I wanted to rekey my lock and also had an issue with my door not closing fully, requiring me to…read morepush in the door while locking it. Jeff was professional and thorough, he rekeyed my lock and fixed the closing issue in less than 30 minutes. He also lubricated the lock for me and charged exactly what he quoted at the start. Would recommend.

A few years ago, my vehicle was burglarized while parked and my registration papers (with my home…read moreaddress) were stolen, along with a spare house key that was stashed inside. It was a huge crisis as a criminal had our address and house key and could return at any moment. Jackie was able to attend the site the same day mere moments after I called, and re-keyed our locks so the stolen key would no longer work. I was in a huge panic to think that a stranger had access to my personal information, but Jackie was very kind and reassuring and made me feel better about the ordeal. He explained that this sort of situation routinely happens to many people and that the mistake of leaving registration papers and spare keys in a parked vehicle is not out of the ordinary. Since then, I am much more careful with my keys and hope not to need Jackie's emergency services again, but I am comforted to know that his service remains available if any issues arise in the future.

Great response time, professional service and the quote was accurate. Will definitely recommend to…read moreeveryone!

This will be my new locksmiths in mind now. Well I always go to its competitor but then I have…read moredecide to look for a new one. I found Downtown. Their rating was good on Yelp and so I have decided to give it a try. Its located in the basement, which is hard to know that it exist unless you google or is told by someone or by Yelp, of course. So this one is close by to where I am located. I am looking for a store front Mortise Cyclinder Lock. Went in and got help right away. They had the Mortise Cyclinder lock on site and they rekeyed the Cyclinder lock and sold it to me for a very reasonable price. The locksmith was infact surprised how I know how to take the lock out. I also got the locksmith to rekey a 2 sided commercial key. He was honest and told me even him himself has no guarantee that the key will work because its one of those really difficult key to rekey. I like his honesty. Honesty is good. Downtown is very honest and very professional. They are my go to lock problem people Now. Thumbs up to them.

They went over & above expectations, helpful staff, convienant location, highly recommended.read more

Their locksmith completed a lock change for my company and took down my card details, however, they…read moredid NOT take down the information correctly. While I was on a business trip the locksmith trespassed and refused to leave our office. Today, the locksmith came again and trespassed, attempted to remove the lock and was holding a deadly weapon while insulting my team and causing quite a bit of commotion. If needed I have surveillance tapes of both incidents.

Arrived on time with the right equipment and parts. Finished quickly with no issues and charge was…read morereasonable. Highly recommend!

Michael was awesome took and my call and arrived within 30 mins! He was able to fix my mailbox…read morewhich I lost to keys to and got me replacements! Thanks Michael you're a life saver!

As others have noted, Patrick is great. I locked myself out of my keyed indoor room and called him…read moreup at ~7 at night. On the phone he said he would be able to come see me in about 30 minutes and true to his word, he was. For the sticklers out there, he was within 7 minutes of his estimated time, so don't get too bent out of shape if you are waiting a bit. Someone out there could have a bigger emergency than you. During the phone call, he also asked if he was needed right away, or if I could wait. Since I could wait, I told him so. He arrived, called me on my cell and took off his shoes and got to work. He was very smiley and polite. I imagine that I sounded just like every other guy who got locked out, so I left him to do his work. He tried his special plastic to force it open (no good), then got down to picking the lock with his tools. Within 15 minutes of his arrival, the was door open. He accepted payment, in the amount that was promised over the phone, smoothly handed over a business card and away he went off to his next adventure. For those who want to know, yes I still have the business card. I keep it because if I need his services again, its not to yelp I go, but to call him directly.

Patrick Lee of mr locksmith new Westminster is going to be my "go to" guy for locksmithing. He's…read moreprompt, beyond courteous and very knowledgable. He's very conscientious, when he thought he might be late , he texted me to let me know rather than leaving me hanging and wondering. Overall great experience with Patrick. Highly recommend his service.

We have called Prime Locksmith twice in the last 6 months. They have provided exceptional service,…read moreat very competitive rates. Highly recommended company in Burnaby.

From the owner: Prime Locksmith is a local, licensed locksmith company in Burnaby, BC, proudly striving to meet the…read morelocksmith and security needs of our residential, commercial, and government clients for over ten years. We work hard to deliver high-quality craftsmanship, reliable products and services. We continually update our training in the latest technologies to ensure our customers get the absolute best locksmith and security services in Burnaby and surroundin areas.

Moved into a townhouse where locks must match throughout compound so you can't just buy new locks…read more Booked appointment on website and heard back first thing in the morning with a detailed email quote. Locksmith set up an appointment and phoned back later to say he could be there earlier if I wanted. He was right on time and did the rekeying and new key duplication job fast and well! Super job, super service--highly recommend!

I needed a key cut for my postal box and after trying a few shops closer to my house, this was the…read moreonly one able to do it. The people there were very nice and the cost was minimal. I would definitely recommend them.

Lockmasters on Shell Road in Richmond, BC has been our go-to for decades. When we moved our 1922…read morehouse to our lot, there was only 1 key for all the old locks. These people had the blank and cut us a duplicate that works wonderfully on all our old doors. (No more accidentally getting locked in or out!) They are pleasant, intelligent, service-oriented and knowledgeable. Cannot recommend them highly enough.

Called for a difficult project with many working parts and high security needs, the office staff…read moreknew exactly what was required on my entire list, facilitated all the parts and 100% answered all my difficult questions. I am a repeat customer due to their years of experience and being in the same location since the early 90s.

Call me for your locksmithing needs, locked out? Need to rekey your lock? Need help installing your…read morenew hardware? These are just some of the things I encounter on a daily basis...call me direct @778-888-3180

Did a great job, very knowledgeable, friendly and priced well. He came promptly and solved my…read moreissue, workmanship was solid. Would recommend