Once this broker took my money they had zero interest in providing any service…read more At renewal time they were unable to answer basic questions about coverage or driver ratings. Today I needed to file a glass claim. The refused to help and referred me to the insurance company. I could have obtained insurance online and not involved a broker. In addition, when I renewed they did not provide insurance identification cards; I had to go directly to the insurance compsny for this as well. From my perspective the have not provided any service and have refused to provide service. Stay away, stay very far away.

As my business grows one of the most critical things I have learned is that you must have people…read moreyou trust taking care of the things you don't have time to know all the details on. ADD&L rocks in this regard, they know their stuff and it shows. I know for any of my insurance and risk management needs they will not just get me the best deal, but also ensure I am properly covered. With ADD&L I have a partner I can trust and I know I am covered. In my book that says it all.

I would like to give praise to Shaun Morrison and Nima Bejgi of State Farm Insurance Company. For…read morethe past several years, I have had four policies with State Farm which are handled by my agent, Nima Bejgi. I have had nothing but excellent service with Nima and State Farm. Nima has always been very responsive, truthful, helpful, informative and oh so patient with my many questions. I feel very fortunate that Nima is my agent and that State Farm is my insurance company. Thank you, Nima, you're the best!

Super helpful and supportive with all of our insurance needs. Shaun and Nima couldn't have been…read moremore kind, patient and understanding, thank you both!

Unresponsive, rude and incompetent. There's a lot of decent brokers out there -go to one of them…read more Ms. Britton and her crew should be avoided at all costs.

Avoid at All Costs - Unprofessional and Incompetent!…read more If I could give zero stars, I would. Maria Britton - Farmers Insurance is hands down the most unprofessional, incompetent, and misleading insurance agency I have ever dealt with. I received a quote for a bundled auto and home insurance policy, agreed to move forward, and canceled my previous insurance based on their word. That's where the nightmare began. For two straight weeks, they strung me along, constantly asking for more documents--even after I had submitted everything they requested. Just when I thought the ordeal was over, they had the audacity to reject my policy because I didn't submit service records for a car that is TWO MONTHS OLD--a car that doesn't even require servicing yet! This agency is nothing but a bunch of scammers who waste your time, put you at risk, and leave you uninsured after you've already canceled your previous coverage. Their complete lack of professionalism and disregard for their customers is beyond disgraceful. Do yourself a favor: RUN, don't walk, away from this agency and find a competent insurance provider that won't put you in jeopardy. Absolute garbage company.

Great experience working with Louie -- helped us get insurance on our first home quickly and…read moreon-time for us to close. He laid out all the options clearly, helped us work with the underwriter, and was incredibly professional.

So happy with the customer service I received from Deidre! She was quick, helpful, and went above…read moreand beyond to help meet my needs. I would definitely recommend Pilcher!

Superb customer service. Have 3 autos insured with JD Snead…read more I needed urgently my insurance card in order to drive a 1992 Ford Thundebird I just purchased. All I needed to do was just one phone call to JD Snead, Ash took my call and my request was achieved in minutes. Very happy with JD Snead Ins Svc

The young lady was a great help fixing a problem I was having finding an area in my app. Very…read moreprofessional. Really knows how to proactively listen. Thanks for the help.

Outstanding service, integrity, experience and knowledge…read more I re-quote my entire portfolio every 3-5 years, to help ensure I'm seeing the best deal the market is offering. This year, it took me two days, and probably 14 hours invested, with only a handful of new quotes and not a single agent across 8 hours of outreach interested in quoting the entire portfolio (e.g. mulitple homes, vehicles, RV, motorcycles, etc.). Enter Divide Agency, or specifically, Stephen. Stephen answered his own phone on the first ring, and listening patiently while I explained what I was trying to do. By now, I feel like it was close to 4pm. We stuck out a lengthy call, and decided money could be saved across a couple lines, but not others. Stephen worked in my favor, exclusively, never pushing or pressuring a product or shift that didn't make sense. He took time to explain and clarify understandings I'd help for decades, that were no longer accurate. Even if it meant the call took us to nearly 7pm. Let me please be clear with what I am saying above, I wanted to send all my business to the guy, and he declined it anywhere it didn't make significant financial sense, then took the time to explain it to me and answer everyone question I asked. If you find anyone else doing business in the world like this guy, please let me know - otherwise, you've likely found your guy. Thanks Stephen/Divide.

Terrible experience with this company. The lady that use to help me retired so I was stuck with an…read moreagent named Darrel I was with this company since 2002. I don't recommend this company take your business elsewhere. Never returned my phone calls or replied to multiple emails very unprofessional.

So, like so many other CA homeowners, when i got my current company's renewal, i went shopping for…read moreanother carrier. Just by chance, i happened to call Summit Partners Insurance for a quote, and fortunately got transferred to agent Nick Nordby. What a FANTASTIC insurance agent this man is!!! Over the years, naturally, Iv'e had to shop for insurance quotes before, but i never ever before came in contact with an agent as dedicated as Nick in finding the best insurance fit out there for a prospective client. He worked, and worked, and worked, and i mean way above and beyond the call of duty to find me a decent quote with a reputable insurance company. Definitely call him if you're shopping for insurance and let him work his magic for you. You wont be disappointed!! Thank you again, Nick!

I called them from a referral in November 2024. I went through the hoops, signed up for insurance…read moreand e-signed the necessary documents. I was told that everything was good to go, that they would be reaching out to my insurance to notify them of the policy. Fast forward to Feb. 2025. I get a call from my mortgage company notifying me that my mortgage is increasing by $200+ per month because of insurance. I called to find out how that's possible when my insurance wasn't that expensive. They told me that I never implemented insurance. I called Summit Partners Insurance, only to find out that they never took care of it on their end like they told me they were going to. And, they never reached out to me to tell me that there was any kind of issue. They just simply dropped the ball. Now they are telling me that it's going to cost me an extra $1000 (going from $1800 to $2800) to set up a new policy. Seriously watch out for this company.

Undoubtedly, one of the Top Tier Lenders in Sacramento and surrounding counties. Having someone…read morelike Marissa on my team is vital being in the real estate profession. Her honesty and dedication to my clients is truly commendable. I couldn't be happier with her service. Thank you for always being available and helping all my clients achieve the dream of homeownership!

Marissa is amazing to work with!…read more From the start she was timely, clear, professional and patient with explaining our options through a re-finance. She worked with us, listened to what we were trying to accomplish and made suggestions we did not know were options. Above all she was patient with my many many questions and a true expert in her field. I would recommend her to anyone over and over again. She is flexible and consistent with follow-ups and truly puts us first as if we were her only client (I know she is super busy with others) but I never felt rushed one bit when working with her. We plan to work with her for many years to come when we have the need!