These guys are awesome. Super helpful, and always willing to get you going no matter what. I took…read morein a broken guitar (that I didn't purchase from them), and it needed parts replaced. They didn't charge me a thing for the fix or parts. Fantastic customer service. Plenty of parking up front, easy access from main road, though not easily seen from Providence Road.

DO NOT BUY FROM THEM!!!!! I bought an accordion and paid for two day shipping since my fathers…read morebirthday was in 3 days and I wanted to surprise him. The instrument was delivered 5 days later and BROKEN. I returned it to the store and they did not refund the 2 day shipping. How a music business could be so pathetic about the quality of its instruments and customer service is beyond me. The people at this location are nice tho, the organization is horrible

I decided that at 61 years old, that perhaps I would enjoy singing. I selected Voice Instruction…read moreCharlotte, and could not be more pleased. Robert has incredible knowledge of singing, pitch, tone and music theory, and breaks it down into smaller bites for beginners like myself. I have learned so much in a short amount of time, and highly recommend Robert to others that may be starting out, or experienced singers that would like to improve their skills and craft. Also, you can expect some great conversations, good humor and a friendship that will exist long after the lessons are over.

Wonderful instruction. He really works well with students including high school age who are dealing…read morewith changing voices. Would highly recommend if looking for an instructor who really understands the mechanics of using your voice as an instrument.

An impressive display from the kids performing at the Charlotte Food Fight 2016 on the stage at…read moreStumptown Park in Matthews. Great, deep voices and excellent bass work that sort of reminded me of the 1991 movie "The Commitments". Excellent classic rock and roll, punk and soul. In particular, the young lady who sang Helter Skelter. Impressive skills for someone who I think probably wasn't even 18. Well done. I can't tell you about the teachers or the school itself, only the product. And that product is excellent.

I love the vibe at School of Rock. The teachers love music and share that love with the kids. They…read moreknow half the battle is making it fun so there is no sitting there pounding out the same songs over and over. They are making up songs, jamming together and talking about music and creativity. Its also fun that they have a live gig to look forward to if they take rock 101. Love it!

Took my son for ISEE prep consultation and had a very positive experience. After taking the mock…read moretest, we met with the Director Ellis Cook who walked us through the score and provided valuable insights about improving his score and expectations of area schools. My son and I found the consultation to be very helpful and eye opening. Ellis was professional, informative, and encouraging.

Unprofessional staff, unwilling to create child-plans and cannot discuss depth of child. C2…read moreadvertises ISEE prep as well as school work tutoring. They are unable to execute either. After 50 hours for each kid, only 5 pages of their books have been completed. My son is preparing for Math 1 for 7th grade and he performed beyond the assigned C2 book so was bored and had to bring in his own school work, which the tutor was ineffective with because he only talks about his dog. I complained and the center manager told me it was "on brand" for that tutor. My daughter tried to be more collaborative, but at the expense of her own learning. Again, passing the level of the books.

Love this school. James Nelson (guitar) is awesome. I don't know where else I'd find someone this…read moreadvanced and professional with reasonable pricing.

We signed up for a first time vocal lesson and guitar lesson today for our 13 year old and upon…read morearrival we found a day care center with kids running around like pre school. After waiting for 20 minutes nobody ever greeted us, nobody asked what time our appointment was and it seemed like disarray. Ultimately they may be good teachers but our first experience was awful so we left and continue to look for quality teachers at a professional organization. #bad

You won't wanna miss live music at the House That Rocks. Bravo for the five star services we…read morereceived after entering a little later than preferred. They seated us quickly and we truly enjoyed the show! I celebrated my birthday with a group and I have attended for date night. Diverse and fun crowd. Thank you Tyris family What I love the most about the event was that I felt inspired. Another event is coming soon. You definitely won't wanna miss it.

Tyris and his staff are wonderful! My 9 year old son son walked out one day and said "that was…read morenice... not just the place but the people." That's your review!

Thomas has helped my daughter discover the joy of piano. Appreciate his patient approach and the…read moreway he asks students about music they enjoy to help guide their lessons

Thomas has been teaching my son piano. He is very patient and knowledgeable. I can tell my son has…read morelearned a lot and has made great progress from when we started. Thomas is very helpful and flexible as well.

I recently rented a pair of 1500w speakers from this GC at Pineville…read more I knocked 2 stars off due to my experience this time. I am a repeat customer (have rented speakers last year and bought a guitar from here). The store is well stocked and there are many musical instruments on the floor that customers can interact with the get a feel for them before deciding to purchase. The issue was with customer service. For most part it was good. I interacted with 4 different customer support people and all were perfectly fine except for one which is why I knocked 2 stars off. Here is what happened during this visit-- I rented the speakers for a function which was to take please in a huge indoor space which is the Indian Land Recreation center. The space is larger than this GC with ceiling hight nearly double that of GC. Both speakers looked a little dinged when I rented them. So I purchased insurance. We tested them in the store itself. Both were functional at normal talking volume. But once we setup the speakers in the huge indoor space and raised the volume to a reasonable level one of the two speakers performed very poorly and started producing thumping noise. So we reduced its gain to a lower decibel level. It was around just 60% of the other speaker. Still I could tell that the sound lacked crispness. So after the function when I returned the speakers to GC. I informed them that one specific speaker performed very poorly & that they should use the insurance I have purchased to replace it. So that they don't put it back into circulation again and some other people who rent it would have a bad experience. Then I requested for a partial refund of the rental value of one speaker. Instead of telling me what is the specific verbiage of the store policy the manager Mr. Dean was giving me a very purely subjective explanation of how in middle of my function I should have called the GC to tell them how the speaker was not performing well! So I asked if the store policy specifically says that if I called earlier like he said he would give a discount of any amount? To which he came up with more off tangent explanation about why insurance is important. So I explained to him that I did buy the insurance but the issue was with the rent I paid for a proper functioning speaker which I did not get (only one speaker functioned well). Again his implication was that we just used perfect speakers but now after the fact want to trick them into giving a refund. I challenged him to test the speakers then and there and raise the volume to the same level in both speakers and then he could tell how one of the speakers failed. He had no answer except that all speakers perform to less than their rated wattage and that's the natural order of things. I am no Audiophile but even I know that fact (since I was not born just yesterday). But there is an expectation of reasonable performance from any equipment that we rent. But that was not there in this case. So in the end they basically said that when you rent Speakers from them it can be a hit or miss and we have to be prepared for that risk. During our function many singers complained about the poor output and lacking the impact they expected. It was disappointing to the singers and the audience. So I have decided to purchase new set of speakers for the next year but definitely not from this GC because then I will be rewarding them for not standing behind their product quality and not showing a willingness to provide a fair customer support!

Horrible experience. I came in on Sunday, 8/30 to rent a speaker and mic for a not-for-profit event…read moreplanned for that evening. The speaker worked for approximately 4 minutes before emitting a loud tapping sound. Repeated attempts to fix, but no luck. We paused the event while locating/ setting up a new speaker. It was late and Guitar Center was already closed. I bring back the speaker on Monday, yesterday, explain what had happened, and ask about a refund. The associate seems annoyed and says the "acting store manager" will need to talk to me, who is standing behind him. Eventually the "acting store manager" half turns to me and says "my store manager will have to make that call" and says "You should have called when something went wrong." I explained that this happened after Guitar Center was closed. He repeats himself and tells me the "store manager will be in tomorrow" and that I'll have to call in then. Nobody says "sorry for the inconvenience" or anything like that. Guitar Center opens at 11, so I called today, 9/1, at 11:30 to speak with Store Manager Michael Rismiller. I was told he had left for the day. I then ask if there's anyone I can speak with about a refund on my rental equipment. I'm put on hold for 10 minutes, after which the phone redials the number and I speak to a Jason S. I am then put on hold again, and after another 5-7 minutes of waiting, Jason gets back on to say his "system is down" and he'll try to call me back in 30 minutes, "hopefully." As of this writing, still no call. Obvious runaround, tons of apathy, rude demeanors, the works. AVOID AT ALL COSTS!!! UPDATE 1: Jason S reached back out, denied the speaker was malfunctioning, and said "the best we can do would be like a 50% refund." Jason S said they played music through the speaker to test it. I explained that we were using a mic. Jason S cut me off and said "actually music is the more reliable test." Fortunately, I have video evidence of the speaker malfunctioning. Jason S requested that I send that to him at his email address, which I will be doing. I will also send to Michael Rismiller and the District Manager Dutch Wermuth. UPDATE 2: I emailed the store associate Jason S the video evidence that he required in order to process a refund on my faulty equipment rental. I've not heard back. I called the store to follow up but the phone rang repeatedly without anyone picking up. UPDATE 3: I called again and Jason agreed to the full refund. Updating to two stars. I also heard back from Dutch Wermuth today.

Went to a birthday party. Great set up and all the art supplies you need to make great memories. My…read moredaughter had a blast. The owners are very involved and help guide an easy to follow class. My daughter left happy with a beautiful piece she was proud of. I highly recommend this place and can't wait to have a party here soon! FYI- there are adult parties and events too!