Chevron's policy is not to give out or confirm gas prices over the phone. I had thought I have found a compeditive rate from MSN auto's but when I called to confirm the price the employee was so rude & hung up on me. Went to store to ask the employee, why he hung up after saying, "come to store & see". The employee didn't have an answer for me except, "you cross line". I asked for the owner's name & phone number or if he would call him for me? His reply was to ask me to leave the store. I had to call Chevron to find out their company policy was not to give out gas prices over the phone. I found the owner's name & number but he wasn't available. I guess there is a good chance the owner & employee are related. In my experience when employees are rude & owner's don't care then they don't want my business or my money. I wonder how many others have found this employee a bully but were unable to reach the owner?
I feel if I am going to give someone my money & pay for a service, I feel I should be able to receive good customer service, polite at least! read more