I do not recommend Serene Lux Cleaning Services…read more I hired this company for a deep clean prior to moving into my home, and the experience was extremely disappointing from start to finish. The owner provided a quote without ever viewing the property, which should have been a red flag. Two cleaners were sent out, and after approximately 8 hours, they left having completed only about half of the home. The areas they claimed to have cleaned were not done thoroughly or professionally. Despite this, I was told I still needed to pay the remaining balance because the workers "showed up and worked," even though the job was incomplete and poorly done. What was most concerning was the lack of communication and accountability: The team became "overwhelmed," yet I was never informed while they were on-site, even though I was present the entire time The owner later admitted she received updates and photos from her supervisor but still did not notify me Instead of correcting the issue, I was offered the option to pay additional hourly fees ($50-$90/hour) for someone else to finish the job that should have been completed initially I expressed my dissatisfaction and even provided photo evidence of the incomplete and poorly cleaned areas. Despite this, I felt pressured to pay the remaining balance to avoid potential conflict after just closing on my home. This experience was unprofessional, poorly managed, and not worth the cost. A deep cleaning service should be thorough, organized, and communicative--this was none of those. I would strongly advise others to choose a company that conducts an in-person walkthrough, provides accurate estimates, and stands behind their work.

Donta was excellent. She was pleasant to work with and I will definitely request her again! Thanks…read moreFor the excellent help!!

They cleaned well but arrived late when I requested they come earlier. Made a big deal about street…read moreparking, which is fine, I understand wanting to avoid towing (although I assured them that would not be an issue). They then did not return for follow up cleaning without notifying me which really upset me because I could have made other arrangements.

I have only had these people once so far. They are scheduled to come every 2 weeks. The place was…read moreby far a way the cleanest it's ever been. We've had 2 other maid services that I thought were pretty good. But this service blows the others away.

Such a blessing! Tara did an amazing job cleaning and made the place smell wonderful. She also was…read morevery kind. Highly recommend!

Houston Pro Cleaners gets 5 stars from me! I requested a quote for a deep cleaning and in less…read morethan an hour I received an incredibly fair rate. I had family coming into town in two days, so needed the service ASAP. Once again, I was met with a quick response and a code for a first time cleaning discount. They worked with me and my schedule to ensure they were able to meet my needs before my guests arrived. On the day of our scheduled cleaning I was met with a professional, attentive, and thorough cleaning crew ready to tackle the job. I cannot say enough about how impressed I was with their attention to detail, especially focusing on my biggest concerns- the baseboards, blinds, and vents. Tara came fully prepared with everything needed to make our house sparkling clean and smelling amazing!!!! I definitely recommend using Houston Pro Cleaners, and will be requesting another cleaning from Tara in the very near future!!! Thanks again for the wonderful customer service and for spring cleaning my home to perfection! Thanks again for

I had a move-out cleaning. When I first arrived to grab the last bit of our things, the cleaners…read morehad just arrived. They were VERY friendly and they were hard at work cleaning the window sills and bathroom upstairs. We left and didn't come back until the next day. The kitchen looked amazing and all the counters were great! But the floors weren't swept - AT ALL. And it was rather egregious with dust bunnies and leaves that had blown in, so I don't think they forgot. We also paid an extra $40 for grout cleaning in the master bath, but that wasn't done. It looked like they ran out of time? I had filled out all the information on how many bedrooms and baths needed cleaning, but I don't know how long they had allotted. I came back the next day to sweet and scrub the bathtub and grout myself. I let MyHoustonMaids know and the manager contacted me and refunded just the amount I paid for grout cleaning. I'd use a different company next time - especially for a move-out when you don't have time for them to come back and fix it. You get what you pay for, I think, and this company is quite cheap.

This never went right from the first time they cleaned my house. The team was nice and personable…read morebut the cleaning was not very good. A lot of corners cut and just carelessness-- Moroccan rug sucked up into vacuum cleaner making a large hole, acid used in my stainless kitchen sink causing a chemical reaction that created rust on the stainless, scratched the stainless on my fridge (looks as if they used a scrubbing pad in it and if that isn't enough-- out fitted sheeted were put in the beds inside out and too sheet an quilt put on sideways. Just so disappointing. I wanted to like this company but each cleaning brought new problems and damages. The lead cleaner left her crew at my house without supervision for my last and final cleaning!

First I would like to say the customer service is FIVE STARS on its own, so polite and kind and…read morereally those are my kind of people (in real life)... Mr Jose and his team did an AMAZING job, didn't miss a thing, and kept our home spotless. They paid close attention to our request, each and every cabinet, wall, and corner was spotless. They provided excellent cleaning services, and we would be delighted to book them again in the near future and I highly recommend them. Thank You Mr Jose! Bye for now

Jose and Jenny are wonderful people who always do an outstanding job. I am very pleased with their…read morecleaning service. They always go the extra mile and always give 110% effort. I HIGHLY recommend them!!!

Very responsive and friendly. Available for a move out clean on SUNDAY! Fantastic value and a…read moregreat job! Will be using them again.

The absolute worst deep cleaning i have ever experienced. I had asked to make sure if they can…read moreclean the stains and i had asked if they could clean pet stains and i had even shown them pictures of the room before hand and they were very confident in being able to clean it up. they slow up to my house twiddle their thumbs and let me know that they can't do anything about it. completely waste my time and take my money and don't even bother cleaning up after themselves. they let me know that there's nothing they can do atleast. but why would you lead me on and lie to me until you got here and took my money?? the room was left the complete same and if anything i feel as if it got even dirtier.

Great attention to detail, they work with you and your needs. They also do extra stuff like fold…read morelaundry for an additional charge. My cleaning lady is the best and she puts extra attention to everything and makes my house like a retreat! She just had a granddaughter and still came the next day to clean my house

I am incredibly picky when it comes to my house and it took a few companies before I found Opulent…read more I cannot say enough good things about them!!!! The crew of ladies are FABULOUS!!! They're fast, detail-oriented, and wow can they work! After they clean my house, it always feels sparkly clean and they are consistent! I have been on their bi-weekly service for a while (I never give reviews after just one time) and they are incredibly reliable and communicative as well. If you're looking for a great cleaning service then Opulent is the right choice. Even my mother in law was impressed!! (And that's saying something!) Thank you Opulent, I'm so glad to be your first review and a very happy customer!! :)

THE BEST cleaning I have ever had. Took my apartment from somewhat dirty to FLAWLESSLY clean…read more Attention to detail and value with each cleaning is unmatched. I highly recommend this cleaning service to ANYONE. 10/10. Trustworthy and works with incredible integrity.