I had a last minute emergency and needed a fancy outfit pressed in a hurry. The owner was…read morewonderful. Very helpful and professional. Got the outfit beautifully pressed (it had a lot of bead work and mirrors, so not easy). Thank you so much. You made my daughter's evening!

I have been to this cleaners a few times was always satisfied but last…read more Time I took two blazers there was very dissatisfied Looked S tho were just press over. Not cleaned at all. I do like the place and will go again. Next time I will let them know. If it happens again. Barbara Davis ​​

This a little local dry cleaning business somewhat hidden away behind the small Maple/Miller…read moreshopping plaza. Just behind El Harissa Market Cafe at the end of the plaza. It's called The Clothesline. I've been going to this dry cleaner for a couple years now. I get all of my suits, dress pants and jackets cleaned here. I've had cashmere cleaned here, as well as Italian wool (Canali jacket) and other fine fabrics and they always do a fantastic job. The lady is very nice and they have a fast turn-around time. They also do alterations and repairs on site. This is a great neighborhood dry cleaner! If you live in the Crescents, Wines, Newport, Miller Ave, Water Hill and Old West Side area, or on Maple Rd, this is the place to go for your dry cleaning. Stop at El Harissa or Anthony's Pizza for a delicious lunch or dinner while you take your clothes to be dry cleaned or altered. Support these wonderful neighborhood businesses!

They do a great job and have my clothes ready in one to two days it's great and even though it's a…read morebit of a drive but it's worth it because they know what they are doing

I dropped off a fancy duvet to be cleaned in January. They were under some re-organizing so it took…read morea bit to have it cleaned. When my order was ready, I went to pick up my blue duvet and they brought out a green one. "I will be speaking to a manager." In the intervening week, I spoke to several employees on the phone; they were extremely patient with me and listened to my concerns. They said it was my duvet. I was so fired up believing they were wrong. I talked to my mom, my sister, my friends, and anyone who would listen about how I was being wronged by the system. I brought my wife to the store tonight to have it out, to confirm it was the wrong duvet. I had pictures and receipts. The nighttime manager brought out the duvet and placed it on the counter. I looked to my wife, laughing saying can you believe they're trying to pawn this on me...this thing? She said, "that's ours buddy." I am more colorblind than my dog. I am an idiot and this place rocks.

I brought a white work barong with some hotpot stains for cleaning. It has a lot of meaning to me…read moresince it has Filipino designs and was inherited from my grandfather. I wasn't sure if it was possible to get the stains out but figured I'd leave it to professionals. When I got it back, my jaw dropped. It looked good as new, no stains and even whiter than I had ever seen it. Service was extremely professional, quick, and easy. Left the clothes with them for a few days and they held it for a few days until I had time to pick it up. They have my business for the foreseeable future.

I love the TLC they give my precious cashmeres and vintage scarves. Easy access and parking, too.read more

This spot needs some updated reviews. Due to the old ones I almost didn't come here. Lazy, hater…read morepeople just don't see things: like all the change machines, the relatively clean seating area, the magazines: they only see dust-bunnies (it's a dusty biz!). Doing laundry is an un-glamorous chore and Mr. Stadium, while ever so slightly dingy and used, was everything this traveling entertainer could hope for. It was more than fine and actually quite pleasant.

I put in a twenty dollar bill the change machine only gave me 10 dollars back of change! The lady…read morethat worked that Wednesday had a bad attitude about this. An obese lady!

I haven't taken clothing to a cleaners in ages but wanted to give two wool coats the special…read moretreatment and have them professionally cleaned. One is a vintage wool car coat (shorter than the usual length of a coat) from Eileen Fisher, something I bought about 35 years ago. Another is a dark dark purpleish 3/4 length coat, with great sentimental value. So I was hesitant to turn these over and take a chance. However, I can say without reservation that Elite Cleaners II did an excellent job! The colors look more vibrant, esp. the Eileen Fisher coat, which is a dark teal. And that they use a "wet" method and not chemicals was a plus. The items were ready one week later. Yes, you can expect to pay more for their service, although I don't know if the $53.00 for two coats would be standard or not. At any rate, to my mind, it was well worth it. Now my coats are ready for the next winter in Ann Arbor!

Brought jeans in to be hemmed on a Wednesday, told they'd be ready for pick up following Tuesday…read more Received a call on Monday, told they would not be ready until Friday. Received a call on FRIDAY, told they could not hem them at all. Very disappointed in the lack of apology for stringing us along for over a week on a job they promised but could not actually come through on. We could have taken them somewhere else to be altered in that time frame. Frustrating. We'll go elsewhere for our dry cleaning and alterations.

This place was definitely a place of convenience initially. They offer essential workers a…read morediscount. The lady behind the counter was working so hard to get her orders complete. She made me aware that she wasn't doing any alterations at this time. She was so kind about it, and even gave a few suggestions on other possible places for my alterations. She was doing her best to get her orders complete as expected. My clothes were not only on time for pick-up but well prepared. Truly grateful for finding this hidden gem near the heart of EMU. I will be forever a consumer off their services. Thank you for the starter kit . Definitely the place to go for a quick turn around.

I had a bridesmaid dress purchased used off Poshmark. The seller was a disgrace and sent a dress…read morethat had never been cleaned in any way since it was last used and in addition to stinking it was covered with stains- food, booze, sweat, ewwwwww- and who knows how long they had been there. Took it to this place and it was like "challenge ACCEPTED." They dry cleaned it but couldn't get everything out. Came back to pick it up and they suggested they could maybe wash it with soap (it was a mesh material). I'm very happy to report the dress is totally stain free and smells like nothing, just a clean garment. Woo hoo!

It would be helpful if the store had a voicemail or information on their website stating they're…read moreclosed for the summer. I called three times and went to the front door only to find a sheet of paper. Terrible communication skills. They were even recommended to me as THE place to go...but I guess not.

Who closes for 3 weeks between December 11-January 6. There was information mentioned of this when…read morehe dropped off. Got there with a note on the door. My son was unable to get his clothes before he heads home and the studies abroad.

I don't normally go out of my way to leave bad reviews, but you need to be warned before brining…read moreyour expensive garments here. First, dress shirts. They use a large press to flatten your shirt. This leaves the collar squished. This also leaves wrinkles in your shirt if they didn't lay the shirt perfectly down. Second, trench coat. I specifically asked if this place was capable of cleaning a Burberry trench coat. A large investment, for me. They said yes. They broke my belt. The buckle was completely broken. Yes, after bringing it back they tried to "fix it". If you know Burberry, you know you cannot simply buy another belt because the dye lots differ. I would never bring an article of clothing here.

I dropped off two sweaters to be dry cleaned. When I got them back home I saw that they had both…read moreshrunk considerably. I returned to Iris Dry Cleaners with the sweaters to complain. They acknowledged that they had shrunk and were willing to "resize" them. When I picked up the sweaters again they were terribly misshapen and no longer wearable. Iris Cleaners did not offer to refund me the price I paid for the dry cleaning or for the the price I paid for the sweaters themselves. Needless to say, I no longer patronize this business.

This place is amazing. For only $30 ($20 for the first time if you use a coupon on their website)…read morethey pick up your laundry from your apt. door (NONE OF THIS LEAVE YOUR LAUNDRY ON THE SIDEWALK NONSENSE) wash it, fold it, and give it back to you -- I even got a super nice note! You also meet the person who is doing your laundry so you know exactly who is handling your items, which I really appreciate. I used to think it was a waste of money to use a laundry service but then I realized my alternative choices have been to lug laundry down 3 flights of stairs to my apartment laundry room, which leaves my clothes disgustingly damp, or to haul my laundry down 3 flights of stairs into my car and drive to a Laundromat. Both of those options sucked, and I'm so happy to have found this service. TL;DR: This service is amazing and worth the price.