I'm so glad dermatology moved to this building, check in was easy. I am a big fan of Dr Bremmer and…read morethis building is much easier to access than the previous location. The urgent care clinic shares the waiting area, so fingers crossed no communicable diseases were spread. However, a clinic should have more than two accessible parking spaces!

I had a bad gash on my face from a fall . They took me in right away & the care / attention I…read morereceived from Lisa & Dr Sarah Mun was fantastic . I am so glad to have such world class care in our community. Keep up the great work Team !

I have been going to this location since they opened. I followed my doctor, Dr Pham, from Kent to…read morethis location. The clinic is very nice and modern. If you need a doctor, Dr. Pham is the best.

I wholeheartedly endorse Lake Sawyer primary care, especially Dr Kachner, who has provided me with…read moreexceptional healthcare, consistently demonstrating a willingness to listen, conduct thorough research, and address all my inquiries Thank you, Dr. Kachner, for your unwavering commitment to my well-being and for your diligent efforts in determining the root cause of my health concerns. Chris S.

RUDE and UNPROFESSIONAL doctors! Your doctors and assistants…read moredon't know how to work with toddlers!! They got my kid crying and at the end doctor called him hysterical. It's not the kid hysterical it's your "doctor" who doesn't know how to work with toddler. We came with a bitten lip and I asked to explain me how to take care of it. They started by taking the vitals with finger clip and my kid didn't like it the assistant spent long time trying to take vitals while I was holding a crying baby who doesn't want that clip on his finger. After that the "doctor" came and tried to listen his lungs and check ears! Why? We came with cuts on his lip! They made my kid frustrated and wanting to leave in an instance from your building and run from your specialists. I will never be going to your place with RUDE and UNPROFESSIONAL personal!!!

DR.khan is the best thank you big thanks Always kindly and…read morebest take care of me Very Professional. I won't go anywhere else.

I have be a patient of Dr.David cline for more than 16 years…read more The quality of care Dr.Cline and his nurse Lorraine is exceptional. I have always been treated with the utmost respect, compassion. I live an hour away and would not switch to another provider. The front end staff are always prompt and attentive. And the medical care is second to none.

Garbage doctor I have cares nothing about me or my health and does nothing but pass judgement. She…read moreis whatever word is used for less than helpful for anything health related. She doesn't ask how I'm doing, cares nothing about the reasons I go in, fights basic med refills. This place I an absolute JOKE of an office. I wouldn't recommend this place to ANYONE.... As soon as I possibly can I am changing offices and doctors. The doctor is supposed to care about the patients well being above all else and that FOR SURE isn't the case here. All she cares about is talking down to me about her own personal opinions to which I don't care about. I know me better than any doctor, especially one that I'm surprised got through med school or even hired for that matter. I went in for a simple check up because I was having a relaxation to a med and it turned into a berating and requiring additional testing that I don't need and I will not be doing. Thanks for nothing Doc.... You're lucky I didn't name drop.

I am submitting a review regarding my hospitalization at Covington Hospital and ongoing concerns…read moreabout pain management and communication during the sickle cell crisis in which I was admitted for. Dr. David Siebert's made very frustrating and neglectful statements about my medication adherence and his refusal to initiate around-the-clock IV opioid management despite my documented history, I would like to document further inconsistencies and communication failures affecting my care. During my first night at Covington, Dr. Michael Joyce informed my father and me that PCA pumps were not used at this facility and suggested that I would have better luck receiving sickle cell pain management at Fred Hutch. This recommendation was confusing and distressing. I reside in Lakewood, and Fred Hutch is located in Seattle. Additionally, Fred Hutch is a specialty cancer and hematology center and not an emergency hospital capable of managing acute vaso-occlusive crises. The suggestion conveyed a lack of viable local care options and contributed to my distress. Over the course of four days in severe sickle cell pain, I was later told that more effective pain management could have been initiated earlier in my stay, which was extremely frustrating to learn given the severity of my symptoms. Following comments made by Dr. Siebert regarding my pain management plan, I experienced an intense panic attack triggered by distress and perceived lack of appropriate care. A Code Grey was called in response to my emotional distress. Shortly afterward, Dr. Siebert returned and asked whether I had ever been on a PCA pump before. This raised several concerns: * We had previously informed care staff that PCA therapy has historically been the primary method used to control my severe vaso-occlusive crisis pain. * This information is documented in my medical record. * The question suggested that my documented care history may not have been reviewed. * It also appeared to contradict the earlier statement that PCA therapy was not available at this facility. These inconsistencies in communication, lack of continuity, and apparent failure to review documented treatment history have contributed to unmanaged pain, heightened anxiety, and significant emotional distress during an already vulnerable medical crisis. I am requesting review of: * continuity and coordination of communication between providers * review and utilization of documented pain management protocols * clarification of PCA availability and alternative pain control strategies * patient-centered communication practices during high-distress situations * care escalation protocols for patients with severe sickle cell pain My goal is to ensure that care is coordinated, evidence-based, and communicated clearly so that future patients do not experience similar distress during crisis treatment.

I have been a MultiCare patient for 5 years, always bringing my children here too. I have never…read moreonce complained or requested controlled medications--until this appointment, my very first with Dr. Show (my regular PCP was unavailable). I disclosed a traumatic experience for the first time and, while crying and extremely vulnerable, asked for short-term help with severe anxiety. Dr. Show responded by sighing audibly with an "ugh", as if my distress and request were a burden or annoyance. She shrugged off my concerns, dismissed why my current medication wasn't helping, and then bizarrely pivoted to complaining about how difficult it is to find a psychiatrist for her own daughter--turning my traumatic disclosure into a comment about her personal frustrations. I felt blatantly treated like a drug seeker despite my long, clean history. She offered zero empathy, zero alternatives, and zero support beyond suggesting I "take an extra pill" of the medication I am currently taking (which I'd already said wasn't sufficient). The entire visit left me re-traumatized and far worse than when I arrived. No one from the clinic even bothered to check on me afterward. This was not poor bedside manner--this was a complete failure of compassion and professional boundaries. I have filed formal complaints with MultiCare leadership, the Joint Commission, and the Washington Medical Commission. If you need genuine, trauma-informed care for anxiety or mental health, avoid Dr. Michelle Show at all costs.

Has been my Dr for years, he knows NOTHING about me, well except for once being dependant on…read moreopiates since receiving them from Dr. Tomchick in my teens (at this exact office PA)!! Shamed me into stopping mat (ZERO education on this topic btw) as well, so much fo not judging and HELPING his patients. I'd highly recommend to go elsewhere. Ive been given the same questionnaires at every appointment (every 3 months) and that's my whole appt, besides making sure I'm exercising as im a big girl (from meds which he KNOWS) Dr. Swieger has done nothing but make me feel horrible about myself in so many ways Last straw...cut off pysch meds cold turkey. Called for a refill, got denied. I called back and asked if this was safe. He was out of office, got a call back saying "no, that's not safe at all to stop those meds, you need to make an appointment" lmfao, SERIOUSLY?? YEAH, NO!! Found an amazing Dr who said he was wrong, period. I should've gotten pretty sick withdrawing from my pysch meds, but i got very lucky. I will be telling as many people and platforms as I can at this point for the horrible way I was treated by this person. I'm the 4th person in my family to be treated this way and forced to leave for our own health and well-being. Oh wait one more...I asked very nicely if I could have labs done to check a couple things (vitamins and iron level) I was concerned about, he told me no . Asked my new Dr, "absolutely". He needs to step down before someone gets really hurt.

Valley Medical Center is TERRIBLE. You think you'll like your PCP, but they end up sending you…read morepurposely to facilities that will cost you a lot of $$ out of pocket, unknown to you unless you have the 'codes' of each facility and call your insurance to double check. I was charged over $600 because they sent me to an OUTPATIENT facility to get an ultrasound unaware to me, because WHY WOULD YOUR PCP EVER DO THAT TO YOU!?! My insurance even noted how scammy it was and apologized and opened an internal claim. I would have been charged $0 if they sent me to a normal place like how my other doctors have done for the past 10 years. DO NOT GO THERE. I don't care if you've seen good reviews, as I did have a fine experience with my PCP, but they are a scam company. My insurance even noted that I should be able to negotiate the costs given how they were grossly incompetent. On top of that, the billing department kept saying I need to 'three way' my insurance, but then after spending an hour trying to do that because the billing department kept hanging up, they noted that they couldn't. Colleen, Amy, Christine and more from the billing department, thank you for showing us how much of a scam this hospital is!

This review is regarding their Urgent Care department, since that's what I went for…read more New to the Covington area. I had a horrible fever, cough, and colourful mucus out of nowhere Friday night, and called them first thing on Saturday morning to see if they accepted my insurance. (Really, you should do this before going to any urgent care, because they all seem to accept different plans.) Once I heard they accepted my insurance I went straight over. I arrived Saturday at 9:00 am. There was only one other person in front of me. Filling out new patient forms/waiting to be seen only took about 20 minutes. The girls at the desk were very kind and pleasant. The assistant that took my vitals was also very pleasant and nice. She let me know about the "My Chart" program, but a lot of places now do this. They have contracts with the site to sign people up, so you can just decline if you don't want it. After vitals, my wait time in the checkup room was about 10 minutes. I was seen by Audra Burdulis, a Nurse Practitioner. She was incredibly warm and pleasant to me right out of the gate. I usually feel like an idiot having to go to any urgent care, because I so rarely get sick that I never know what's wrong with me, and feel like the biggest arse spouting out my complaints. She listened very patiently and empathized with me. She looked at my eyes, in my mouth, ears and throat, and felt along my neck and face. She diagnosed me with a severe upper respiratory infection/pre bronchitis. I had to bring up the humiliating fact that I can't swallow pills, and she wasn't put off or annoyed at all. She prescribed me all liquids and sprays, and explained how to use each one and which ones not to take at the same time. She implored me to call back if I had any change of symptoms or if I had any concerns, and they phoned in my prescriptions to the pharmacy I requested before I even left the office. I have a bit of a road to recovery ahead of me, but my experience with this facility was wonderful.

I cannot give a fair review because I cannot remember the time I was in the hospital. I had a…read moreserious infection go to my brain, and that whole period is missing in my memory. However, it seems like they took good care of me since I recovered well.

I went to the Covington emergency room, I was bleeding very bad,…read moreLet me put it this way the emergency room staff was ,like going to a circus I rather go to the moon than going back there What a very very very (Bad) experienced for me Don't say that I didn't warn you