There is never anyone to speak to at the site office. When you call and leave a message, someone in…read morePakistan will call you back in 24-48 hours. This is mainly because they increase you unit rent often and without notice. in just over 2 years my rent has gone from $85 to $246. this last increase 3 months ago (absolutely no notice) was $90. Am currently looking for another location, I will pay someone to move my stuff.

From the owner: Go Store It at 5411 Castle Hayne Rd, Castle Hayne, NC 28429, offers climate-controlled storage,…read moredrive-up units, and secure boat/RV parking near Skippers Corner, Burgaw, and Rocky Point. Conveniently located off US-117 and I-40, our facility serves residents and businesses in 28429, 28457, and 28425. We provide 24/7 security monitoring, gated access, and flexible month-to-month rentals with no long-term contracts. Whether you need storage for household items, business inventory, or vehicle parking, Go Store It offers affordable and secure storage solutions. Rent online today!

Kind, relatable, and efficient customer service! No pressure or up selling, just simply helpful…read more VERY CLEAN and easy accessibility.

From the owner: Castle Hayne Stowaway is a brand new state-of-the-art full service storage facility conveniently…read morelocated approximately 1.5 miles off highway I-140 and approximately 1 mile from I-40 in Castle Hayne, NC that offers the best storage options for New Hanover, Pender, and Brunswick counties. Our climate-controlled storage units are kept at optimal temperatures to protect your belongings from being damaged by extreme heat or cold. As one of our valued clients, you'll rest easy knowing your belongings are protected by 24- hour video surveillance, gated entry, and our professional management staff. Stop by anytime during our office hours and reserve your storage unit! We're dedicated to providing our clients with safe and secure storage units and our location makes it easy to access anything you need in a clean, protected environment. Parking available for larger RV's, Boats, Trailers, and 18 Wheelers.

ILM South helped me secure a 10x5 inside unit easily and professionally. Maxwell is a pro. Thank…read moreyou .

They lure you in with a 38.00 10x10 storage and after 3 months bump it to 92.00. They can assess…read moretheir rates twice a year and keep bumping the rate up for "maintenance and upkeep" utter BS. All they have to do is "mail" you a 30 day notice, which we never received! I will never use this company again!

Competitive pricing and excellent customer service. Units are spotless, gates work. What more could…read moreyou ask for?

Ocean Hwy/Brunswick Forest location. Avoid this place at all costs. Terrible management. They…read moretell you when you reserve a unit online that the contract is not in place until you sign the contract and show your ID. Reservations not completed within the time frame were reverted. I specifically called to inquire about these two options, between rent and reserve, when on their site. Assured that if I only reserved and did not complete by signing the contract and showing ID, it would revert in a certain amount of time. This was not the case. I sold several of the items I was concerned about storing and called to let them know (the very next day) I would no longer need the reservation. No issues with the guy I spoke to on the phone; they would cancel the reservation, and I'd get my hold refunded within 3-5 business days. I waited a little over a week, but there was no refund. Called back multiple times before finally getting a return call. This time, the guy on the phone apologizes and states that the manager refuses to refund the reservation. I confirmed I did not sign the contract I was emailed, nor did I go in and physically sign one or provide ID. He agreed, but advised that management would not allow the refund. I left a request to speak with said manager, but I never received a return call. After multiple phone calls over a three-week period requesting to speak directly with management concerning the issue, I felt so bad for the poor guy answering the phones, who was obviously caught in the middle, that I finally just filed a claim with my bank. It's an obvious money grab situation. I've already advised seven different people at our complex who inquired about self-storage in the area, specifically not to use Martin's after this encounter.

Just the worst company you can ever deal with. They will destroy your stuff and not take any…read moreresponsibility and continue to charge you. The when you find out and they offer you nothing and post bad reviews they start having lawyers contact and threaten you. After that the regional manager Ben called and physically threatened me even though we met and he's easily 80 to 100 lbs overweight. STAY AWAY FROM THIS COMPANY AT ALL COSTS!!!!!

Update: It has been 2 months, our time to get reimbursed by USMC has passed. We lost $2500…read morebecause PODS would not respond to us. We have emailed, called, begged, and pleaded! They never provided the empty weight ticket that the government requires and we paid pods $60 for. For a young military family with a pregnant wife and a small baby that money was our savings. DO NOT USE PODS IF YOU DON't WANT TO STOLEN FROM. We did our part, they refused to do theirs. They will respond on here, but the info we email will never be responded to.