I come here once every other week or so and I'm always pleased with their service. Jacob in…read moreparticular is great, fast, efficient and always friendly

I recently moved to the area and stopped by this UPS location to ship a package internationally (US…read moreTerritory) to my family, something I've done through UPS many times in the past without any issues. Unfortunately, my experience was disappointing. An older woman employee wearing a blue shirt, who may have been the manager, told me that they do not ship internationally from this location. The interaction came across as dismissive, rude, and I felt as though my questions and business were treated more like an inconvenience than an opportunity to help a customer. If this location truly does not offer international shipping, I completely understand. However, I believe there is a more courteous and professional way to communicate that information. As a new customer in the area, I left feeling unwelcome and disappointed by the level of customer service I received. I will definitely not be returning at all to this location. I hope this feedback encourages a greater focus on providing friendly, respectful service to everyone who walks through the door.

If you're looking for a reliable, trustworthy, and customer-focused mail center and notary, I…read morehighly recommend this place. They've definitely earned my business, and I'll continue coming back whenever I need their services. Thank you for always going the extra mile!

Worse every time I go in! No staff ever, lines out the door! Heavens if you need notary, no one…read moreman's the desk while he does it! Idk what happened to all the staff members but no one is there but one guy the last 2 times I went!

Debbie and Crew are PROS!…read more I came in on a busy rush. There was a line on a Wednesday afternoon. There were two gentlemen helping at the center and Debbie had opened up a register on the side. During my wait in line I observed Debbie give the cutest little munchkin a hello kitty sticker as a surprise. It just made my day. But then it got even better when I got to Debbie's register. I had neglected to print my shipping label and Debbie quickly took charge and made sure my Amazon page went straight to print in 3 seconds flat. At the same time she was doing this, she was also assisting the reps at the other counters in making sure another customer chose the right shipping insurance option. We started wrapping up my order and I said, "You are ON IT!" She gave me a smile and was just so humble. I just stood there in awe of her. Debbie, you are a legend and people know it. Please always know what a beautiful gem you are. Thank you for inspiring others with your heart to serve to the fullest. God bless you. We see you! I'm wishing you the most pampering vacation, because you deserve it. Thanks UPS Brentwood!

I usually come here first thing in the morning on saturdays to do returns/ship packages, and I've…read morenever once had an issue. The employees are always friendly, helpful, and efficient! For most Amazon returns, they just scan the code and provide you a receipt to track the return, which is nice. Also love the location, there's always plenty of parking, even when it's busy! You can't go wrong going here.

I love this UPS Store. I didn't catch his name but the young man that helped me with printing and…read morefaxing a very important document was patient, kind and professional. Even as the line grew he helped each person professionally and with care.

Here's all you need to know…read more 1). The owner gives tough love but doesn't like it when it's given back. 2). If you're a female, he might let you use the tape if you forget. If you're a male, bring your own. 3). Service is decent, employees are good at their job.

I called and asked how much it would be to print, I was quoted $.25 per page. When I went in there…read moreto print, she tells me that it's $3.00 when I tell her I was quoted $.25 per page she tells me that she thought I said copy not print each print is $1.50. I clearly asked for print not copy. Went out of my way during work to go here.

I have been a customer for quite a while. My mail box at our condos (and many others) has been…read morebroken into so this seemed to be a solution. Years on we have had minor problems but not enough to complain about. Truth to tell, all I remember was that there was a problem, not what it was. Then today. I got a phone call that they had a package for us (12/24/21) and the next time they would be open would be 12/27. That, of course, meant that I had better get on my horse and pick it up. A delivery of flowers from my son and his wife to my ill wife. Without that call, above what you would expect would be dead flowers. There have been a few other odds and ends of exceptional care. Highly recommend.

Jeremy and Leanne were amazing. They were very they were very helpful and very knowledgeable and…read morethey assisted us and they were very patient. They were very nice very kind and very informational. I would definitely suggest using this UPS if you are in the city of Brentwood or Antioch or Oakley. They provided excellent service and gave us the best advice for what we needed done

Went this UPS store again, Robert who's very friendly, energized greeted me, the kiosk worked very…read moreefficiently done within few minutes, yes i again 100% recommended this UPS store because everyone here are super professional and friendly & store is nice clean and neat.

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

I needed a notary and I needed it ASAP. I tried using Yelp to find a traveling notary but I…read morecouldn't get anyone to give me a quote. So, I called 10 minutes before the UPS store closed & they answered the phone right away. They were very nice and told me the notary public would be back at 9am the next morning. I pulled up at 10am on Saturday. Walked in and was immediately greeted. Waited just a moment for the nice lady to finish with her customer. I was in and out with my notarized document in about 15 minutes total. PS - go early. There's no appointments for Notary and call & check her schedule. She (the notary public) told me Saturday's are very busy. As she was helping me - 2 more folks came in seeking notarizations.

I am not from this area but needed AUP s store so glad that I walked in here such great service. I…read moreneeded some photos cut for my passports. They cut them for me and did not even charge me. This is a kind of service in small business. Keep it going UPS store contra Loma.