Just wanted to share "Another" extraordinary experience at NY Vision Group...although I had a 7:45…read moream appointment I arrived "early" where I was graciously greeted by Yvonne who quickly fast tracked the check in procedure. This was followed by a "comprehensive" eye examination by Marlene and Mary they are true professionals in there field and go beyond to give their patients the personal touch we all look for when we visit a doctor! After all exams I was put in the hands of Dr. Ghaznawi who has a tremendous compassion towards her patients and paying attention to all details to get the job done right the first time! As you can see I am very pleased with the care i received at NY Vision Group and cannot wait to see them again in 6 months! Thanks to all the above staff and Dr. Ghaznawi!

Good afternoon my name is Mrs Gonzalez I want to share a phone call that I experience with a…read morecall-center person if I'm not mistaken her name is Amanda I am not sure I made people I think it's a Yolanda call Saturday because my mother had an emergency and she's a diabetic I asked her should I bring her into the office to get a check she said no don't do that take her to New York eye & ear although it's far in the city I guarantee you that they will help her as soon as possible versus an appointment that advice save my mothers eyesight I don't know who she is or where she works at she doesn't understand what gift she just gave me but just being kind and direct please tell her I said thank you so much another person with yeah bring her to the office but she gave it to me

I saw Dr. Perrone in 2017 and got Lasik surgery with him through a recommendation of a friend's…read morecousin. My Lasik gave me chronic dry eyes, and I am still dealing with it all these years later (I just paid $1,600 for 4 IPL procedures to treat MGD and have seen 5 or more Drs and dry eye specialists over 7 years). There were two follow ups, but when I called later and explained that I had issues, his office said they don't take my health insurance and only two follow ups were allowed after the surgery. After I got the Lasik I returned to work and I had to leave work early because my eyes were so uncomfortable for the first several weeks. I am not entirely blaming him, but I don't believe I was a good candidate for LASIK and the standards for approving people for the procedure are not thorough enough. Please make sure you don't have any underlying conditions before you get Lasik. If you have any discomfort whatsoever with your eyes, when you wear contacts, or at any other point, investigate it and see what the issue is or could be. Perhaps get the opinion of a Doctor who does not perform Lasik.

I waited a long time to write this review because I wanted to be sure...reeeeally sure that I had a…read morepositive experience with no side effects. Well, here I am almost 4 months post-Lasik with Dr. Perrone...and I would 100% recommend him to anyone. I went to Dr. Perrone with NO intent of getting LASIK. I simply needed to see an ophthalmologist, he took my insurance, and was easy for me to get to. I went on the recommendation of my Optometrist, who has been providing me with eye exams and glasses for the last 20 years, since they could take a more advanced look at my bad eyes. I have been wearing glasses since I was 6 years old. My prescription?? I was a +8 in one eye, and a +5 in the other...so pretty much completely blind without glasses. I also don't wear contacts because no matter the brand, they would irritate my eyes. So I went to Dr. Perrone, who did some tests, told me that my prescription was undercorrected, and asked if I'd like a new pair of glasses OR if I ever thought about getting LASIK correction surgery. Now, I am an EXTREMELY anxious person. I freak out over everything and I probably asked him like 1,000 questions about it right then and there...but ultimately Dr. Perrone made me feel so comfortable with his experience, the ease of the procedure, AND my being a perfect candidate, that I walked out with an appointment a month later, and a folder with materials to review. His office made it very clear that I could call at ANY time with any questions and they'd be happy to answer...and I did. My biggest freak out was over the consent form that I had to sign - on which you basically agree that they won't be responsible for loss of vision. I obsessed over that form a lot but everyone was super nice and reassuring every time I would call. I was also worried that my eyes were TOO bad for the surgery, but again, was calmed down a lot by Dr. Perrone and the office staff. The day of the surgery, I commuted into the city (right on Park Ave and 40th), with the husband. They did some last minute tests, mapped out my eyeballs, and then I had to watch a video. The nurse who was assisting Dr. Perrone was really nice and sweet, even though I was totally freaking the eff out - even post self-administered Xanax. Well, it was finally my turn. After they numbed my eyes for like an hour, I went under the machine. I was given a teddy bear to hold and you better believe I clenched the hell out of that bear. First, they did my right-eye, which is my better eye. I felt nothing and the laser beamed into my eyeball for 30 seconds. It was so quick and simple. It also helped that the nurse was counting down the 30, so I felt reassured it would be over soon. They patched the right eye, and swung me under for the other one, which I was told would take just a little longer because it was my bad eye. How much longer? 1 minute total. I felt really comfortable with that since I just did 30 seconds, no problem. Again, the nurse counted down as I stared at the beam. I was on the table for probably a total of 5 minutes. They helped me up once everything was finalized and checked, and I was led to a dark waiting room and instructed to keep my eyes closed for 20 minutes. It was SO DIFFICULT because ALREADY I could SEE - like much better than I ever could without glasses. I was getting really emotional. After about 20 minutes, the Doctor came to see me, and checked my eyes to ensure everything was still perfect and wrinkle-free. It was. I was given a dark pair of sunglasses, a bag of stuff, and sent on my way, with a follow-up appointment the next day, and Dr. Perrone's cell number, in case of emergency. Well, unfortunately for me, I had to use that cell phone number because I never received the prescriptions I needed for the drops to help heal my eyes! When I got home I had my husband call and Dr. Perrone was able to call everything to my pharmacy, no problem. The next day, I could see, but not read (so much blurriness). I went to every single checkup that was included in the cost of the surgery (I think it was 4-5) and things got better every single time. Now, I didn't have a next day miracle, and my eyes took about 2 weeks to reach a comfortable vision point, but they get better every single time I see the doctor and now, I have perfect 20/20 vision. My vision is better than it could have ever been via correction like glasses. My left eye is still catching up though. Overall, I had such a wonderful, positive experience getting Lasik from Dr. Perrone. One thing that made me feel really comfortable is knowing that he works as an ophthalmologist and as I visited him, I saw him take all sorts of patients, and schedule cataract surgeries, etc. This definitely isn't an in-out LASIK shop. It was also one of the cheaper places I found. I would not hesitate to recommend Dr. Perrone to anyone. And no, I got absolutely NO kickbacks from this review. I wish!!!

My LASIK surgery with Dr. Cohen far exceeded expectations. Before taking the leap, I was very…read moreanxious about the outcome. From my pre-surgery consultation to the procedure itself, Dr. Cohen ensured that I understood each step, making me feel much more confident. His advanced equipment and careful attention to detail contributed to a smooth surgery and a quick, easy recovery. I am now 20/20 for the first time in my life. I couldn't thank Dr. Cohen and his staff enough!

My child and I both have significant vision issues, so the traditional walk-in eye doctor isn't…read moresufficient for us. The quality of care at Cohen Eye Institute in Ridgewood has been great. Everyone is great with children, which is important to me. Appointments are easy to schedule. Wait times are never long. The office is clean and seems to be up to date on technology, too.

do no recommend nothing but overbooking and laziness expect…read morea 2 hour wait on any given day they are a mess 24/7 it's not worth it I'm reporting to UFT so they can be removed from the recommended list of eye providers

staff at Hicksville is very rude and does not understand the urgency of a situation on 4/16/25 I…read morecalled around 9:15 and told the girl that I have a bleeding in my left eye and vision is blurry as well and requested to see a Dr as soon as possible in any of your location but she refused she offered me an appointment with optometrist next day not even same day. I told her again that it's an emergency and must see a MD but she refused I am very disappointed with their service as they don't care about your vision

The WORST doctor office I have ever experience!…read more First, the staff scheduled the patients at 9am and the doctor strolls in at about 12pm with no care in the world. Then he makes you do 3 useless test at every appointment. But what got to me the most is that while he is checking your vision, he is also taking care of other patients business. On my first appointment, I waited about 2 hours, and rescheduled, thinking it was just that one bad day. But no! I came 3 more time. And it was the same experience. The staff is very helpful, but the doctor is absolutely horrible. After I put up with all the waiting and the unnecessary crap, the doctor had to fill out a form for me that he never got to. I waited 3 month for this note lol. I called the office every other day to inquire about my note but every time I was told that he will get back to me. Point of the story is that I never got my note Just the WORST DOCTOR EXPERIENCE of 2023

I made an appointment with this doctor through ZocDoc at his Church Ave office. The waiting room…read morewas absolutely packed -- it was hard to believe so many people could be waiting for one doctor. After filling out my paperwork and waiting 30 min after my appointment time, I told the receptionist I needed to pick up my baby from day care at 6 (after a 4:30 appointment). The two women working at reception said there was no way and that there were 4 people ahead of me. The doctor must be massively overbooking. The information his office provides to ZocDoc is essentially fraudulent. I called ZocDoc and recommended this office be removed from the site. The doctor might be a great doctor, but a doctor's office is a business, and this business is poorly run and disrespectful of its patients' time.

I did not even step in the door and already I do not like this place! I am in need of an Optician…read moreand my coworker referred me to this place. She has gone here for several years and was very happy with the service. She recently purchased two pairs of glasses that are terrible and this place is doing everything but the right thing to fix it! The glasses are way to big, they never fitted her for her glasses. she chose the style of frame but it looks like they gave her the showcase glasses. Once it was brought to their attention, instead of changing them they are doing everything not to!!! If you see how stupid and uncomfortable they reshaped these arms!!! Not to mention this has been going on for 1 month!!! You can see the date on the 1st picture. No thank you!, I will be going to a more reputable establishment and I suggest everyone else should too. They became very comfortable with her long term patronage and do not feel she deserves the best customer service.

Worst experience ever ..... contacts I received were not correct and were too strong ..... instead…read moreof offering a new exam during that time they continue to give me different prescriptions which were also too strong .... then after months pass by they offer to let me do another eye exam in which I had to pay... this place is very unprofessional and I wouldn't recommend at all ... BEWARE many people in the waiting room were complaining of similar experiences ....

This office kept texting about the appointment however, a day before the appointment date, no one…read morecalled or text to remind. So I called own and they said that there's no appointment........ :( operator put back in but doctor I needed to see, he's retired. I indicated the name of the doctor over the phone, I don't know why they didn't see that info. A male assistant was unfriendly. *waiting time is over an hr.

Arrived and there was a waiting room of 30 people in it. Said there were 2 doctors on staff. Not…read morewasting my time. Waited 45 minutes and office couldn't provide estimate of when doc would be available

Very helpful went their several years ago with my mom…read more Everyone was nice and helped us pick nice glasses.

Worst service EVER! I've tried to come here twice to buy a pair of sunglasses and the lady that…read moreworks here looks like she doesn't want to sell anything at all. First time she was too busy talking in the phone with a friend about the church and the great time they had at the park while I was there standing and waiting for her to finish her audio-novela. Second time.. She just ignored me.. I said "HOLA" she looked at me and kept doing was she was doing. I guess i'll buy my sunglasses somewhere else. Still don't know how this place is still open with such a bad service. Please hire someone that actually needs this job and wants to move some merchandise there.

On January 30, I visited Shades of Brooklyn for an eye exam and was sold progressive prescription…read moreglasses with transition lenses totaling $1,135 ($135 exam, $1,000 glasses including $600 Gucci frames). When I picked up the glasses on February 12, I immediately experienced blurred vision, eye strain, and headaches. I told the staff in the store that the glasses did not feel right. I was told to take them home and try them over the weekend. The symptoms did not improve. The glasses continued to cause visual distortion and discomfort. On February 16, as instructed by customer service, I requested a refund. I was informed that they would only provide store credit and would not issue a refund. Because I was concerned about the reaction I was experiencing, I sought an independent comprehensive eye exam. The optometrist confirmed that I do not require prescription distance eyewear and that there is no clinical indication for full-time corrective lenses. Despite presenting this information, the store refused to refund the purchase. Additionally, I was charged $600 for frames that are currently retailing online for nearly $400 less. While retailers can set their own pricing, the lack of flexibility combined with the medical mismatch was concerning. At no point was I told that prescription eyewear was final sale. There were no visible signs in the store and nothing on my receipt stating that refunds were not permitted. I attempted to resolve this matter directly and reasonably before pursuing other options.

I have nothing but great things to say. I came in on a busy Saturday at around 12 and the place was…read morepacked! I was able to get a seat after a few mins and the front desk lady was very professional and efficient. The optometrist was amazing! My visit felt so natural. Will be returning.