One of the greatest vape shops out there!…read more The people there are very helpful and knowledgeable. I would definitely recommend going this store if you are starting out or already know what you want

I came in looking for a thc cannabis shop. The guy that helped me knew what I wanted and tried to…read moreconfuse me into buying delta-8, and/or hemp! Shame on him.

fun people and great ambience and helped me immediately, and had greats selection of glass and…read moreproducts

Great smoke shop, best one I've ever been to. Great glass, great selection clean shop and the most…read moreimportant the customer service is absolutely amazing!!!

Ok usually I do these reviews on Weedmaps , however this place is worth a yelp …read more I finally stopped by The Sanctuary with my husband, and honestly, I knew I was going to like the place before I even walked through the door. As we were heading inside, I passed a girl coming out who looked so much like Billie Eilish that my brain completely short-circuited and I accidentally called her "Billie Eyelash." Thankfully, she knew exactly what I meant and laughed about it. That little interaction pretty much set the tone for the whole visit: good vibes, friendly people, and nobody taking themselves too seriously. Once inside, the experience only got better. As a first-time customer, I was able to take advantage of the new customer discount, which is always appreciated. More importantly, the staff actually took the time to help me figure out what I wanted. I wasn't looking for someone to point at the most expensive thing on the shelf and send me on my way. I had questions, I explained what I normally buy, and the budtender took the time to walk me through options that actually fit what I was looking for. Shoutout to AK, who was incredibly patient and helpful while my husband and I stood there trying to make decisions. I even managed to get what might be the most studious-looking photo ever taken of a budtender. The man looked like he was preparing a dissertation on flower selection. I ended up picking up some flower and a pre-roll, and I left feeling like I got exactly what I came for instead of settling for whatever happened to be on special that day. What stood out most to me, though, was the atmosphere. Everybody working there had their own personality. You'd see someone covered in tattoos helping a customer on one side, someone else who looked like they should be coaching a high school sports team on the other, and another person who looked like their mom's life goal was making sure they stayed focused on school. Somehow it all worked perfectly. The staff was a mix of completely different people, but everybody was welcoming, knowledgeable, and easy to talk to. That's the kind of place I enjoy coming back to. It felt comfortable, not intimidating, and definitely not pretentious. The Sanctuary is also dangerously close to my house, which means they may have accidentally gained a regular customer. Great service, great atmosphere, helpful staff, and a genuinely welcoming vibe. Sometimes you walk into a business and immediately feel like you belong there. This was one of those places. And at the end of the day, it's kind of funny that a bunch of completely different people can come together over one common interest. That's exactly the energy this place has. And I hope no one took any disrespect for my version of my first introduction because I mean everything with the most sincerity and love .

I was seriously disappointed by my experience! When I got there... I was a new customer. They were…read morehaving issues with their system... for checking people in. They needed to scan my ID. (They also take all your info. Including my phone number.) It kept formatting in a way that wouldn't scan. After the 9th or 10th try it worked. I wasn't stressing off of it. The gal at the front desk was nice and trying her best. They weren't busy and ai wasn't in a rush. Yet, when I found out they don't carry the Stiiizy gummies. I was like... that sucks but oh well. I would have tried another but all of their gummies were $25.00!!! I pay like $12.00!!! I get the same amount and the same concentration. They are to help me sleep. I was going to buy $60.00 worth. Which at Stiiizy, would be like 6 bags! Which would have 10 in each baggy. Not here! It would have only been 2 packages and a total of 20 pieces. Not worth the price. My friend bought a bunch of stuff. It wasn't till we were about 15 minutes away. That I realized that I left my ID. No one on staff said anything!!! Yet, they clearly had to know. They didn't call me and let me know. By that time they were closed. It wasn't till the next day. When I called them and they checked. Thank GOD they had it! Not that it was in question but who knows. The most frustrating thing was... I called and got put on hold for 8 minutes!!! (This was the manger's line!) I don't think they were coming back on the phone. I called back and got a lady this time. She was not friendly at all and rude!!! Which is surprising since the staff there are so friendly! I guess management doesn't believe in good customer service!?!? On top of that all. When I went to pick up the ID. There was no apology! Nothing!!! Oh and they had easily 50 to a 100 IDs stuffed in this container. Like an old tin money container. Like you use at a garage sale. To hold all the money! I bet they haven't reached out to any of those customers!!! Which is really bad customer service and retention! If you are missing your ID and have gone here. They may have it!!?!? I am not ever going here again!

Love it every time we go. Can't think of anywhere else that consistently beats online stores prices…read moreon so many of the things I'm looking for. Never leave w out picking up something and Michael is super friendly. Would recommend to anyone.

Last ten minutes of him being open for the night and we needed a lighter asap. He was super nice…read moreabout us being the last sale of the day, and we ended up buying a new bong. Plenty of HiSi glass to look through!

Ordered from Nor Cal tonight and was very happy with the service Mia provided! She went above and…read morebeyond to offer excellent customer service. Hoping that next time I order from there she is our delivery person. Thank you Mia, you are awesome!

So I was in town and tried to get a delivery. I thought something was odd that I could not find a…read morephysical location but I pressed on. I eventually found myself texting with someone that claimed to be the company after I reached out due to difficulties on the site. I proceeded as instructed and was told to submit my payment via chime. I did so and inquired about the delivery time and was told the payment didn't go through and asking that I try again. They went so far as to ask for a partial payment for delivery sent me an official looking email it claims came from Chime. I knew it to be false due to some of the information in it. At the end of the day I'm out almost $100 and I learned a lesson. Also per Chime once the money is sent it can't be returned.

A pretty cool little shop…read more They have a lot of stuff packed up in this shop. It is not a big place but it is well stocked. The front section has jewelry, clothes and other items. The back has the main smoke shop stuff. They even have a few cigars! The staff has always been cool here. They are happy to show you everything while you figure out what you want. Prices are very reasonable. Definitely worth a visit.

I've been coming to this smoke shop weekly for a couple years. Which means I've spent a significant…read moreamount of money there. The younger employee is respectful and helpful but the old man is extremely rude. All for just asking a couple of questions about the product I was purchasing. Petty af!

This is the BEST delivery service in Rocklin!!! Fast friendly delivery and the best products always…read moreNEVER disappointed!!

Ivy does amazing work! I have been to a few of her…read moreclasses, they are so much fun! Make sure to sign up for one of her classes if you are in the area, or order one of her do it your self kits or something she's already created!

I ordered some lovely handmade locally Halloween decorations from this store. They completely…read moreexceeded my expectations! The seller is delightful and the wooden decorations are very solid and well-made. I am absolutely enchanted with them! If you are looking for well-made local craftsmanship then I highly recommend Ivy's Wood Creations to you.