I highly recommend Kai E for your massage! He's caring, he listens, he wants to make sure your…read moremassage is experience is exactly what you need. He's never in a hurry and is an excellent masseuse!

I booked a 90-minute massage early this morning and left with plenty of time to arrive early. I…read moreunexpectedly got stuck behind a train, immediately called the business, and let them know I would be late. What followed was one of the most frustrating massage experiences I've had. SCHEDULING & PRICING I booked a 90-minute massage, but was told on the phone that their "90-minute" service is actually closer to 80 minutes after changing/prep time. Because I was going to be late, I asked to simply change the appointment to an hour and pay for an hour. I was told I could shorten the massage, but I would still have to pay for the entire original appointment because I had "reserved the therapist's time." I accepted that rather than argue first thing in the morning. THE MASSAGE Before starting, I specifically said my priorities were my neck, calves, and feet. Those areas were essentially ignored. I paid extra for deep tissue. The pressure wasn't remotely deep tissue and barely qualified as a firm standard massage. I also paid extra for cupping. What I received consisted of small suction cups being lightly moved/scraped across my skin and was nothing like the cupping treatment I expected from the upsell. The therapist disappeared for noticeable periods of time, including roughly five minutes at the beginning. I confirmed with her that I wanted to stop after approximately 50 minutes because I had already accepted that I would still be charged for the original appointment. In practice, I received roughly 45 minutes of actual massage time while being charged for approximately 80 minutes, plus the additional services. CHECKOUT This was probably the most frustrating part. Despite receiving roughly 45 minutes of massage, checkout was based on the full scheduled service and the screen showed a total around $220, with suggested tips around $50. When I questioned why I was still being charged the full amount, the response was essentially that I had to pay for all of the therapist's reserved time regardless of how much massage I actually received. I manually entered a $25 tip rather than tipping based on services/time I did not receive. I had also signed up for a discounted package/subscription in connection with the appointment, which makes the entire experience even more frustrating. BOTTOM LINE I walked out having spent somewhere around $175-$200+ including the add-ons/tip, received approximately 45 minutes of an extremely light massage, did not receive meaningful attention to any of the three areas I specifically requested, and was charged based on substantially more treatment time than I actually received. The front-desk interaction was also unnecessarily rude and dismissive when I tried to resolve what I thought was a very straightforward billing issue. I understand charging someone for a late cancellation or protecting a therapist's scheduled time. What I do not accept is charging me for the full appointment, shortening the actual service dramatically, charging for add-ons that did not resemble what was advertised, and then presenting tip suggestions calculated from that total. Because the front desk was unwilling to meaningfully address the discrepancy, I will be disputing the applicable charges directly with my bank and providing them with the appointment details, receipt, timing, and services actually received. Two stars rather than one because I did technically receive a massage. Beyond that, I cannot recommend this business based on my experience.

So incredibly relaxing. I was hoping they did full body massage but it doesn't appear so. We did…read morethe 30 min foot massage and it was great. You start with a foot soak, then massage, and it finishes with hot stones. Chairs were comfortable, ambience was peaceful and massage was well done. No complaints.

I love this place! It's very clean and relaxing, the staff does an incredible job. Get the 1 hr…read morecombo

I had the time of my life at spavia yesterday. I felt like my relaxation was priority and my…read moremassage. Therapist listened to me and helped explain what was going on with my body that I found fascinating and so helpful as well. My facial was incredible and I have never felt so relaxed and pampered I'm already counting down the seconds until my next appointment!

As soon as you walk in, you're made to feel welcome. I love that you have robes and slippers with a…read morecozy lounge to wait for your service. The massage with Sherondia and facial with Gabby were both fabulous. I'll definitely be back.

My feet and legs feel so much better. I love it here…read more My daughter shared the experience with me and she agrees with my opinion. Really thinking about going back later for the back and shoulders massage.

My absolute favorite in all of greater Nashville - highly recommend the table massage.read more

A few months after a serious bicycle accident where I broke my clavicle (requiring surgery) and…read morefive ribs, I was visiting my adult daughter Nashville, Tennessee. My daughter suggested I schedule a holistic bodywork treatment with Mary Beth Crawford who does CranioSacral Therapy as well as massage. I live in California and had completed physical therapy and regular osteopathic visits for this accident, but Mary Beth Crawford worked on me for 90 minutes and my ribs feel the best they have felt since before my bike accident. She is a truly gifted healer and my daughter has benefited from treatments and massages from Mary Beth Crawford also.

Mary Beth has a special healing touch. I have benefitted greatly from my treatments from her.read more

I feel like it is very well known that The Lotus Room is a 5 star establishment - they have won the…read moreNashville Scene's Best of Nashville award for Best Massage several years in a row! I have also had an amazing experience there. I have seen a few different massage therapists and all have been excellent. I am currently going to Melissa - she does a wonderful job and checks in throughout the session about pressure, comfort, and reminds to relax and breathe. If massage is a regular practice for you, the membership option is really good! I have been going to The Lotus Room for several years now and will continue to return for many more.

Wow! I've tried a few massage spots in Nashville now, and The Lotus Room is definitely my favorite…read moreso far! You'd have no idea it was located on the busy 21st Avenue. The space is incredibly calming, and you can tell so much intention went into the design and layout. The receptionist was incredibly nice and helpful. I honestly felt right at home! I also appreciate that they have parking available. I did the 45 min. Vedic Head Massage with Austin and it was amazing! They focus on your scalp, face/jaw, neck, shoulders, briefly the arms/hands. I personally have a lot of jaw and face tension, and have been trying to find a place that offers that type of massage. Thank goodness for The Lotus Room! I will definitely be back.

Everything! Facilities, people, services... all GREAT! I would recommend it to anyone and everyone!read more

I recently visited this spa after hearing its under management and I was so impressed! From the…read moremoment I walked in and the staff greeted me the atmosphere is different ! Super welcoming. I had a 60 min massage and facial and it was just perfect. I will definitely be back! I had Milea and Eric and it was the best

Needed a massage badly and I had been here pre-covid. The place has grown since I was there last…read moreand I was a little surprised that it looked locked up. I thought, okay the White Bridge area must have got rough. However, the experience itself was absolutely wonderful. My masseuse Nicole was welcoming w/ a beautiful smile, thorough and kind. She was very careful to make sure that I understood that my comfort level was paramount. I loved the ethnic music, the candles and the serenity. Nicole herself was firm as needed and gentle when asked to be i.e. responsive and respectful. I felt safe, nurtured and yes, I will definitely be going back.

Lindsay is super wonderful. She adjusts the massage techniques to best serve me at the particular…read moreappointment. Simply wonderful!

sunny massage is the best massage, i got a massage over there and the workers there are really…read morenice, i will come back!

If you're looking for a no-frills, affordable massage, this is your place! I've had a couple of…read moremassages here and the staff is kind and friendly. I noticed they also have the bars on the ceiling as well, I'm assuming if you want the masseuse to walk on your back? Anyway, the masseuse will get up on the table to really use their full body (nothing inappropriate!) but also they will communicate and ensure that they are applying the pressure that you want. I think my only critique is she spent a lot of time on my back and I wish she would have evened it out a bit to other parts of my body as well.

This is honestly the only place I'd get a massage at. John is very knowledgeable and works with you…read moreso he can understand your issues and help address them. He also takes the time to teach you some human anatomy and show you what may be causing your issues. I work a labor-intense job and have gone to John for a few of my injuries. I've gone to the standard massage places you see in every strip mall and they don't properly address your issues, they don't talk to you, and they honestly do more damage than good as far as a massage goes. The Work Massage is quite the opposite. Besides receiving the proper care, I do appreciate having a private room, relaxing music, and anything else you'd need to feel comfortable while receiving a massage. 10/10 Recommend!

John does exceptional work. He's professional, knowledgeable, and highly skilled at what he does. I…read morecarry a lot of tension in my shoulders, neck, and back, so I booked a 90-minute massage focused on those areas. His fascia release techniques were especially effective, and he checked in throughout the session to make sure the pressure and treatment were helping achieve the best results. His practice is located within Kestner Health + Wellness, and he has a separate waiting room that's calm, comfortable, and the perfect place to relax before your appointment. I was also impressed by Kestner Health + Wellness as a whole. The facility has a welcoming atmosphere and offers a wide variety of health and wellness services. Overall, it was an excellent experience, and I highly recommend John to anyone looking for a knowledgeable massage therapist who truly cares about helping you feel better.