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Mutt Jackson on Harlem Ave

4.5 (12 reviews)
Open 8:00 am - 10:00 pm

Services - Mutt Jackson on Harlem Ave

Bath and groom only

Full grooming

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Tracey S.

This place is great. My first time here however it was super cold in there. There should be some heating. The summer would be fine but in this cold Chicago weather, it's uncomfortable getting a shower in a freezing cold room. If you need more time with your dog it lets you pay an extra $5 for 5 more minutes. Also, I'm not sure if its wrong but I think the shampoo setting was not too foamy so I felt like I was not lathering my dog so much until I switched to conditioner. I'm not sure if that's a mistake. Otherwise I love it. Just like the one at the montrose dog beach.

One clean smelling dog.

Didn't even know this place was there!! It's perfect for me and my girl. Bring a credit card or $15 cash as no one is there and no change given. I called the number listed and did get a quick call back. You get 15 minutes in total. Bring your own towel, but you do get a dryer (all part of the 15 minutes) I did bring my own shampoo as she has sensitive skin, the owner who returned my call said they only use sensitive skin products. The 15 minutes is more than enough for my short coated girl. Was there a little hair floating around, yes- but not much and that could easily be taken care of if people cleaned up after them selves. Oh and there's a sanitizing spray to clean the tub after your pup is out. Quick and convenient.

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5 months ago

Exceptional as always, great location. nice and warm inside. Easy in and out. Thank you.

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5 months ago

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5 months ago

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5 months ago

Cool idea and it works well but it's pretty expensive for not a lot of time. Make sure to bring your own towel.

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4 years ago

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3 years ago

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3 years ago

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5 years ago

Exactly what we were looking for in a self-wash. Gates that lock, space to move, and easy to use. Seemed very clean. Would recommend.

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5 years ago

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4 years ago

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4 years ago

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4 years ago

We bring our dogs here weekly after swimming at the beach and are so glad to have this open so close to us.

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Review Highlights - Mutt Jackson on Harlem Ave

Nice and warm inside and plenty of space for multiple dogs.

Mentioned in 2 reviews

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Howlistic Grooming

Howlistic Grooming

(160 reviews)

University Village

We came here the first time last month because our cavapoo desperately needed a cut before she went…read morein for her surgery. I was thrilled that Howlistic Grooming had availability and had such stellar reviews. With the large number of dogs in the area, it's a relief knowing we can book here less than a month in advance. They did a great job taking care of our pup, and she was in a happy mood when we picked her up! We've been back again now for a bath and she is in looks fantastic and smells great! Definitely recommend checking them out!

I rarely leave reviews, but I'm extremely disappointed with my experience at Howlistic Grooming…read more This was my dog's second visit, and before leaving him, they specifically asked if he would be receiving the same haircut as last time. I said yes and confidently left, expecting consistency with the previous groom. Unfortunately, that was not the case at all. They cut my dog's hair extremely low and completely ignored the previous grooming guidelines. When I expressed my concerns, the groomer responded by saying When I expressed my concerns, the groomer responded by saying she had "shaved his nails for free," which she said is normally a $10 add-on. I explained that it still didn't address the issue at hand and that it should have either been communicated or charged properly as an add-on if that was the case, because it didn't resolve my concern about the haircut. I was told there was "nothing they could do" and that "for future reference" I should bring a photo. I didn't think a photo was necessary for a repeat appointment when the staff made it seem like they already understood what was expected based on his last service. The manager called the next day, listened to everything that happened, and ultimately only reiterated that they do not offer refunds or discounts. No apology, no empathy, and no accountability for the poor experience. The only response I kept hearing was "for future reference." To make matters worse, my dog's ears were cut so short that he barely even looks like he has ears anymore. The haircut looks nothing like the previous groom, and it's honestly upsetting to look at. Since the appointment, he hasn't even seemed like his usual energetic self. I trusted this salon to care for him properly, and instead I left feeling dismissed and deeply disappointed. A total waste of $80 and a tip. PHOTOS BELOW: As you can see in the attached photos, his beautiful black coat was shaved down entirely too close, leaving his face and ears completely bare.

CleanDog

CleanDog

(62 reviews)

Noble Square, West Town

I don't even know where to begin. We recently moved out of Chicago and guess the only thing that we…read moreare missing, John. I know we won't be able to find someone like him anywhere else and that makes me and my husband really sad. A. My dog loved going to John, he never felt stressed after John's haircut. B. Have you seen how clean his shop is? My jaw dropped when I first went there. C. His cuts are so amazing, Toby was getting complements constantly. D. Shampoo that he uses is amazing, smells so good. E. My dog is anxious, but John never had a problem working with him somehow , he usually never sits still for anyone. F. He is a professional groomer and I don't think you will find someone like him at least in Chicago area. I can go on and on. I don't think he needs my review but I just wanted to share for someone lucky who lives in the area and is able to get appointment at Clean Dog.

Not sure what superlatives I can add to what many others have written except to say all of them are…read moretrue. One of the true pleasures of living in a big city it to discover treasures in the most unexpected of places. Who would think that dog grooming would be one such place but I consider CleanDog to be a treasure in Chicago. John brings a rare combination of pride or work and some kind of genius for dog grooming that is ineffable; he just has a feel and an incredible talent for working with dogs. What brought me in the door for our Maltipoo Bailey is that I was looking for someone who would not immediately resort to shears to deal with some matting (admittedly, we had let Bailey go and she was very matted). I know that taking her to our prior groomer would result in her coming home shivering and looking like a short-haired chihuahua. Reading the reviews here led us to CleanDog. In short, John did not disappoint. He is so kind and helpful and went the extra mile (and then another extra mile and then another after that). As others have experienced, we could not believe how wonderful she looked. In fact, it was the best she has ever looked, hands down. John patiently brushed her out, gave her a much needed bath, and then working his own unique magic, brought out the scissors and turned her into a show dog. I can't imagine taking her for grooming anywhere else in Chicago.

Mutt Jackson on Harlem Ave - groomer - Updated May 2026

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