While replacing a nieghbor's roof, the sales people with 5 Star Roofing came knocking and offering…read moreto check my roof to see if it would qualify for a free replacement. I was a bit skeptical to let strangers on the roof, but they explained that they were able to get my neighbors roof covered by their home owners insurance at no cost UL other than their deductible. I let them take a look, and sure enough there was storm damage from hail and wind over the years. From there they took the reins, contacted my insurance on my behalf, incited the insurance adjuster out and met with him to show the areas of concern. And like that, I was approved for a new roof, minus my deductible. They ordered the r materials, arranged the work crew to come out, even had a dumpster delivered with a port-a-potty attached so they didn't have to come in the house. The whole process was painless and effortless on my behalf, other than having to listen to a day of banging and nailing on my roof, they were in and out in less than 2 days, leaving a beautiful new roof. My only complaint, and I should have checked is I still find roofing nails in the near the down spots when it rains. When cleaning the gutters I realized there were a lot of old pulled nails from tearing the old roof off. They could certainly work in their clean up procedure and check the gutters. But all in all I was very pleased with their work and their communication with the insurance company's, one less headache for me, and now I don't have to worry about an impending leak. I would recommend

I was quoted a price and the work was completed. The bill came in at 62% higher than the original…read moreagreed upon price. I called and they said that they needed more materials for the job. I can understand some incurred cost, but this was excessive. I felt blindsided by the bill. The roofers covered up our skylight on the job as well, so we had to schedule them to come back and fix it. We spent days picking up nails around the yard to protect our dog from stepping on loose materials. I would not ever recommend this company. Please find another company.

Avoid this company at all costs. My bad experience was much like what I have now read in this…read morecompany's the other negative reviews on Yelp. The reconstruction which should have been done in a few weeks at most, took 5 months, with weeks during which no one showed up to work at all, and was done very poorly. Communication throughout was awful, both with me and between the project manager and his subcontractor. Servpro tried to get me to pay for work they didn't do and is refusing to pay for damage they did (which was documented in their own photographs). Yes, you will need a lawyer. This is absolutely one of the worst companies I have ever dealt with. They take advantage of you when you are already down. Shame on Tim Coffey and his entire company.

One of the worst companies I have ever experienced . No commutation , deceitful , paid for…read morework they didn't do . If you want to be displaced longer than you have too . Ashley will come into your home take pictures of everything claiming they will put your home back it was . A big lie , pretty much you are on your own . The project manager Bob will also tell you a bunch of lies . So you have to supervise your contractor , who doesn't speak English well also . Bob will also try to cheap out your insurance money , saying your claim adjust hasn't sent you the final total . Which I still havent received. Be aware of wolves in sheep clothes !

they completed gutter job- replacement within a few hours and gave me a reasonable rate. I'm very…read morepleased with the results!

Might Hood Roofing recently repaired my roof. He is polite, professional and detailed oriented…read more I highly recommend for any and all your roofing needs. Excellent work!​

Everything was recorded on my dash cam. It's been 2 weeks and no decision on my claim !!!!read more

Beware: filing legitimate claims can result in the losing the policy!…read more I've been a Farm Bureau customer for 25 years (and my parents for 55 years) and was so disappointed by how poorly my homeowners insurance was handled this year. In mid-November, I received a single mailed letter saying my policy would not be renewed in two weeks due to "claims history" and "condition of the home." I received no email, no portal notifications, and no communication from my agent before this letter arrived. This was upsetting because my home is in excellent condition. I had just completed $60,000 of professional remediation for water damage, and the adjuster confirmed that I did not need a new roof or have maintenance issues. I did file two claims this year (my first claims ever) after Hurricane Helene: they were very small--under $3,000 total--and both related to the same water damage, but Farm Bureau treated them as separate claims. This "claims history" made it very difficult to find new homeowners insurance. My agent, Bruce Johnson, told me he didn't know the policy had been cancelled. After that call, he never returned any of my calls again. I had to visit the office in person for help. Finally, Farm Bureau failed to properly cancel my auto policy and then withdrew nearly $600 from my account. I was told it could take a month to get this money back. After decades of loyalty, this has been deeply disappointing. Homeowners deserve to know that even filing small, legitimate claims can put your coverage at risk.

We called Roto Rooter out on a Saturday due to sewage backup into our home, the guy came out and…read moreran a camera through the drain and went inside pulled a toilet and unclogged it from there, we have a 2nd bathroom in the Master Bedroom that was never touched Paid $985. The back up started again and they quoted $15,000 to replace the pipes, we had the pipes replaced with another company but the master bathroom is still backing up water. Now they are claiming because they came out twice that the current situation is new when it was there originally and the guy never snaked the drain. Sounds like they just want more money out of us.

Exceptional Service During a Stressful Time…read more About a month ago, I experienced a plumbing nightmare when water started pouring out of my first-floor toilet and wouldn't stop. I called several plumbers in the Greensboro/Triad area that advertised 24-hour emergency service, but Roto-Rooter was the only company that actually had a plumber available. I am so grateful they did. The plumber and water cleanup team arrived shortly after my call, and their professionalism and responsiveness immediately put me at ease. The water cleanup team, specifically Will and Joseph, worked tirelessly over the next week to restore my home. They were not only incredibly thorough but also exceptionally kind and helpful throughout the entire process. Water damage is stressful, but Will and Joseph went above and beyond to make the situation as manageable as possible. They cleaned up the water, removed all the damaged flooring, thoroughly dried everything out, and even worked directly with my home insurance company to ensure everything was covered. Their proactive approach and guidance in decision-making helped me feel supported and informed every step of the way. I cannot recommend Roto-Rooter Plumbing & Water Cleanup highly enough--especially Will and Joseph. If you find yourself in a plumbing or water damage emergency, they are the team you want on your side. Their expertise, professionalism, and genuine care for their customers made all the difference during a challenging time.

I recently had the pleasure of working with Modern Roofing, and I cannot recommend them enough…read more From the very first interaction, their team was incredibly friendly and professional, making what can often be a stressful process feel seamless and easy. One of the standout aspects of their service was their attention to detail. The crew was exceptionally clean, ensuring that my property was left in better condition than they found it. They took great care to protect my landscaping and thoroughly cleaned up after every day's work. Additionally, I was impressed by their willingness to work with me on financing options. Given the high deductible associated with my insurance claim, I was concerned about the upfront costs. However, Modern Roofing was flexible and helped me find a financing solution that made the project manageable and stress-free. Their transparency and support during this process were truly appreciated. If you're looking for a roofing company that combines professionalism, cleanliness, and customer-centric flexibility, Modern Roofing is the way to go. Thank you for a job well done!

Ally LeClerc provided an excellent inspection of my roof with photos and recommendations. No…read morepressure, just an excellent friendly professional inspection. Friendly and professional. I would trust her to provide a pressure free inspection and advice. Willard