The 1545 Cockrell Hill location has terrible customer service. I went there this morning and I accidentally told her the wrong pump. She watched me come in the door from the location where I was and she watched me return to the same door after she took my money for the gas and then I went right back in and she already telling me that someone else had pumped my gas on the other side of the store.
And yes, I take accountability that I told her the wrong number to the pump but don't yell at me and lie to me saying someone else pumped my gas already when it was only less than 30 seconds before I returned to the store plus the other customer had NOT pumped their gas yet.
Second, the cashier did not even try to go and stop the person from pumping the gas. She just literally yelled at me and told me I would have to go and do it myself because it was nothing they could do about it because it was already pumped by someone else, which was a total lie..,,.,
The lady hadn't even started pumping her gas yet, but was polite enough to come back in the store and pay for my gas....when I returned in the store, I let the cashier know that this person has not even pump my gas yet but I still got yelled at; cashier telling me that's not my problem It's your fault.
SMH; all I can say is times have changed because when I was growing up and getting my first jobs as cashiers, we were told that the customer is always right, especially if it's something that we can fix and it could've easily been fixed by her going out telling that customer not to pump their gas since they had not already started pumping, and she lied and said that they had pumped it already.
To top it off, she lied on me quickly, and said that I was being rude and yelling at her when I was NOT. There was other customers in the store telling me to please report the cashier for being rude and disrespectful to their customers regularly because they are always like that at that location, so I hope this reaches the right person.....
#Cashiers need to be trained with better customer skills# read more