I am writing to express my disappointment and frustration with the service I received at this dealership. After purchasing my car in September, I immediately noticed issues with low coolant and shifting. When I brought it in for service, they were unable to diagnose the problem and charged me for the visit without mentioning the oil leak. Despite multiple calls in November, I was ignored when trying to get the oil leak fixed. The situation worsened when they put the wrong oil in my engine during a routine change, and I was left without a car for an extended period. The Plainfield location eventually fixed the oil leak but caused significant damage to my engine. The manager at this location was unhelpful when I called for assistance. Although the Plainfield dealer replaced my engine, new problems have arisen, including loud valve train noise, oil consumption, misfiring on two cylinders, and metal in the oil. I'm unhappy with the delay in getting a loaner car. read more