I am writing to inform family and friends of what occurred with the My Silver Attic Estate Liquidator in Lincoln Nebraska. My parents are in their eighties and my mother signed the contract with this company to have an estate sale and full house clean out because they were moving to an independent living apartment and selling their home. They had a 4-bedroom home plus items from when they were snowbirds in Arizona. Their possessions were not junk, but nice furniture, decorations, kitchen items, and some tools. The estate sale was held in April and we are told it brought in around $8,300. The check my mother received from the sale of all their lifelong possessions was $36.90.
When I called Brian on June 23, he explained that they took 45% off the top, then 96 hours at $30/hour for the work they did and two dumpster charges. This just doesn't seem right! I have asked for a copy of the contract and invoice showing the charges and told they would send it to me via email. However, I have contacted them twice by phone and once via their website, but still have not received what I asked. My elderly parents have nothing to show for all these possessions that are now gone! It doesn't seem right! This company also keeps some of the furniture and can resell it at other sales and keep the money for themselves! Had my mother understood this when booking this company, she would not have signed to have a full house clean out, but moving is stressful at their age and she trusted these people. Isn't 45% off the top of the sale enough? Who knew they took all these extra fees too! Beware! read more
