Let me preface this by saying I have used Muttlee Crew for YEARS with my previous dogs who passed several years ago as well as my current dog. I used to always be happy with the quality of the work and the reasonable pricing. I'm not sure what's changed but both have changed dramatically. The last two grooms have been less than great and $70 for a 12 lb dog?!? Really? And who cuts a Yorkie's head short? She looks ridiculous. To make matters worse, they charged me a late fee because the computer showed me as "late" because I had to wait for the customer before me before I could check in. The girl at the front desk said she could waive it but my receipt still showed the charge. I'm going to have to shop for a new groomer as this place has gotten worse over the years. I received a response to my review on Google from the owner, who said I should have addressed the late fee when I was there - I DID and was still charged the late fee. They also seemed surprised that my dog was a mixed breed despite her having been groomed there many times. And the most laughable part was them saying my 12 lb Yorkie/Jack Russell is a medium dog. Ridiculous. read more

My Chihuahua mix, Chico, has been going to Muttlee for virtually all of his 16 years. The groomers take exceptional care of him. He has always been apprehensive about grooming, but the staff at Muttlee go out of their way to ensure he is feeling comfortable and safe. After his last grooming, the receptionist saw he was nervous and held him in her arms until I came to get him. I can't recommend them highly enough. These people truly care about the pets they groom. read more

Very nice employees, they listened to what I wanted and explained why it wasn't totally possible. I left with my fingers crossed! They did a great job, full groom. I recommend I will gladly return!! read more

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My dog is banned because the groomer was yelling at the receptionist about how she tired to bite her but from the sound of how she was yelling from the back it seemed like she was a mean person. My Rot Venus is a bigger more "AgGrEsSiVe" breed but she was nice to the receptionist and the people who were in the waiting area/lobby. Even let them pet her. I give the benefit of the doubt to the groomer because this was Venus' first time going to a groomers ever. She is a bit older as well, she's 4 turning 5 in December. Her nails just became way too sharp and kept cutting me so that's why I took her to this shop. This was her first and last time. It sucks because they did a good job and even got to do her nails too but I guess she was too scary for them. They did a great job if you have a very well trained small dog i'd recommend this place. read more

Muttlee Crew Pet Care - Venus the Rot - Pet Groomers Near Me - Kissimmee, Florida

Have gone to Muttlees for years for the products like Fromm dog food and their grooming!! Always great service and they take excellent care of my dog. The employees have always been nice read more

Minimum grooming - All they want to do is trim down to charge more - when is unneeded (pet not matted) they always insist in just trim down - nails and face barely touched read more

Very friendly staff and always did a good job grooming our Dachshund. He's a nervous dog and they did a great job with handling him. We moved and haven't been able to go in because of the distance but wanted to give credit where it's due! They always have cute bandanas to put on the pups and Toulouse always seemed happy when we picked him up. read more

I have to change my rating because the last few times we went the service was awful. Whoever was manning the desk was super rude and could care less. Luckily the girl who used to be at the desk was grooming -- and she was sweet and took good care of my babies. However, when I reached out to a manager I was told "maybe it was an off day, and she's new". We found a new groomer, which is much better. read more

I took my Maltipoo and Yorkie mix to be groomed. I was apprehensive about going to a new groomer. They listened and asked questions so they were clear with what I was wanting. Both dogs looked great!!! Very friendly and easy to work with. I will definitely be returning. Thank you! read more

Muttlee Crew Pet Care - Pet Groomers Near Me - Kissimmee, Florida

Be very very careful about taking your pet here. They traumatized my very sweet little dog. He's been groomed for 13 years by different groomers and have never had an experience like this. I couldn't recommend this place to anyone who cares about their pet. read more

Everyone was so nice here! They did an amazing job on my black lab, Abby. I had her bathed and trimmed and everything. She looks so cute! Couldn't be more pleased. And the prices are very fair. This is my second time here and I will be back. Thank you to everyone there! read more

My dogs have gone here for years and not had a problem until recently my dog went in for a grooming, was cut, and resulted in a hefty vet bill and the groomer took absolutely no responsibility for the injury. Very disappointing. Make sure to double and triple check your pets before leaving this place! Very irresponsible. read more

The best groomers in town my dog was matted badly, they came and picked him up in the doggy taxi service. Which is amazing and saves a lot of time... Great price... Friendly people... This place is a must! read more

Muttlee Crew Pet Care - The best groomers in town.. Truly amazed - Pet Groomers Near Me - Kissimmee, Florida

I've been taking my dog here for years ! It's the only place I will trust with my fur baby :) Everyone is friendly an helpful. I can't thank you enough for taking the time to help my dog get adjusted to the surroundings. He can be a bit of a baby when he leaves his mommy LOL.. read more

They were so sweet! The store is really cute they have so much. I got my dogs nails done and a bath and it's the best we have gotten so far. The prices are amazing. Previously we went to petco but I'm so happy we found this. They have really cute treats for $1 and even doggy birthday cakes for $16! They also give a Disney and military discount. Highly recommended read more

We love coming to Muttlee Crew Pet Care, we have since moved out of the area but we continue to come back as they care for our pets really well. read more

Excellent service and very accomodating; considering I did not have an appointment. Very chic, trendy and organized. Great customer service! read more

Muttlee Crew Pet Care - Before - Pet Groomers Near Me - Kissimmee, Florida

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I took my Bichon here for grooming. They burned his pad with hot clippers. And tried to hide it from me by not telling me. Also he does not look like a Bichon. I would not recommend these groomers. read more

Very friendly always remember my pets. The pets come out looking great from their bath and they have a frequent buyer program for both products and baths. Would definitely recommend. read more

This place is the cutest for your pet. They always have availability. I have an american bully who is not the smallest and for the price, you can't beat it! read more

This place is good and, my dog is happy for it. Quick service. Clean establishment

Let me tell you. I'm now been there several times. Everyone is very nice and both dogs come out clean and fresh.

I had brought my dogs there a few times with no issues. Last time I brought my little dog in, he was matted. The groomer took ALL his hair off. He was bald! Too lazy to brush and dematt they just shaved him. I will NOT go back again!!! read more

I have been bring my small breed Maltese here since he has been able to get groomed ... everytime he has come back looking superb! They do what I ask them to do every single time for my "charming man" read more

I went to Muttlee with a happy energetic, confident dog. After I picked him up I noticed he's not the same, I realize that new sights, sounds can be a little overwhelming but a day later he seems traumatized over the experience. The communication with the staff was very lacking and could use some work! read more

I've been coming here for a little over 2 years, maybe even more. This is the second time were I asked them to give my schnauzer the schnauzer cut and they decided to cut all the hair. I even told them over the phone when I made an appointment to put in their notes not to cut all her hair off, but to do the specific cut and the lady had said she'll take care of it. My dad even mentioned it when he went to drop off the dogs to do the schnauzer cut and they said okay. When he went to pick them up he kindly asked if he could see the dog before paying and they declined him so he went ahead and paid for the cut, he then saw that they decided to cut all her hair. When he started complaining about the cut the lady said he never mentioned it, and that there were no notes whatsoever about wanting the schnauzer cut. Do not come here clearly they don't care about what you want for your dog or providing great customer service. This sucks because my family loves supporting small businesses but they lost a loyal customer. read more

Im so disappointed in this place. Ive been coming here for years. Recently they changed owners, and for the 2nd time since they had changed owners, I went to get my chihuahua a groom. He smelled great, looked great, but then I noticed blood on his nose!! When I told the girl at the desk about it she said they dont know how it happened and that perhaps my dog did it to himself?!?! What the heck, hes a 6 pound chihuahua for christ sake!! This is the 2nd time ive written this review because the 1st one i left on the other website "intuit," and looks like muttlee deleted it, and you can only review on there if youve gotten an email asking for a reviiew. Looks like they only choose the negative reviews to leave on there and reply. What a shame. I used to love this place. read more

Beware!!!! Our dog is a loving friendly dog who since we picked him up from his groomer at Mutlee Crew has been so depressed! When we picked him up he was scalped on his nose by a razor blade cut on his nose! My mom was in tears when she asked what happened they made every excuse instead of giving us an explanation as to what happened to our dog! We are confused as to what they were thinking, charging us first then showing us our dog. You would think if they know they hurt or messed up your dogs haircut they would show you first then give you an option of a discount or free service. It will not make a difference but don't charge for something unexceptable! I just hope our fur baby will be back to his normal self soon! God knows why he is so scared & depressed! read more

This was my first visit and I just picked up my four legged "nephew" who was in much need of grooming. He was a hot mess with severe matting. He's a 15 years old Shih Tzu with one eye at about 20% vision and completely deaf. The staff was so incredibly sweet and accommodating and went the extra mile for his care. I would HIGHLY recommend this place to anyone who has pets. Oh and the "boutique" is super inviting and clean. This was such a great experience. Thank you Muttlee Crew Pet Care! read more

Take your business elsewhere; unprofessional. Several months ago, I took one of my dogs to Muttlee Crew and didn't like the way Dennis groomed the paws; messy compared to what I was used to from a prior groomer. For all I knew, it could have just been a bad day. I then tried another groomer for both of my dogs and was happier with Kim. A few days ago I booked an appointment for both of my dogs and it was confirmed this morning by text. They informed me it would be Dennis and I said no problem, I'm sure it'll be better this time. An hour before my appointment I got a call from them saying the groomer "refused to groom my dogs." Mind you, I never had any personal contact with this groomer, just wrote about it in a review (sadly, no manager was available). If we all refused to work with people that challenge us...If they don't want my business, fine with me (there are about 3 other grooming locations in my area). read more

I took my dog here for a groom a few weeks ago and had an appointment. I brought my dog in early they took him and I left. Now usually they take about an hour to groom my 50 pound dog. I came to check on the progress since it had been 2 and a half hours later and they had just started on my dog. I was beyond upset. The front desk lady told me " He's a big dog it takes a while to dry him". UHHH HELLO first you haven't bathed him yet so how could it take a while to dry him if he hasn't been wet yet. Then they tell me to wait another 40 minutes. I wait pick my dog up to find that he's scared with his tail between his legs. His hair line at the back of his head was crooked and he had a chunk of skin ripped from under his eye. It looked like they had cut him with the shaver. When I confronted the front desk lady she was extremely un professional and had no idea what was going on. To top it all off my dog was stressed the rest of the day and would not eat or drink. If you truly care about your pet please do not take them here. read more