl gets started but keeps getting up like shes unorganized. Then I guess one of her regulars walks in, gets up and completely blows me off and starts working on her pedicure. Owner comes over about 30mi later and starts working on mine like shes in a hurry, mind you several families and people start walking in abd she says she has time for everyone. There were at least two or.3 people thay came in after me that were done before me.....the owner even chased one lady out in the parking lot bc she saw how busy it was and turned around. Somehow owner convinced her to come back in oh we got time no problem. Mind you with a salon now full of people waiting and no employees. Its now almost 3hrs that I've been there. ....the other girl who started finally comes back and takes over again and still takes another 30min to finish also being rushed and sloppy. I paid and left, no tip not happy with any apologies or discounts. They definitely care more about pushing as many people thru as possible then the quality of their work or taking care of the people already there. Definitely lost my business, I wont be back..

I called around noon to make an appointment for 2 basic pedicures at 3pm, the lady said that they…read morehad plenty of openings and they'd see my mother in law and I at 3. We showed up about 10-15 minutes early and were told to pick out our polishes. When we got seated at the pedicure station and they didn't put the bowl lining or fill the basins until about 10 minutes after we had already sat down. We proceeded to sit there until about 3:30 when the older male came over and started my pedicure and finished it within 15 minutes. My MIL had to wait until well after I was finished for one of the ladies to start hers; we were there for over 2 hours. Throughout the time we were there a customer called the shop, the lady who answered put the call on speaker and let the entire shop hear the complaints that were being made by the client. Another 2 clients had come in and complained about the services they had received. Another client had come in just after we had and was told by the gentleman that they'd be started in a few minutes, but he proceeded to start my pedicure and the client left before they had anything started. The overall pedicure wasn't the best basic service I've ever gotten, but it also wasn't the worst. When interacting with the staff they were nice but they were overbooking themselves with only 3 people working. My family and I visit the area often and we were looking for a nail salon to frequent, but we won't be back.

I usually go here DO NOT have LANA do your nails. the service was terrible and rushed. my long…read morenails usually last a month and it's only been a week and almost all the nails on BOTH HANDSS fell off!!! even after going to get the nails fixed they are still falling off. she had a attitude when she was fixing my nails that had fell off AND THEY WERE CROOKED AND UNEVEN!!!!! didnt even wanna finish my nails. I'm so pissed worst nail service ever.

Possibly the best pedicure I had ever had. I have very dry skin especially around my nails. All…read moreof the dry skin was removed and my toenails look flawless! So happy to have found a place that I can go back to and not have any regrets.

Stacy did excellent job on my eyebrows! Super recommended place and definitely go backread more

I feel so comfortable here and so cared for! They have done amazing things for my skin and I've…read morejust started doing lash extensions which has also been a lovely process. They listen to me, but also always give their professional opinion which I so appreciate! If I could just get everything done here, I would!!

The lady that did my nails was really kind. my nails are…read morebeautiful and the room vibe was calm. she didn't make my nails hurt. 10/10 will go again.

On 04/16, I had an appointment for a mani/pedi. The pedicure went great and had zero worries about…read morethe same gentleman who gave me my pedicure, was also giving me my manicure; however, I do dip powder instead of gel and he said ok. Dip lasts much longer and tough enough to live life without bending and breaking my nails. Anyway, This gentleman, evidently didn't know how to do the dip, and half way through I noticed that the nails were very thick and not spread out towards the cuticle for that finished look and I told him that I was unhappy about it. He said my nails weren't dry enough to work with, so he put my hands in front of a table fan for 7 minutes while he went to smoke a cigarette. Upon his arrival back, I told him not to worry about finishing the nails, and to remove them. I told him twice to remove them, being very nice and not in a way to scold him for not doing a good job. He calls over an older gentleman, and tells him that I don't like my nails and he called out, "HA"! Like he didn't believe me. He took one look at my nails and escorted me to his table up front. I told him that he can take them off, but he seemed as though he was going to fix them. He did remove all the dip, and at this point, I had already been in there for 1.5 hours, so I was really hoping for this fix to be a little quicker than normal. So! This gentleman fixed my nails, they look beautiful; however, he told me that I had been there a long time and he was sorry, but didn't take anything off the cost of the manicure at all. I was shocked. He should have given me my manicure for free, considering I was now checking out another 40 minutes later. So! I didn't get a discount or a free manicure to make up for all that I went through, and it left them with a black mark in my book. Customer satisfaction should have been at the top of their list. At least.... the older man did a wonderful job on my nails, he still got tipped...the other gentleman got tipped for the pedicure only, since that turned out perfect and I have no complaints about that at all. I think I may give their salon a rest for a while and try out another nail salon in the meantime.