Nice and friendly service. Always does a great job dry cleaning with shirts and pants.read more

They do great work from pressing, dry cleaning, alterations.read more

They did an amazing job cleaning a vintage wool coat. The pricing was reasonable and the staff were…read morefriendly. I did price check with another small business in Arnold and that one couldn't give me an exact price, but a price range going up to $35, but here it wasn't even $25. One of the coolest parts though about this place is a sign on the door. If you're unemployed and have a job interview, they will dry-clean your interview outfit for free. That is community! I will definitely be doing my dry-cleaning here in the future.

This review would be less stars because the pricing at this place is insane. With little…read morecompetition they stay in business because of the location. Even with a discount it's still considerably more than I've ever paid per item. I usually just use a cleaner by my work. Why did I not give very few stars? Sasha. The woman who works at the desk collecting clothes, distributing your clean items back to you is bright, cheery, funny and kind. The two times I've used them I have found her to be the highlight of my visit. In fact I walked in over a week after dropping off my items (only my second time in the store) and Sasha greeted me and remembered who I was instantly. Whoever hired her knew what they were doing!

They destroyed two of my daughter's pageant dresses! AVIOD! they tried to put it on me that I broke…read moreclasp & that sometimes when dresses are cleaned beads and diamonds fall off. Also that the clasp was not broken when I dropped it off, but she showed me her pics she took of it being broken day I dropped off. So then if that was the case why did no one ever call me to let me know beads fell off & clasp broken so they could bring to my attention. Would you return your customer a dress with missing beads and no clasp? That makes 0 sense! I refused to leave my dresses for them to fix as both were destroyed by them & they knew what they did to my dresses and never tried to fix in first place. All I asked for was a 1/3 refund on each dress ruined. They refuse bc they have 0 care. Highly recommend you avoid and don't trust them. I paid $257 & trusted them. Now i have ruined dresses.

called for a price. the lady did not understand English. very rude and overpriced. Had problems…read morecommunicating with them. Dont speak English very well. Would not recommend

The owner is very friendly and gives honest advice. I had…read morefragile items my grandmother made and she suggested how to clean them to try and preserve them.

I brought in a designer jacket, wool outer and silk inner with gold buttons. They ruined the…read morebuttons. When I asked about this the woman at the counter blamed the ruined buttons on me by saying, "You should've asked me to wrap them in tinfoil. That's what people do." She said this repeatedly. I did not ask her to cover the buttons. I assumed she would. She then said, "Is this the first time you've had the jacket dry cleaned?", implying that I brought it in with ruined buttons. I asked,"Is there anything you can do about these buttons to fix them?" She said no and repeated it was my fault. I then said, "Do you review the item prior to cleaning it?" (For example, is it from Walmart or Neiman Marcus? Is it cotton or silk? Are the buttons cheap plastic or fancy metal?) She said, "No we don't. We have too many customers for that." And then blamed me a few more times. At that point I said, "You know you've ruined the buttons on an expensive jacket. What you could've done is rather than blaming me, just say something like, "Hey I'm sorry this happened. I'm happy to replace the buttons." She then started to sarcastically and repeatedly bow down saying, "Oh I'm so sorry oh I'm so sorry oh I'm so sorry; is that what you wanna hear? oh I'm so sorry." I then said, "This is terrible customer service. You are blaming me for something you did incorrectly." She then repeatedly denied blaming me. For Pete's sake, they are dry cleaners. That's what they do. They dry clean clothes. Cheap ones and expensive ones and all kinds of clothes It's not brain surgery. Take an extra moment to make sure that you do it right. But blame the customer? Make it make sense. For $10 of replacement buttons, she's lost a customer worth countless dollars not to mention bad press. As you can imagine, there were other words said but I've given you the gist of it. This company may be fine for laundering shirts I guess but do not bring in anything that is of any value because simply you are putting it at risk. It may come out fine. It may be damaged. Either way, they don't care. They feel no responsibility for anything.

Great place to take your pet beds to get washed. We were able to do a quick drop off and pick up…read more The guy was nice and very easy to deal with. The place looked clean too

Good value and nice staff. Will go back. Not much more to say. . Wow yelp requires really long…read morecomments!....

I'm usually not writing a review but yesterday the person who work over there wanted to fight with…read moreme because I told him why he is rude to me! I used to come this place alot but not anymore.

My immediate/extended family and I have been using College Village Cleaners for several years,…read moreaside from the minor delay here and there, they have been fairly reliable, until now. We have used them to alter dozens of suits, sport coats, blazers, dresses, shirts, etc. With Covid-19 among us I stopped in to see how they were holding up and if now would be a good time to have some clothing altered. Since their business was slow and I had several items I needed taken in I decided to bring in a few items at a each week over the next month or two until everything was altered. First, I brought them some jackets to perform sleeve hems on. Long story short I had to return 5 times in total to finally pick up the last jacket. They kept saying my jacket was done, I would visit and find that it hadn't been altered at all. I inquired about how this could happen, they only indicated that they have a new seamstress so maybe she messed up and forgot to do the work. On the 5th visit I asked what they believed their responsibility was in this and if they would cut me a break on one of the jackets I was planning to drop off, the immediate answer was "no, not this time." They offered zero explanation, zero compassion for my time they wasted, and did not take any ownership. I figured that a relationship that has gone on for so many years would have been worth it to them to accept their responsibility and by performing a low valued sleeve hem, that would be a good gesture and attempt to salvage the relationship but instead they didn't care. So I met a new cleaner today to share my families needs, frequency, etc. and begin to establish a new relationship, we shall see how it goes.

1-12-13 Picked up my…read morehusband dress shirts from B&B. 7 shirts for $10.50. At the same time I handed over 3 cotton casual women's shirts. Wanted to charge me $10.20. What a ripoff! When I asked why they can do 7 men's shirts for $10.50 but not women's at the same price, I was told because women's shirts had to be hand washed. Baloney! I explained all the shirts in question were 100% cotton with no adornments and the same type buttons as my husband's shirts. I was told my shirts had a bust dart. So what? My husband's shirts were of nicer quality, i.e., detailed sewing attention to cuffs and button placket (with additional material in center back of shirt for ease of movement). This is not a woman-friendly business. Women, do you really want to pay more for your dry cleaning while others get the same service for a lesser price?

I WOULD NOT recommend this dry cleaners. Not customer friendly at all. The lady behind the counter…read morewas arrogant and rude. The cost for ladies dry cleaning is significantly higher than the prices for the same male counter point. I will NEVER go back, and I recommend that you not go at all!

Zala is amazing! I will refer her services to any and all. Everything is always packaged so neatly,…read moresmells so fresh, and her services are worth every dime. Occasionally I let laundry pile up and get overwhelmed. Zala saves the day once again! She's always timely and communicative, and my things are always handled with care. I would (and will) book her again & again!

I read a few reviews before stumbling upon this company and I got a check in my gut to go with…read morethem. I submitted the service request form to include I had questions and was interested in their service. I was quickly contacted by Zala she was personable, professional and kind. She answered all my questions in detail as I was ready to go from there. I needed same day wash and fold service and booking was very easy. They arrived and returned clothes when they said they would and clothes were neatly folded, smelled amazing and I was extremely happy with my experience from beginning to end. I will definitely be using them again and have shared my satisfaction with people I know . The valuable service you offer is definitely worth the price point! To Zala and crew my lower back and I thank you oh so much!

I got married the end of September 2024 and I waited way too long (about 10 months) after the…read morewedding to start looking to clean my wedding dress. The bottom half of my dress was black and brown from being outside in the rain and mud on our big day. I honestly thought the dress would be stained/ruined after 10 months. I called Sparkle Cleaners and they said they would be able to take the stains out no problem. They said it would only take one week as opposed to other cleaners I called in the area saying there was about a one month wait. I dropped off the dress the same day and pre paid as well as showed them how dark the stains were on the bottom of the dress. She said it wouldn't be a problem and it will be done in a week. I went to pick up the dress from Sparkle and it looked as if i had just purchased it from the bridal boutique. The dress looked absolutely breathtaking and they did an amazing job. I strongly recommend Sparkle Cleaners because they do magnificent job & are extremely professional.

Not open until 5:00PM Saturdays. I came at about 4:50PM on Saturday, October 21, 2023 and it was…read morecompletely dark with no vehicles parked near it.

Store is closed due to non payment of rent. Photo posted for those needing to get back clothing.read more

Bottom Line: The best dry cleaner in town if you like sour attitudes, misplaced garments and…read morereceipt of clothing that doesn't belong to you. Sorry, folks, I'm not going to sugar coat it, this place is awful. I've written nearly 700 Yelp reviews and I've put a lot of thought into each one of them in order to provide a fair review, but I have to say, this place is honestly a joke. Here is what I can tell you about Zoom after using them for six months: - Turn Around Time: As the name implies, Zoom does strive to turn around garments quickly. "In by 9am, out by 5pm" is how they advertise their one day-service. - One Price: Most garments are cleaned for one low price of $1.99, I think. They also clean things like comforters and curtains but I'm not sure what the price is on those larger items. - Long Lines: Upon entering Zoom, there are always two lines. The line on the right is for people to drop off and pick up their clothes. The line on the left is for people waiting for misplaced/lost items to be recovered. If you are feeling lucky, you can opt for express drop-off. With express drop-off you buy a zoom bag, put your garments in it, and then just drop it in the pile inside. - Awful Customer Service: The staff here is miserable. I've made excuses for them in my head non-stop but can't do it anymore. Realistically, I think they are just lazy, apathetic, uninspired . . . the list could go on and on. There is absolutely no sense of urgency here either. When trying to pick up garments, staff members will chat with the alterations staff and then check their cell phone before going to the back to look for garments. I've seen this behavior first hand and other similar acts of non-urgency during my various visits here. - Disorganization: Zoom is disorganized. I have gone to pick up clothes that were all dropped off at the same time and the employee checks several places in the store to find my clothes. If you are lucky, the scavenger hunt eventually produces your entire dry-cleaning order. - Risk of Using Zoom: If you are thinking about using Zoom, you just have to assess the risk. Yes, they are inexpensive but what about your clothes? You have to consider if the low recurring cost of dry cleaning will make up for any clothes that they lose. Note that dry cleaners do not typically pay retail for a lost item. So if you are price sensitive, maybe take your everyday stuff here but take you special items somewhere where they will not be lost. - Lost Items: In the spirit of fairness, Zoom has never entirely lost any of my items but they have temporarily misplaced garments that surfaced days/weeks later. Also, they have given me other people's clothes so that means someone else was missing something. I have heard stories of completely lost, never recovered garments which is kind of surprising since everything is cleaned on site. - Bottom Line: After trying Zoom for six months, I have taken my business elsewhere.