I ordered a toy chest for my granddaughter for Christmas and added her name only to personalize the toy chest. There was a section that was a default birthday, and they added that which was wrong. I did not choose that date however when I called customer service that made me pay for the changes to the top piece of the toy chest. *****Buyer beware of default birthday when ordering this item. They could have sent me a courtesy replacement but they charged me $25 plus shipping. I will not order from this company again. read more

I have gotten many gifts from My Bambino and I found them to be so wonderful with whom to deal and their products are exceptional. I get all my baby gifts from My Bambino even when I knit a baby afghan to go with the gift. read more

I ordered the college piggy bank, the item is adorable. However, my order was the wording in purple, with 3 hearts also in purple. It was just as i ordered in the email confirmation with the preview as all in purple. Some reason they did the hearts in black. The head hand painter said " said the order on our end came in as they hand-painted it with the hearts in black. I am sorry that your preview was in all purple." I guess its not up to the customer read more

Great products with beautiful personalization. Local pick up if you are in Milford, De which is great. The artist, Felicia does amazing work along with the owner, Michelle that creates the designs. Love this place for all the variety and read more

I ordered a beautiful toy box for a baby gift and paid $149.99 plus $21.99 for shipping. The package arrived quickly via Fed Ex, there was a tiny chip on the side panel (which I was going to ignore) my husband could touch it up. When he started to put it together he found that there were two holes drilled with a "3" hole bracket. Since it was a custom toy box with a name on it, he proceeded to drill the missing holes. I contacted customer service and the response I got was "Maybe our assembly directions are outdated" if so, then why did they send a "3" hole hinge? I asked for compensation on the item and it took them 3 days to respond, with a $20 credit...seriously??? All this money spent and my husband had to do the repairs? I am very disappointed in the company and the customer service. read more

I have bought several of the fixed hand painted personalized stools for the past ten years for grandchildren. They are treasured by each family and used daily. Their quality is reflected in the fact that the paint and the stools stand the test of time. Many companies sell these stools but this company, My Bambino, really stands behind this product. When I had concerns about the latest stool I purchased everyone from customer service through the office and the owner herself worked with me directly and with great integrity to make sure that I was provided with the top quality stool I had ordered. Do not hesitate to order from My Bambino...they are real people who really care about their business. Previous reviews here that are critical of their customer service just have to be bogus reviews. Everyone at this company worked, not once, but twice, to assure that my purchase was perfect, neat, and long lasting. Never for a minute did they suggest anything other than complete customer satisfaction. You don't know me, of course, but you can trust me on this! read more

The customer service here is great. I ordered personalized book ends for my sons room through Amazon. After receiving my item, while putting it together I found that the holes on one side of the book end were drilled backwards and did not match up correctly. After contacting Amazon about the issue I immediately received an email directly from Don at the business apologizing to me. I was also reassured that my item would be replaced no questions asked. Don asked me to send photos of the defective item because the feedback is important to him to ensure the best customer experience. I sent photos, was thanked again for my business and told my item replacement would be shipped immediately. This business was great to deal with and definitely made me feel like a valued customer. I appreciate that and will be doing business with the again in the future. I highly recommend them! read more

I received a rocking chair as a gift that was order from this company! Initially, I thought it was the cutest little accessory for my son's room, and he enjoys sitting on it at story time. I had this chair for exactly two days, and the paint began to rub off on my son's skin, clothing, blankets, and diapers. I contacted the giver of the gift, and was told that the chair cost $200 to be hand painted and it should not be bleeding paint. She contacted the company and was told that they have had this problem in the past with pastel colors, it never primary colors. Pictures were sent, and this was their reply: "Sorry for the late response. We have reviewed the photos you sent us and it does not appear that any paint has been removed from the chair. We have painted plenty of chairs with the same design and same color palette and that is exactly what they look like. Sometimes you can see through the paint a little bit like in the yellow part of the boat because it is painted onto a similar color. For future reference I want to make sure that your niece is aware of our hand painted instructions. We send a small instruction slip with each hand painted order but I will give you the instructions for the protection of the paint. We recommend that harsh chemicals are not used to clean the chair. You can use a damp or dry cloth to wipe it down occasionally. It is also important to note that sunblock, bath, and skincare such as lotion can affect the paint. I hope this helps! We appreciate your business and thank you for your order. Julie" So in other words, never mind that we told you this happened before with pastels, never mind that you showed us the paint wiped off your child with an unscented, chemical free baby wipe... We aren't doing anything for you even though you have a defective $200 kids chair. For the record... 1. The chair hasn't been cleaned yet, it's brand new. 2. NO harsh chemicals are used in my home or nursery. 3. My nursery furniture is only dusted with dry microfiber or Swifer cloths. 4. I don't put sunscreen on my child in the house. 5. If it was from "lotion", it wouldn't have been on his pajamas and blanket as well. Poorly made products! DO NOT WASTE YOUR MONEY! read more

My Bambino - Gift Shops Near Me - Milford, Delaware

How cute is My Bambino! I love the background story on this charming little store. Not only does it have a series of design collections where you can actually get items customized for a more intimate gift but there is also a category that is called "Top Gift Picks" where you can see what the top sellers are and trust me it's worth the investment. This store comes in handy, if you are looking for a sweet gift to give to a family member or friend who's expecting; or even buy something for your family from cute Popcorn bowls to personalized Pet gifts! read more

If you're trying to find a gift for a baby shower, toddler, or small child this is the perfect place to look. There are many options under $50 and you can find tons of unique merchandise. If you are not in Deleware, be sure to check out the website. The site is fantastic, super well organized, and easy to use. I highly recommend My Bambino for a creative, unique gift! read more

Awful awful awful customer service! I'm not sure who taught these people how to run a business!! I purchased 3 rocking chairs for a total order of just over $400. When I checked out my shipping charges were $23. I get a call 3 days later saying there's a shipping surcharge of $40 and that I would have to pay for it because someone obviously had to pay the shipping and she wasn't willing to eat that cost. My response was essentially that I never should have even received this phone call given the amount of business they were getting in one shot & that if that was their shipping policy it should have auto populated on their website, I shouldn't be receiving a call days later telling me you want me to pay more! I actually would never have had an issue if the shipping had populated as being $60 on the website at checkout but to receive such a phone call is absurd! As a business you can either charge shipping based on cost of the item which is what they advertise they do, or you can charge by weight/size but you can't have it both ways so that you're making out on the shipping when the item is smaller but expensive, but then changing your business plan when the shipping would cost more than what you charge for that priced item. In what business is it worth losing a $400 order over $40 in shipping that YOU as the merchant screwed up?! So I said, "That's essentially like giving me a 10% off coupon code so I understand you can't change the shipping cost so charge me for the shipping and can you give me a discount? Lisa's reply was "ALL of our promo codes exclude rocking chairs." I think she missed the point but the best part is I later found a promo code for 10% off that is still valid that does NOT exclude rocking chairs!! So, as I said to Lisa, (who by the was was rude, unhelpful and lacked any kind of empathy-or business sense for that matter) moral of the story is she could have done something, especially given that fact that there is currently a valid 10% coupon code, and instead CHOSE not to. Shame on Lisa! And having the audacity to call your consumer and tell them they need to pay more?! You've got to be kidding me! There are way too many other options out there for me to ever recommend them or use them ever again! Terrible customer service, rude on top of it & a terribly run business even from a business profit standpoint!! read more

Excellent experience! Great customer service! I ordered a personalized popcorn bowl for my son and his wife for Christmas, it arrived within stated time but the lettering color was incorrect. I emailed them and they immediately sent a corrected bowl....that is perfect and will make a wonderful gift. I recommend them and would shop here again and again! read more

Whether you're shopping for that perfect gift for your own little or for a baby shower, birthday party, or even specialty holiday gifts, My Bambino offers more than you'd ever imagine. It is little wonder that this shop and online store is so popular for personalized baby gifts. Little girls will love the personalized jewelry boxes and the piggy banks are perfect for both boys and girls. My Bambino also offers awesome personalized luggage and school gear for your little traveler or school aged child. You don't have to have a child of your own to love this store, but you will definitely think about it whenever you have a child to buy for. Definitely a one-shop-hook! read more

First off, I don't know much about kids. I was pretty stumped on what kind of gift to get until I ran into My Bambino. I went for a shelf and it was very well received. being able to put her name on it and a specific image was PERFECT. They've got tons of other items too so check out their website. For a customized gift the price was very reasonable. read more

My Bambino has the cutest stuff. Everything has the option to be personalized. It makes for great baby shower gifts. Also kids love it when they get something for their birthday and it has their name on it. I have 4 nieces and 2 nephews and the younger ones would love most of what this site has to offer. Definitely the place to go if you have a kid's birthday or baby shower event coming up! read more

Margo was very rude! I cancelled my order as their flawed process creates a shipping label when the product has not been shipped, giving the customer false expectations. read more

I wish I could put together the MyBambino book shelf we received but... alas it did not come with the right screws. Attempts to contact your company to have the parts replaced have gone unreturned. Your instruction sheet does not list the size of the screws (and what appear to be cam lock connectors) so there is no way to order it from anyone else. So here I am, stuck and griping on yelp. Blah. read more

Oreded 2 stools from my bambino, I received them promptly. One for a boy and one for a girl. They are exactly alike except one is wooden and one is painted white. They instrifor the girl stool was entirely different than the other one. More hardware, screws marked M that wasn't one the instruction sheet. I am not satisfied at all with this product. I left message with customer service and haven't received a call back! Very disappointed with this stool! read more

Terrible experience. And terrible customer service. We bought a bank for our daughter. It was small, but she is a baby, so no biggie. We didn't open it for 6 months and when we did, the "paint" they used for personalization smeared all over. It looks awful. Instead of sending a replacement, they wanted me to pay to send it to them to "get it fixed". Their products are cheap quality, so it would have been easy to send a replacement, but they didn't. Crap products. Crap customer service. Lost me as a customer. read more

I ordered a bank for my son's first birthday. When the bank arrived, the colors were so light, my son's name was difficult to see. I contacted customer service and was told that they were using a standard color pallet and they were unwilling to do anything to rectify the situation. If you're looking for that special personalized gift, look somewhere else. read more

Very disappointed in my order. Deceptive ordering for jewelry boxes. Picture does not show what you actually get. Called company and they would fix AT MY COST. Would not assume any responsibility. read more