Tristates is the best in the area!! My family has been customers for generations. They are helpful,…read moreknowledgeable, and friendly. Everyone goes above and beyond to help in any way they can.

That installer switched some of my new stuff and traded it with old used products from previous…read morejobs.. Tri States Water never even came to see what the major issues were. Installed 6/21 Today 5/19/22...Just started putting filter and pump together and now I know why it leaked water at every point! The installer employed by Tri states switched my brand new strainer that I purchased in May 2021 and left me my old leaky one that was to be replaced.. How the heck could I be so DUMB AND TRUSTING!? I had already purchased the liner from Tri States in 2020 which cost me an additional $900 and accessories for the pool. It was left in Tri states storage until the installer brought liner & accessories to install 2021.. I don't even have a clue if all my items purchased were actually used. can't walk in the pool without feeling the metal under your feet..He promised me it would be like walking on the beach.. I have video of one crew member trying to break into cars on our property. Just watch your stuff.. Munson's in Galesburg and Macomb have been very helpful during this ordeal.. There is so much more that I could write a book on being screwed over by a reputable pool business! Check out my Google review for some photos. .I just can't believe this happened to us.. it's horrible! Guess we won't be swimming on Memorial Day, Again!! customers since 2004.. first time any real issues.

They open our pool for us. They came when I scheduled. The guys are always kind and respectful…read more They answer my 100 questions since we are new to taking care of a pool. Jeremiah has always been great and is very knowledgeable. So glad we had them install our pool!!!!!

Our pool s 20 years old. Gelcoat cracks around top edge within 2 years. Went to maufacturer in…read moreFlorida. They said it was due to improper handling during install. Russ & Joe said it happens . Nothing they can do. OK, it's cosmetic not structural. Auto cover has been a nightmare, always crooked, repace fabric & ropes every 4-5 years. They serviced cover last month. Tightened drag on one drum completely smashed other drum left completely loose. Ripped stitched edges off cover & bent the pulley suports.They say it's not their fault.,I will be replacing auto cover ($12000). I will not have San Juan do it.

we needed a patch fix for a hole in our above ground pool. Noel with imperial came out and patched…read morethe pool in minutes. it was fast easy and can barely see there was ever a hole. The price was super affordable for us as well. I HIGHLY recommend this business for all your pool needs. Thank you again for fixing our summer for my family.

Noel and his crew are absolutely amazing! Noel was the only one of the local pool companies who…read morewere willing to help us replace our pool liner. Fast, professional, and honest service. We cannot say enough about how great these guys are. Noel and his crew even adverted a disaster which would have cost us the pool and thousands of dollars. Simply amazing.

I bought from these guys a few years ago, and just had my first issue! One of the reasons I bought…read morefrom them is because how much I value a company that handles repairs and sales (you better know about what you sell...right?). They did an amazing job! Cesar came over and diagnosed, and then sent a tech from his team once the parts came in...so I thought I was in the clear...but then the error kept happening??? So they came back and were able to quickly diagnose and fix it without any additional work to be done. There was a weird thing that was definitely caused by my son or one of his friends- but I had no idea it made such a difference. Working great again! These guys are pros. And they are the only hot tub company around here I would recommend for buying a hot tub or servicing one!

Very nice guy, quick response, good work, reasonable cost. I called about a leaking hot tub that I…read morecouldn't repair. The owner answered and offered to pick it up 2 days later when I was available. He was very professional when he arrived. I helped him load it up and he was off, took about 15 minutes. I asked for an update about 7 days later. It took a couple days for a response, but I got it. He had to order parts. About 10 days later he sent me a pic of the repairs. A couple days after that, a pic of it running without leaks. A couple days later he delivered my hot tub. About 3 weeks total. The price was right in the middle of his high and low estimate, which I felt was very reasonable. He asked for a few hundred down payment before pick up, which was a bit unnerving, but he had to drive almost an hour to my house so I can understand he's not working for free. The remainder was paid on delivery. The work looked really good and I've been using my tub with no problems.

The last time we used this business was about 20 years ago and the front desk workers were smoking…read morecigarettes and not the least bit interested in helping us. Fast forward to this year. We called them because we were having trouble finding a solar cover. What a difference. We dealt with' 'Cat' who was VERY nice and customer service oriented. We will be using Sentry Pool for all our pool needs in the future!!

From the owner: Summer: Monday -Friday 9AM-6PM Saturday 9AM-4PM Winter: Monday - Friday9AM-5PM Saturday 9AM-3PM,…read moreCall for an appointment, 24 hour Emergency Service

Just wanted to say thank you for the great advice on managing my water chemistry! It's my first…read moreexperience with a frame pool. I have been reading lots of literature but could not get the water to balance properly. I brought in some water samples for testing and the staff worked with me to calculate the appropriate amount and mix of chemicals. Test was free, advice was free. Our water looks crystal clear today! I'll be back for future pool needs. Thank you!

From the owner: Champion Pool Supply is your one stop pool supply store, serving the Peoria area. We are proud to…read morehave served your swimming pool needs for 65 years. Our professional staff members have extensive product knowledge and can assist you when choosing the right pool and supplies for your specific need. We offer free digital water testing and carry our own line of pool chemicals, Pool Pride, created by our founder. Pool Pride chemicals are made right here in Central Illinois for the kind of conditions we face everyday.

We have been going to the pool over 20 years My son is handicapped and a very happy kid full of joy…read moreand happiness He is being discriminated against Happieness is not a crime we have been dismissed and my son has done nothing wrong We are going to look into a different pool who actually is inclusive

I would like to preface this review with a statement I heard my six-year-old exclaim upon the ride…read morehome from the North Liberty pool. "Mom this is the best pool I have ever been to, My expectations were shattered and I had the most gratifying experience I have ever had at an aquatic center" On a more personal note, I can attribute the saving of my marriage to the incredible staff at the pool, the way they were watching my child while he swam rekindled my love for my family as I saw the love the guards had for the other patrons. My child had had always been troubled and I admit that I did do a great job of disciplining him, however the swift responses by the guards when my sweet boy stepped out of line were magnificent and forever changed his attitude towards authority. The only complaint I can ever possibly think of would be the concessions stand lack of soft serve ice-cream and the indoor pools lack of a hot tub, however the pool's temperature is always at an acceptable temperature so that doesn't seem to be an issue. Although the pool does not have a hot tub, the other amenities more than make up for it. The slides had my children in utter elation after their first ride. We had just finished planning out trip to Disney World, but after our trip to the pool our children insisted that they had already been to the happiest place on earth. We immediately cancelled our plane ride and plan on coming back daily. The diving boards were like no other we had ever experienced, and the ropes felt like an excursion through a tropical rainforest. Finally, the bucket. Let me tell you about the bucket. There we were, waiting as the bucket filled with water. As it started to tip, I could feel the fear, joy and excitement coming from my kids' minds. After the many gallons of water rushed over our heads, I actually had become younger. I am convinced the water at this pool comes from the fountain of youth. Another lifechanging experience I had at the pool was when my mother passed out in the parking lot, a lifeguard sprinted over, backflipped over the fence, and immediately, with just their presence, resituated her, and healed her broken hip, she also appeared much younger. The incredible management at the pool is easily seen with their swift response to any and all complaints, even those coming from the Facebook group "North Liberty Moms" Which if I am being honest, paints the picture of the pool and their staff in an unaccreted and unfriendly light. The PH level of the pool is so incredible, I thought I was swimming in filtered drinking water, the water felt refreshing on my skin and took away all my wrinkles. Strangely enough the scar I had had since a child miraculously healed with just two minutes in the water due to the pools incredible healing properties, and the incredible watchful eyes of the lifeguards. I could write a book about all the incredible experience I have had at the pool. however, my kids are already begging to go back so I must leave now to take them, even though it will be a long three-hour drive.

Always do the best work. Heritage can design and install any project one could think of. Their…read moreuniqueness truly separates them from the rest of the pack! #1 landscaping company in greater QC area.

From the owner: Full service landscape design/build contractorread more