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Murphy Financial Services

4.3 (3 reviews)

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H&R Block

H&R Block

(3 reviews)

Never doing my taxes with these fools again. Unprofessional and will rip you off. My friend told me…read moreall their employees are video-trained like you would do if you applied to a drug store job. I did a 1040 for Federal and State. Nice old lady but sometimes nice is not enough, you need someone who is intelligent and will take care of you well. After all this is taxes, a serious matter. One wrong move and BAMM you are audited. I was watching as she was doing my taxes and she was frustrated because something confused her and she kept clicking things until it let her move on to the next page. In my mind I was thinking "What the **** is she doing? I hope I don't get audited." After all the taxes was done. I paid. She never told me about the price increase. Instead of paying the $179.99, I paid somewhere around $245 for doing a simple 1040 tax return. SHE NEVER TOLD ME ABOUT THE PRICE INCREASE FOR DOING THE TAX PREPARATION. I was so caught up and happy that everything was done I didn't think about the price and just paid with my credit card. I am sure a lot of you guys are like that when you buy something at a store and pay for it but not realizing it wasn't the price you were expecting. I didn't find out about it until this week when I opened back my 2015 taxes because I never got my State return. I looked at the receipt and realized they charged me an extra 65 bucks. I called customer service to try and get back the difference but they were useless also. Now I have to call the state and I bet something she did will cause me to have a headache the next few days or weeks. Next time I am going to Liberty Tax Service (because I heard it is way cheaper) or doing it on turbotax.com myself, where it is FREE if you are just doing a 1040. I wouldn't be as upset if they told me about the price increase or were CLEAR about any additional charges. But I was told the total price at the end, but like I said I was so happy everything was over. I really didn't question or analyze the break down of the price. Let's face it, all of us have done this, paid without fully being aware. I guess I am guilty of that. If it was an extra 10 or 15 bucks, I wouldn't be upset. But $65 is upsetting especially since I lost my job. I give this place 1 star for at least a nice employee and 0 star for the service. Overall, 1 star. If I could, I would give it 0 or negative stars.

I had a simple 1040 so this should have been a short visit. The employee couldn't accurately use…read morethe software program to do my taxes. The program kept telling him he was making mistakes. Took forever. And then he filed it with the wrong names. What a mess. Stay away.

Dennis & Associates

Dennis & Associates

(12 reviews)

Incredibly rude and unreliable. I was helping a friend who did business with this firm for years…read morebut had fallen behind due to family tragedies. This firm could not have cared less or been more unhelpful. They were constantly rude and condescending in emails and when you matched their attitude they cried victim. They are massively disrespectful and think you should just take their attitude and smile. They don't answer questions and on the off chance they do are very rude. Just all around rude nasty people. I don't think they know tax law either. Probably why they don't like answering questions because they don't know the answer and if they are rude enough hope you don't notice they don't know.

I had a really unfortunate experience with the owner (Dennis himself) and one of the secretaries…read more. I went here because I needed help and told him times were tight and I needed to get caught up on a few years, but there was very little paperwork involved.. Mr dennis told me he would help me and was initially very kind, inviting me in his office. My ex girlfriend had worked there for years and she referred me. She was hoping they would help me but I later found out they mistreated her as well (while pregnant) He gave me a very reasonable quote for getting me caught up .. I explained that I had 2 uncles die of covid and we were struggling to raise money for our family. I was later informed by a secretary that I owed a large sum and it was only going to cover one year (for which there was going to be no return because it was so late.. ) It was very upsetting and I told her to tear it up and that I would have to bring my business elsewhere I would have never agreed to $2000 dollars for what would have amounted to a half hour of paper work She called me unethical and said they would do the one year for free (in a very condescending tone). She said and I quote, "we will tear up your check and to consider this one year of a return a gift from us" The disagreement was upsetting but I was relieved and grateful at the same time. I later got a bill in the mail My friend later told me that after giving these folks blood sweat and tears they pulled a similar stunt on her. I guess this is how the rich stay rich. The guy has a shiny 120 thousand dollar car out front in a very working class neighborhood where many of us are struggling to get through these hard times. I don't understand why they wouldn't have just sent me somewhere else. They offer to do the one year free, then send me a bill after all .

Murphy Financial Services - taxservices - Updated May 2026

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