I am one that loves a streamlined process. A doctor's office that not only appreciates people's…read moretime, but also values the client. This location gets 5 stars for both. My daughter has endured several painful ear infections over her short life of less than a year. The last one, lasting over 5 weeks with 3 antibiotics, 1 shot and ear drops, did not fully clear up as we'd of hope. We were sent a referral for another pediatric ENT, whom my husband had the worst time with as a kid, and we refuse to allow him to see our kid. I have a hard time seeing new doctors, as like many on yelp, want to ensure our kiddos are seeing the best and brightest the Houston-area has to offer. I searched a 30 mile radius from our home. Adult & Pediatric ENT of the Woodlands popped up on several searches. The reviews were decent... Have my prayers been answered?? Fast-forward to our appointment last Friday. I arrived. Filled out the normal 100000's of pages of new patient forms. Typical. Gave the paperwork over to the front desk. Name was called within 2 minutes. Fantastic! The staffers all acknowledged my daughter and me when we walked to our waiting room. The two staffers (Joseph and a new staffer) who took her weight and measured her height were very personable and kind to both her and me. Dr. Liu arrived in the office, introduced himself. Already knew we were in there for ear infections. Handed me stack of papers that included the middle ear infections info, then proceeded to go into what our option were going to be going forward. He took a look at her ears and saw she has (another) an ear infection in the ear we've been fighting to get healthy. He recommended we perform an auditory test on her, to ensure she's not losing her hearing from all of these infections. Dr. Reyes (the Audiologist doctor) was very nice and great with explaining the process and getting my daughter to perform the test. She definitely has a passion for what she does and it shows. They took us back to another room where Joseph and the new staffer went over the results of the hearing test and the cost of the surgery to have tubes inserted into her ears. All in all - less than an hour for all of the testing, explanations and paying for the visit. Very organized, helpful and most of all - respect for my daughter and my time. Can't say how many doctor's visits I've been to where you wait and wait and wait, only to spend less than 10 minutes in the exam room and out the door with meds. You definitely have a sense of time and concern respect at this doctors office.

I was very disappointed with our experience at this practice. My daughter has struggled with…read morerecurring ear and throat infections, and we know her tonsils and adenoids are enlarged for her age. From our first visit, I felt the physician's bedside manner was lacking. He spent very little time with my daughter, and nearly all communication, including the preoperative instructions and answering questions was handled by the nursing staff. As a parent, I expect the surgeon performing my child's procedure to be available to discuss concerns and explain the plan of care. That did not happen. Our biggest concern came during the preoperative appointment when we were told that, after surgery, the only pain medication recommended would be over-the-counter Tylenol. I expressed that I was worried this would not provide adequate pain control and that effective pain management is essential to helping children stay hydrated, eat, and recover successfully after a tonsillectomy. The response was that my daughter would receive a lollipop to help numb her throat, but we were instructed not to use ibuprofen because of the potential increased risk of bleeding. When I mentioned that several families I know were instructed by their ENT specialists to alternate Tylenol and ibuprofen after surgery, I was told that this office follows its own policy regardless of what other physicians recommend. I was also concerned that the procedure was scheduled at an outpatient surgical center rather than discussing whether a children's hospital might be a more appropriate setting for a pediatric patient. I do not question the surgeon's technical ability or surgical skill. However, I believe postoperative planning and communication are just as important as the procedure itself. As a parent, I left feeling that my concerns were dismissed and that I was not adequately prepared to help my daughter through a successful recovery. For those reasons, we chose to cancel the surgery and seek a second opinion.

It's rare that I'll return to the same doctor where I felt the visit went nowhere... well... we did…read morego back. It's kinda of challenging finding a speciality doctor anywhere BUT here. Glad to know that the Dr we saw tries all the nasal sprays.. so he knows first hand how to make a child feel comforted! He also doesn't push surgery first. Much appreciated! We finally found one that works for now... unfortunately, the Dr wasn't willing to give a sample without taking the prescription with it. Glad it worked out in the end.. but still... should not have to feel pressured to invest in a medication that doesn't work for the child. Also, why do they recommend having speciality meds sent to a specific pharmacy when I can use the one I have?!?'

I went in three different days at different times of the day for appointments. The shortest wait I…read morehad was an hour. At the second appointment I was told I needed extensive surgery without trying any other approaches. I went for my preop appointment and waited over two hours. I finally gave up and walked out. The lack of respect for my time made me wonder if they had any respect for my health. Why rush to immediate extensive surgery? Why make appointments if you can't hold appointments?

For years, it's been suggested that I see an allergist or ENT. A few months ago, I received a…read morerecommendation from a coworker for Dr. Quintero at Allergy & ENT Associates. Finally, I broke down and went. Everyone in the office, from check-in to nurses to the doctor to check-out is friendly and professional. After two visits, I have answers and a plan in place to get better. I also haven't experienced anything out of pocket aside from my copay. And everything has been thoroughly explained. I've already referred the clinic and Dr Quintero to a family member, and would refer anyone I know.

In February of 2025 I went to the office in Sugarland fora concerning knot in my neck. The doctor…read moreconducted a biopsy. I was informed that everything was normal. The knot was still there annd had begun to grow into my gums. I went to annot doctor at Baylor. I received another biopsy was done that showed cancer. I ended up having my jaw removed and reconstructed and 5 cancerous lymph nodes removed. While I was recovering in the hospital I received a phone call from Allergy & ENT office who asked me if I wanted to move forward with treatment. it was the 9 month of nothing and waiting. I will not return to this group.

Just saw Dr. Briscoe today. He was wonderful. He explained everything very thoroughly and his…read morebedside manner was great. I was a new patient and was in and out without hardly any wait time. I'd highly recommend him. I'd gladly see him again for any future needs.

I definitely recommend Michael Briscoe. He is a fabulous ENT. He saw me for a broken or fractured…read morenose. He was so knowledgeable and detail oriented. He listened to my concerns about not wanting repairs or cuts today, but more so data and testing. He sprayed a medicine and numbing liquid into my nose. Then he looked in with a camera. Then he did a CT scan to show me the fracture and issues. He was very knowledgeable and friendly.

A very careful and detail oriented Ear Nose and Throat surgeon. Did a great job on my sinuses.read more

Dr. K and staff are very welcoming and friendly. He is a skilled surgeon. I had nasal surgery and…read morethe outcome was FANTASTIC! I'd give him a 10 ( on a 1-5 scale)

Dr. Khetarpal is amazing. If I can write 10 stars, I would!! For the longest, I could not breathe…read morethrough my nose nor smell and it was affecting my everyday activities . I came to Dr. Khetarpal about a year and a half ago with complications of polyps in my nose . Dr. Kheterpal completed a surgical procedure to have my polyps removed early last year and since then I've been able to breathe and smell completely. If I could recommend any doctor, he would definitely be my first choice. His bedside manner his knowledge on different medications and information regarding allergies is beyond amazing. I was definitely a difficult case, but he did not give up and I thank him so much. Also shout out to his medical team, Kay for working so hard to ensure the problem got solved as well. You don't find many doctors like Dr. Khetarpal anymore.

Can't say enough about Dr.Khetarpal and his staff! My doctor recommended his office once 2 rounds…read moreof steroids didn't help my sinuses and ear ache. My first visit he did the scope and then recommended allergy shots and a cat-scan. Dr.Khetarpal explained immediately after the scan I needed surgery. I was scheduled two weeks later and it changed my life! My nose was not packed and I had very little bleeding and swelling. I instantly felt the pressure in my head was gone, my vision improved and no more ear ache! Dr. Khetarpal and his staff are compassionate about their patients and throughout the whole process have been amazing and caring! Highly recommend them!!!

Dr. Shah was very friendly & informative. Staff was welcoming and helpful. I highly recommend this…read moredoctor!

Very efficient place as far as appointment and waiting to be seen. Staff is very polite - Dr Neilan…read moreis kind and listens - male assistant (sorry I don't remember young man's name) seems to be a good communicator and very caring. I wasn't thrilled with calling a nurse/assistant for questions on my medicines since I felt she wasn't very knowledgeable nor particularly helpful.

Avoid this doctor!! My appointment was at 11:30 and I arrived at 11:35 and he had already left the…read moreoffice!! Even though I'd called about 11:15 and told them I would be about 5 to 10 minutes late. A doctor who doesn't respect his patient's time is not worth dealing with. Lousy attitude.

Rance saw my elderly father for an inflamed lymph node in his neck. After 1 minute, he referred…read morehim to have an MRI. We told the doctor that my father has a pacemaker and he said that it wasn't an issue and left. One minute. That was all the time he spent with his patient. We then left to go have the MRI done and, surprisingly, they informed us that he could NOT have an MRI done because of his pacemaker. They suggested a CT scan and reached out to Rance for his approval. My elderly parents sat waiting for his response for over an hour. Rance never responded. Let me repeat - he never responded. This occurred on a Friday afternoon. Does Rance leave early on Fridays? We don't know because he never bothered to reach out to his patient or to the facility that he referred us to. Patients beware. This guy will not work for you - especially on Fridays. Terrible experience.

Dr.Raney came recommended by my mother. I visited there after having an episode that seemed like…read moreasthma, though I am no asthmatic. He was relaxed, professional, was respectful and not condescending, and had good assistants. The exam was thorough, the scope was informative, and I left with prescriptions to get me feeling better. I will tell everyone I know to visit when they need an ENT.