I see April Francisco at the weight loss clinic she is awesome! She is kind and caring and listens…read moreto my concerns. I have questions about concerns she address them all and gives advice on yes and no options. The facility is clean and the bathroom as well the staff is kind the parking is an issue and not enough handicap parking. The waiting room is huge I greatly appreciate that the staff is nice and up front as well.

I am submitting a review regarding my hospitalization at Covington Hospital and ongoing concerns…read moreabout pain management and communication during the sickle cell crisis in which I was admitted for. Dr. David Siebert's made very frustrating and neglectful statements about my medication adherence and his refusal to initiate around-the-clock IV opioid management despite my documented history, I would like to document further inconsistencies and communication failures affecting my care. During my first night at Covington, Dr. Michael Joyce informed my father and me that PCA pumps were not used at this facility and suggested that I would have better luck receiving sickle cell pain management at Fred Hutch. This recommendation was confusing and distressing. I reside in Lakewood, and Fred Hutch is located in Seattle. Additionally, Fred Hutch is a specialty cancer and hematology center and not an emergency hospital capable of managing acute vaso-occlusive crises. The suggestion conveyed a lack of viable local care options and contributed to my distress. Over the course of four days in severe sickle cell pain, I was later told that more effective pain management could have been initiated earlier in my stay, which was extremely frustrating to learn given the severity of my symptoms. Following comments made by Dr. Siebert regarding my pain management plan, I experienced an intense panic attack triggered by distress and perceived lack of appropriate care. A Code Grey was called in response to my emotional distress. Shortly afterward, Dr. Siebert returned and asked whether I had ever been on a PCA pump before. This raised several concerns: * We had previously informed care staff that PCA therapy has historically been the primary method used to control my severe vaso-occlusive crisis pain. * This information is documented in my medical record. * The question suggested that my documented care history may not have been reviewed. * It also appeared to contradict the earlier statement that PCA therapy was not available at this facility. These inconsistencies in communication, lack of continuity, and apparent failure to review documented treatment history have contributed to unmanaged pain, heightened anxiety, and significant emotional distress during an already vulnerable medical crisis. I am requesting review of: * continuity and coordination of communication between providers * review and utilization of documented pain management protocols * clarification of PCA availability and alternative pain control strategies * patient-centered communication practices during high-distress situations * care escalation protocols for patients with severe sickle cell pain My goal is to ensure that care is coordinated, evidence-based, and communicated clearly so that future patients do not experience similar distress during crisis treatment.

DR.khan is the best thank you big thanks Always kindly and…read morebest take care of me Very Professional. I won't go anywhere else.

They hang up in your face. Dont go here, they hate everything and not worth your healthread more

Seen May 11 2026 in emergency room after driving myself in, which extended to hospital admissions…read moreand surgery for hernia repair and correcting obstructed bowel. ER took me in right away, I was given pain meds, all nurses and techs were very attentive, gave clear answers, I was assisted within minutes of requests at all times - from the time I arrived until leaving May 12, 2026. Surgeons answered all questions, I felt safe, cared for and seen as an individual and felt both protected and respected as a patient. Pain meds were given as needed they helped me with both chief complaint and residual migraine I had upon arrival. They helped me before during and after surgery and assisted me as I went thru steps of recovery afterwards . Admissions was great, drs top notch, all I came in contact with were pleasant and gave help right away and informed me each step of the way about my care and helped alleviate my fears and nervousness. This visit was easily one of the best visits I have had to an emergency room. I would both recommend and encourage others to seek treatment needed from this facility without hesitation.

The staff- amazing. Very accommodating and compassionate…read more Very disappointed that after our loved one passed away that the body was placed on hold with a third party vendor for organ harvesting and that our loved one needed to not have her final wishes fulfilled upon passing.

I get kidney care and my wife has her PCP at the Snoqualmie Valley Ridge Clinic. We also do a lot…read moreof care (including lab work) at the S.V. Hospital. Today we saw a gastroenterologist and previously have seen a podiatrist. We both love it. The doctors are great. The drive is easy. Parking is great. The nurses, lab, and front desk staff are friendly and professional. You can walk in for lab work pretty much anytime, including weekends, and have no wait. We've switched all our care over to the Hospital and Clinic from Swedish, which was fine 10-15 years ago when it was doctor owned (before joining Providence).

Stunned after visit with new PCP at SVH. My previous PCP also at SVH. Has been treating me for 4 to…read more5 yrs. And the unsafe & potentially dangerous mistakes & regular care are coming to light now.

I love this small emergency department, the quality of care in my experience has been excellent…read more Very attentive staff and super efficient service. Had ultrasound and CT performed today here and got the results in 20 minutes or less.

Their customer service is terrible and their front desk staff is rude and show zero compassion for…read morethe patients. I'd give 0 stars but it forces you to pick.

Coming in to have my health issue addressed, I was treated by a professional, competent staff…read more Thank you, Dr. KYLE, nurses LINSEY and FARAH, imaging tech GRISELDA and the entire staff for your caring demeanor and professional attitude Great job!. 6 hours later, waiting for a bed/room to open up at Tacoma General or Good Samaritan. New doctors, Agnew and Justice, are great. Today's nurse, LAILA...you Rock! Again, I have been truly blessed and thank you all for your professionalism and truly caring demeanor .. truly ... Jacq.

I had actually heard really good things about this place, but just walking through the doors the…read moresecurity officer was rude to me and they're treating me like I was some kind of like criminal or something and so I'm gonna leave and I'm gonna go to a different one so if I was you, I probably wouldn't waste my time coming up here

I haven't even been seen here yet, and I am already dreading it. I'm about to have my ND send my…read morereferral to Seattle and will just have to stomach the drive. The receptionist who handles the phone and faxes is abhorrent. Imagine being the front line for a place that is supposed to issue care and being a short-mouthed drone devoid of any emotion. I've called to verify my referral for cardiology so that I may get answers in what is going on with my heart, but she keeps claiming that no fax has come through. She said that yesterday, but in fact the fax had come through because they sent a response back to my ND needing clarification on something. She responded back at 3pm yesterday. When I called to confirm today, she immediately said no, I informed her I verified with my ND and mentioned the back and forth yesterday and she still said she didn't have them, that she manned all the faxes so she would know. Firstly, lose the attitude. Maybe you made a mistake, you're not going to take 3 seconds to double check? SHE NEEDS TO BE FIRED and work in a job where she doesn't deal with people. **Editing to add: Two stars given back for the OTHER receptionist I talked to that helped me to figure out what actually happened with the fax, rather than just write me off. They need more of you.

After a week of experiencing severe pain in my left ankle area I finally decided to go deal with…read morethe long wait times at the emergency department and went to Valley medical ER. I waited for over two hours to be taken back to a room. Once I was finally in the room, I was tended rather quickly. After being evaluated, an x-ray technician came into my room and rather quickly took a few X-rays of my ankle area. Next an ultrasound technician came in to check and eliminate the possibility of it being a blood clot. The doctor came back into the room and told me that x-ray and ultrasound came back good and that they could see nothing wrong with my leg or ankle. He gave me a prescription for antibiotics and told me to go home and take the antibiotics because it must be an infection. Although I didn't believe it to be an infection I followed the doctors orders and begin taking the antibiotics. After five days of taking the antibiotics, I was still in a lot of pain and the swelling had not gone down at all, so I went back to the ER at Valley Medical Center. This time there was nobody in the waiting room. I was taken back approximately half an hour after checking in and this time they took me to the very back of the emergency room department and sat me on a bed in the hallway with no privacy, and what I think either to be the lunchroom or an exit for employees next-door to me. So there was a constant trail of hospital employees passing by me back-and-forth. I sat in this hallway, waiting for a doctor to come and see me for about another hour. I didn't even know this area existed in this hospital because I don't believe normally anyone is taken back to this area. Mind you there was nobody in the emergency department at this time as far as patients go. When the doctor finally came to see me, he basically dismissed everything that I was explaining to him and told me to go home and continue to take the antibiotics and elevate my leg. At this time, he also gave me crutches. So I left and followed the doctors orders, with no improvement in the condition and what I felt as to be more pain than prior. So a week after that, I took up upon myself to go to a different emergency department for a second opinion. This time I went to university of Washington medical Center emergency department. I explained to them everything that occurred and what I was told by Valley medical. They assured me they would get to the bottom of what was causing my ankle area to be so swollen and painful. They immediately took me into a x-ray room and did various x-rays on my leg and ankle. After that, they returned me to my room in which a doctor met me there and explained to me that if the x-rays didn't show something was broken that they would have to do more test to see if it was possibly a form of gout, even though Valley Medical Center had tested my blood and told me they ruled that out twice. Once the x-rays reviewed, another technician came in and told me that they needed to take me to get a MRI of my leg. I was taken to get an MRI at that time. Then the doctor came back in to talk to me and told me my leg was broken. She showed me a x-ray that I could clearly see myself or the break was at plain as day. She said she could not believe that I was bearing weight on this leg at all, considering that my leg was broken. She also confirmed that according to what the x-ray looked like that my leg had been broken for approximately 3 to 4 weeks because it had already started healing on its own. How can a hospital misdiagnose a broken leg and give someone antibiotics? This is crazy to me. Due to this I would never trust valley medical again for any of my medical needs. This was a simple diagnosis and they dismissed me and it all together.

The ER at Virginia Mason was top notch! Great care and very knowledgeable staff, couldn't have made…read moreit through the weekend without their assistance with a kidney stone attack. They did not question my intention or that I was in pain, really lovely humans!

ER visit on a Saturday Morning. No wait to be checked in, triaged or put in a room. Friendly and…read morepatient staff from start to finish. Team got to work right away with EKG and Dr. Mac, an energetic MD with great listening skills sent us for a CT scan, gave a mild but effective pain med, and the got us the care we needed. Everything was just right, quality of care was excellent, nurses kept us informed and we knew what was next and how long. Great communication. Thank you VMER!

I have two children (one boy) so let's just say I've seen my fair share of ER's in Washington!…read more Yesterday my son fell getting out of the shower and split his chin open and I knew it was going to require stitches immediately! We headed out during rush hour traffic to go to Evergreen ER which is somewhat close and I remembered seeing a commercial about no wait so I googled and we were off! It was a pretty short drive from Woodinville and I have a feeling it would have been a longer commute if I had to deal with I405 going to Evergreen. The building was very clean and professional, we were greeted by a nurse at the ER counter who asked some basic questions and before we even sat down we were whisked away by another nurse to an exam room. As soon as we walked through the door there were three other nurses who greeted us and got right to work, one charting, one assessing, one taking vitals. Right when all the basics were complete and there was a stitch kit ready to go the doc came in and examined him and got right to work! The nurses and doctor were amazing, not only for getting us out of there in an a little less than an hour but they were friendly and very professional, they were also very delicate with him not only giving him the anesthetic by injection but gave him a topical treatment before the injection to ease the pain (that is normally given to young children). My sons stitches look great and i don't think he will have a noticeable scar! God willing we will be limited on ER visits but if we need to I will defiantly be going back!

I ended in their ER room because Swedish Urgent care don't have an EKG machine (lol!)…read more Very quickly, they ruled out that my symptoms - chest pain, dizziness, shortness of breath - are not related to a heart attack. They released me without any clear explanation what's going on, and warned I will receive three separate bills. Since then, for the next 10 months, I'm receiving a bill after bill. There are around 4 or 5 so far, amassing for over $3K total. After insurance, of course.

Overall happy with the care I received. You can tell that the staff truly care. We had to wait for…read morea while but when we were seen the staff was excellent.

One more hospitalization for my elderly spouse - at St. Elizabeth's. The care staff, from the…read moreaides to nursing, is the best model of care I've ever encountered. St. Elizabeth's regards itself as a place of healing - not just treatment, but the kind of care that promotes health and wellness. Oh, yes, even the doctors practice kindness and quality care. This place is amazing. Competence, caring, kindness. This is a model care facility.