Reserved a co-working space and then had a number of meetings added so I upgraded it to an office…read more They charged me for both. Unable to speak with anyone on the phone (because they said they do not have any native speakers) so I keep getting emails back from the "case" I had to submit. They finally (four emails later) agreed to credit me and then only issued a credit to my account instead of back to my credit card. Three emails later, no response. I will need to dispute it with the credit card company now. Offices were great, I have used them 10+ times. The last 3 times though they have been dirty and even though I lock the door, they walk right in while I am on a call where I am on camera and presenting. No apologies or explanation.

From the owner: For more than 30 years, we've helped businesses find the right way to work by creating the perfect…read moreworkspace for their people. Our extensive network of locations enables companies of all sizes to work wherever and however they need, being part of a global business community of 2.5 million people.We believe in giving businesses choice, flexibility, and access to a thriving community. We create bright, inspiring workspaces that can be customized to individual needs within consistently professional environments. Our office space, coworking environments, business lounges, and meeting rooms come with everything taken care of. Experienced, friendly teams organize all the details and services so people can be more productive and stay focused on what's important.Our office products also offer a benefits program with exclusive discounts and bespoke procurement support, ensuring businesses have access to tailored solutions that enhance their efficiency and value.Our flexibility sets us apart. Everything we do is on flexible terms, so businesses can effortlessly scale as needs change and take on workspace that's right for them today and tomorrow, wherever they need to be. By building a global network of workspaces, we enable businesses to work closer to home, closer to clients, and closer to new opportunities.

I tried another shared office arrangement on West St. in Annapolis for a year, but the set up there…read morewas not quite right for my needs. I toured Launch Workplaces LLC in Edgewater and found the facilities there to be very bright and nice. You can rent a stand alone office on the 2nd floor in the Launch suite or have a monthly contract for mail and other services and use the nice conference rooms on the 4th floor. I chose the latter, since this is a secondary office location for me. There are three conference rooms of varying size, all close to the receptionist station. Booking is available online. The facilities and amenities are attractive. If you are a professional or small business person in search of a part time or occasional use business location, check this place out.

I reserved a room in March 9 for Tuesday through Friday. On Thursday our governor started the…read moreprocess of closing the state due to Covid 19. As I left I told the front desk I would be canceling Friday due to Covid. They said they would take care of it. I spoke with someone at the call center when the invoice came in, still with Friday on it. I explained the situation, they initially said you have to cancel 7 days before, but quickly said "wait, you just did this Monday, I'll cancel it for you". It is June and they are still requesting the fees for Friday. I have talked to many different people explaining the situation. There has not been a resolution.

From the owner: For more than 30 years, we've helped businesses find the right way to work by creating the perfect…read moreworkspace for their people. Our extensive network of locations enables companies of all sizes to work wherever and however they need, being part of a global business community of 2.5 million people.We believe in giving businesses choice, flexibility, and access to a thriving community. We create bright, inspiring workspaces that can be customized to individual needs within consistently professional environments. Our office space, coworking environments, business lounges, and meeting rooms come with everything taken care of. Experienced, friendly teams organize all the details and services so people can be more productive and stay focused on what's important.Our office products also offer a benefits program with exclusive discounts and bespoke procurement support, ensuring businesses have access to tailored solutions that enhance their efficiency and value.Our flexibility sets us apart. Everything we do is on flexible terms, so businesses can effortlessly scale as needs change and take on workspace that's right for them today and tomorrow, wherever they need to be. By building a global network of workspaces, we enable businesses to work closer to home, closer to clients, and closer to new opportunities.

Held a team kick off meeting at the space in Jan of 2020. Convenient location, easy access, clean…read moreand new space, very reasonably priced. I look forward to renting again in the future.

Wonderful place! Rent is perfectly priced, parking is free and accommodating to customers,…read morephysical plant beautiful, free coffee delicious! Staff very friendly and helpful, great mix of tenants. Happy to have my business there!

Haven is an awesome place to work! I was looking for shared office space in Baltimore, and they had…read morethe best facilities, pricing, and amenities (free parking and coffee, thanks!) Nice staff and events too. I decided to get a virtual address for my business in Maryland. Highly recommend.

I booked an office at the Intelligent Office in Rockville to have a quiet space to work and have…read moreimportant meetings. The staff explained the booking process, hourly space rental cost, and answered my questions. The office space I used was very cozy and clean. It was quiet and the bathrooms are conveniently located a couple of doors down. There is Wi-Fi, K-cup coffee, and some small snacks. The person who confirmed my space reservation was nice enough to come out, introduce herself, and ask if I needed anything. Front desk staff were also nice and hung up my coat. Overall, this was a pleasant experience and I would come back and reserve space again of needed.

We used Intelligent Office yesterday for a work event for our team. Their office space was clean,…read morespacious and staff amazing. Top notch all around.

I have now been here 6 weeks and this is the nicest place to work. The receptionist Shawntaye is…read morewonderful. She is friendly and extremely efficient. I don't have to worry about packages or mail, or my clients. She greets my clients as if they are her own, and they are comfortable here. I will be here for the long-term, and I am glad I chose Launch.