They lure you in with a 38.00 10x10 storage and after 3 months bump it to 92.00. They can assess…read moretheir rates twice a year and keep bumping the rate up for "maintenance and upkeep" utter BS. All they have to do is "mail" you a 30 day notice, which we never received! I will never use this company again!

I was required to purchase contents insurance thru go store it. A storm ripped a hole in the roof…read more Water poured all over my paintings,furniture. About 10,000$ damage I filed a claim with their insurance. They denied it saying it was normal wear and tear. I tried to talk to their management- the girl on the desk is forbidden to give any of their contacts! I tried to take them to court-I could not find their agent because they hide in a corporate maze telling employees not to disclose their contacts. They also refused to refund the rent I had payed . They are horrible unfair people to deal with.

This place turned over to new management. They turned out to be heartless people. I couldn't…read moretake my stuff out fast enough. I don't know who's behind the operations of the company. But they took off incentives to military families. And the local north chase community. Which was getting 10% off. Other people were getting price increases.

The BEST storage facility! I've been here in a climate controlled unit for over a year. The family…read moreis always VERY helpful and accommodating. Offers bottled water or coffee every time you're in the office. Has all the amenities you'd hope for: security cams, coded gate, and online bill pay. Everything is very well kept and I always felt my property was safe! Highly recommended.

All Seasons was exactly what I was looking for when I moved to Wilmington in August. They provided…read morea large, clean, climate controlled space with an up to date security system. They have wonderful customer service and are very helpful with logistics!

Having used 6 different storage facilities in NC over the last several years, I can say with…read morecertainty that the SecureCare Storage in Wilmington on Market St. is the best I have ever used. Dawn McClung, the on-site manager has a fabulous personality that will make you feel welcome from the moment you walk in the office. She takes time to answer questions, and will help you choose the best unit for your needs. She has continued to greet me with a smile and friendly conversation every time I see her. She communicates well with email, but only when it is important; you will not receive junk mail. She also makes personal calls when needed. For example, when she realized my credit card had expired, she was persistent in finding me before a late fee was added to my account. In the few times that I have called and did not get her, she called back quickly, recognizing my number. The property is clean, safe, and well-lit. The bathroom and office are always clean and organized. All the basic storage supplies you need are there as well. I currently have two units there - one outside and one climate-controlled- and would recommend this facility to anyone in the area. Susan Simpson Wilmington, NC

Rude rude rude!!!! I had a storage unit there for a long time. When I no longer needed it they were…read morevery difficult to deal with. I talked to a girl named Nikki. I have never been treated so poorly as I was when I talked with her. She talked down to me and threatened to charge me $80 if I didn't close the garage door!!! I will NEVER do business with this company again! There are several places in Wilmington to store your stuff, I recommend you go elsewhere!

DO NOT RENT A UNIT FROM MIDGUARD…read more I rented this unit in september.. i called midguard and told them i wanted to cancel in october as i wont be needing storage any longer and they said i needed 30 day notice (thiefs) so i ended up paying for NOVEMBER which my monthly recurring payments was on the 2nd of every month. They sent me a email i signed and returned it. Meaning we had a agreement of cancellation and november being the last month of use. On DECEMBER I was charged again !!! Its december 29th today and im about to be over charged again for JANUARY! I called midguard its been 3 weeks that we been dealing with this issue. For them to HELP me solve the problem and it only seems as if I'm bothering them. There is no interest coming from the MANAGER or "her boss" to help me get my money back. Today i spoke with the manager and she said there was a lock left on the unit which there is no way because i have the lock !!! Such BS ( check the cameras !) They also have cameras all over the units so i tell her check the cameras and she goes well im busy right now but go ahead and call your bank because we dont give refunds. (Again it has been 3 weeks and im still not priority) i just wanted my refund for being overly charged... Like whaaaattt???? I tell her to let me speak to manager she says shes the manager ok??? Well help me smh. Then i ask if i can speak to someone above her and she just says my boss just said to call your bank and cancel. So tell me what is the point of having all this email sign back and forth to cancel when they pulling this BS.. and not being cancelled Such a waste of time guys dont do it I dont recommend not one bit. They act like you taking their money. Very sad how they handled this situation. Im a very patient and understanding person but this went wayyy to far. VERY POOR CUSTOMER SERVICE !! PS... in the picture it shows the date and time i was there last. Its MY lock because when renting out a unit they dont provide free lock you have to purchase your own. Why would i leave my own lock after emptied all my belonging out?? Makes no sense. I paid 15$ for my lock no way i would leave it. Again bad bad service !!! Regret giving them my business. The manager (female) did not try to help me at all

Not yet impressed. I rented a unit on a 1st full month free promotion and my monthly charges have…read morenot been correct since then...but I remain hopeful. Right now they take your money, and when you get the receipt, that payment just posts against all the past incorrect charges and you are still "delinquent". PLUS, they are closed 2 days a week which causes a slight inconvenience if you are wanting to work it out in person. Last, if you want to get to your unit after standard hours, that will be an extra $10 a month to get the 24/7 access. The units themselves are basic, clean (for an outside unit that is bound to get some dirt over time) and do not appear to take on water during big storms. I will update the post if I get my billing straightened out and/or I find water after a hurricane comes through!

From the first conversation Brett was great. He guided me through ordering, delivery and pickup…read moreseamlessly! He was professional and knew his stuff. Jason delivered the POD right on time and followed my directions exactly. The POD was clean and in perfect shape. Pickup went perfectly and I can say the whole experience with Coastal Mobile Storage was perfect. I would highly recommend them!