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    My Smart Space

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - My Smart Space

    Office space rental

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    Regus Massachusetts Brickstone Square

    Regus Massachusetts Brickstone Square

    (2 reviews)

    Have been using the Andover MA facility for a long time.They are just plain greedy! I even answer…read moremy own phones so am very low maintenance. Needed a small room to meet with a client. Never ever used their facility for this before. Was shuffled into a huge conference room & told that was all they had available. I had said I could use an office. Was later billed an enormous amount, and it wasn't even itemized. Got no consideration or redress from the Company. To top it off: the bills they sent often got error messages when trying to pay online, or they would forget to put the link in their to pay online. They tried to bill me a late fee because their billing wasn't working correctly. This recent problem: asked for some help from the center manager and got none. Except she is holding my mail hostage. Called the person who sent the billing: some travel arrangement office at corporate, and she never called back. Sent her an email: no reply. Called the 877 # was told for billing: no reply went into voice mail. Left a message. Nobody called back. Got an email from someone saying they were Regus, but was a Hotmail account. Could have been phishing for all I know! I will be going to BBB & AG Consumer Affairs. Don't bother with these people. Saw on Trust Pilot where they will "auto-renew" your contract without notification. Then if you try to cancel they will try to stick you with 3 months worth of fees. Proceed with caution.

    Claimed to have sent me my mail ten days ago and the mail is nowhere to be found. Charged me for…read morepostage too! Do NOT depend on for important documents.

    My Smart Space - sharedofficespaces - Updated May 2026

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