Excellent service today. Took my iPad in because after falling on the floor it would not start up…read more Turns out it just needed to be reset and there was no charge. When I went to pick it up I asked about a new docking port on my iPhone. The gentleman took one look and using his tweezers removed a little ball of pocket lint. Thank you for fixing what was broke and nothing more!

Brandon was terrific. He opened early for us and was able to replace my daughter's screen in less…read morethan an hour. He replaced both of our screen protectors for a great price. I can't recommend this place more.

Excellent customer service!!!…read more Both employees were quick & efficient at helping me get my phones switched over. As I waited I watched a family with two little kids come in for iPad help & it was great to see how helpful, patient, & nice they were. I will continue to go here for any & all of my cell phone needs!

I called and got a quote about some repairs (replacing the screen and LCD array), asked about…read moreappointment vs walk-in. I walked in, dropped off my phone, and picked it up a few hours later. It was only when I was picking it up that they told me that my iPhone would flag the parts they used as being a problem, but that I could just ignore the flags. They did not tell me that I would no longer be able to monitor my battery health. They did not tell me that the replaced screen would have poorer quality. I was irritated that they didn't disclose that until the work was done, but was willing to live with it. I immediately noticed the change in image quality, but I didn't have time to bring it up. I took my phone home... and hours later, there was an apparent defect. There was a single line of pink, glowing vertically across the face of the screen. It came and went... I restarted my phone, but that didn't make a difference. I had to go out of town for work, but planned to bring it back as soon as I was back in town. Unfortunately, less than 48 hours after the repair, my phone began to become less and less usable. One of the corners showed a 1x0.5 inch area of randomly colored screen. The right-most side of the entire screen was completely black, gradually lightening towards the left side. I took it back in and immediately got a prickly response, with them stating that that was clearly damage (and thus, not covered by their warranty). I was flabbergasted, as I started having issues only a few hours after their repairs were completed. I hadn't dropped my phone or done anything that might cause damage. I'd paid ~$250, spent significant time getting it repaired, been accused of damaging my phone, and my phone was now less usable than it had been with the original damage. They consulted with someone elsewhere and begrudgingly told me that they'd replace it again under warranty, despite the fact that "it's clearly damage." They replaced the screen and LCD array. It's been fine since, though the image quality is still significantly lacking. It feels crappy to fork out the money for repairs that feel subpar. It feels crappy to have people strongly imply that you're dishonest and taking advantage of their warranty. It feels crappy to have information about the repairs withheld until they've been completed. I'm glad I can squeeze another year out of my phone, but I won't be back and I won't be recommending this business to anyone.

I bought a new phone yesterday and between the shoddy service at the phone store and myself, my…read morephone created a login password that we did not know. All of my information had been transferred to my new phone and off my old phone. I knew nothing about the operation of my new phone yet and couldn't even access the phone. I knew if they factory reset my new phone I would lose all of my information, pictures and other items. The phone store couldn't even figure how to factory reset my phone. They basically threw up their hands and sent me down the road to 360 wireless to unlock my phone. The guys at 360 wireless quickly factory reset my phone and i was on my way. They not only restored access to my phone but took about a hundred pounds of stress off my shoulders. Thank you

Worst place I've been too, they took my brothers phone to fix for water damage, it was supposed to…read morebe done in less then a week. It took three weeks and they didn't even fix it. It still wasn't working, they guy set it had trouble with a rebooting thing, they spent a week and a half to get one part installed (including shipping to their location) then he wanted us to pay a $25 labor fee when the phone wasn't even fixed. I got a full refund and all of the old parts back in the phone. If i could give back 0 stars I would.

I flew into Boise and my phone battery blew up like a marshmallow in a microwave on the plane. No…read moreone in Boise serviced my model of phone, but Elite Wireless did! They ordered a battery in for my phone and fixed it overnight. Super fast turn around. My phone works great now, can't even tell it was taken apart. Same functionality and screen appearance, I am so thrilled. It's been over a week also and I had to get back on a plane and no issues! Thank you Kenny!

Darrin, customer service rep., was friendly and understanding of my frustration, when I had to make…read more5 trips to their location, to get a battery replaced on my iPhone. Technician and part owner, Kenny, was non-apologetic and couldn't give a damn, that I was unhappy with his customer service skills. I will NEVER give this business another dime of my money, I guarantee it!

I had trouble using my Apple ipad past few mos. I called the Apple Store, I went online to schedule…read morefor help--impossible. While I was reading their reviews which is a 0 in customer service. I found iPhone,iPad & iToy Repair onYelp with *****customer satisfaction. I called them yesterday, I spoke with AJ who told me to come in and I didn't need an appointment. Iwas in today, saw Josh the owner. He was amazing and in 15 min. he fixed my ipad problem easily, taught me about my ipad, and explained my android phone ring volume problem==I was holding my phone too tight when talking on it. Not only are they so knowledgeable, I felt important to them. Customer service the way it should be without all the grief. They are the best!! I am a customer for life. My experience with Apple so bad, I was going to purchase the I6, forget it! Thank you so much!

No real happy the replace the back glass on my iPhone I was ok with the failure to communicate with…read moreme on status unless I called or showed up to check on it. Was willing to let that go as he was really friendly and apologetic. less than a week later the back glass they installed shattered with no impact at all not real sure that with the cost of 225.00 if it is a workmanship or a quality issue. Really frustrating.

Easy understandable explanations of laptop issues and what s needed for repairs. Well fine with…read moreprofessionalism.

I would give you ten stars!!! Wonderful service! I dropped…read moremy phone, and the top half of the screen stopped working. I contacted several stores, and iFiandRepair had the most competitive prices. But it did not stop there; they were ready to fix my phone the same day within one hour! When I came to the store, they did not have the original screen; however, they changed my screen to the refurbished one until they got the shipping with the right screen I needed. And then, FREE of charge, they replaced the refurbished to the new screen. This store is fantastic, and I will use it again if needed. I strongly recommend using their services! They made me feel like my phone problem matters, and they want to serve me. Thank you, Jason, for your outstanding service!!!

Javier was amazing! My iPhone touch screen stopped working and it was stuck in airplane mode and I…read morecould not use my phone. I called (on my home phone) to make an appointment, and Javier was able to walk me through rebooting the phone -- and now it's working! I am so grateful, I definitely recommend these guys with 10 stars!! Thank you for taking the time to help me over the phone!

Went in to there new location and I most say it is very nice and super clean the guy that help was…read morevery professional. Fix my phone in 25 mins .

iMaster Repair saved my iPodTouch! I just got my iPod Touch back from having it repaired by…read moreiMaster. I was very impressed. Not only were all my songs (6000+) still on it but my software was also updated to 12.5.7!! I was afraid that I'd have to toss my iPod Touch in the trash but iMaster saved it. The "geniuses" at Apple said that my iPod Touch was considered "vintage" and they no longer support it or carry parts for it. They did try to sell me a new iPod Touch. Thanks again for saving my iPod Touch. For any of my fellow "iPodTouch: dinosaurs out there....don't toss your iPod if you have a problem. Send it to iMaster. You will not be disappointed with the results of their work! If I could give you more than 5 stars I would do it!